28 reviews
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Yelp (12)
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Maya Louise
2 years ago
Steer VERY CLEAR of this vet clinic. I am a client here and I just needed Medical Records for my insurance and I was argued with for 10 minutes on the phone by an elderly woman about sending them to me. For MY OWN medical records of MY PET. I asked if she 'wouldn't mind sending these medical records' and she said she 'would very much mind' and argued with me. I am truly in shock. Didn't know people could be that rude. I have NEVER had issues with being sent these before by previous vets, so I don't understand what the big deal is. Previous VCA Client... and I'm going STRAIGHT back to VCA.
T Alt
3 years ago
Expensive, rude, bad care. Find another vet
Alex Berg
4 years ago
Took our 2 dogs here for a few years. Always good care, never any issues for our dogs. Today however, our dog's app. was wrapping up so staff called to go over billing and tell us to meet at the door to sign (never said dog was done). We were at the grocery store across the parking lot at the time, checking out. Said we will be there in 2 mins. Staff says no problem. 2 mins later we get there and the Dr. Is in the parking lot with our dog. He shouts to us that we were rude for leaving our car and making him wait to return our dog; has 2 dogs waiting, he said. We ask, if we are meeting at the door to sign, why not give us the dog then? Why did you leave the other 2 dogs just to berate us in the parking lot? He was clearly more interested in pouting to us than tending to the other dogs. Very unprofessional and embarrassing. We have already contacted a new Vet.
Danny Daly
4 years ago
One of the best vet clinics in Northern Illinois let alone Dupage County. The few places I've taken family members for treatment (you know what I'm saying) in over 40 yrs where your loved ones are more important than the bottom line. And this anecdotal analysis does include all other human medical endeavors. There can not be a bigger indictment of capital controlled medicine than this example of how a great small business takes better care of my animals than giant corporations paid billions attempt to take care human beings.
Karl Bromund
4 years ago
A more personable service. Explains everything so the average person can understand.
April F.
5 years ago
Always Awesome to me & my Pets!!!
Frank Zilic
5 years ago
There is a genuine concern for the health of my pets.
Pamela Jay
5 years ago
You can not get any better care for your animals than Dr. Hikes and Dr. Ketelaar. They are dedicated to protecting and providing the best medical care for your pet and peace of mind for you. I highly recommend that you take your pet to Brumley.
Raymond Cebulski
5 years ago
Very caring staff, my dog loves them.
Tyler Gallant
5 years ago
They are the most honest vets you can get, they love all the animals that come in and they don't try to bs the pet owners about anything that is or is not going on
Se Hwan Park
6 years ago
The best, courteous, and very professional services.
gail shay
7 years ago
Best vet in the world! Been with them for 20 years and they are the most compassionate and professional team of doctors that one could wish for- highly recommended.
Kevin C.
7 years ago
Wonderful vet clinic. Dr. Hikes saved the life of my cat in the past after a different vet clinic misdiagnosed. Now she cares for my other two cats. She is very insightful, so very friendly, and a joy to talk to.
Nancy Romanelli
7 years ago
We have been with Brumley for 20 years and love the staff and doctors there.
Star E
7 years ago
Very compassionate staff! Drs. are thorough. We ve been going there for years.
Jerie Bolin
9 years ago
My canine has never had a vet as good as the doctors at Brumley. She's an anxious pup, and they are absolutely wonderful with her. They are very thorough and always explain everything well and in terms you can understand. It is very clear they are passionate about what they do. I've been there several times and don't have a single negative thing to say about them. They are also very personable and ask me about my schooling every time I come in. Amazing people here who really care. I am so pleased to have found them.
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