Oakview Pet Resort Lake Zurich, Illinois

Dog owners please beware!!! This kennel is responsible for multiple pet injuries with a complete lack of communication and disregard for pet owners. My parents brought their yorkies here for a short weekend stay a few weeks ago. They were told that big and small dogs would be separated and that the pets would be closely monitored. At the end of the weekend, both dogs had multiple deep puncture wounds that required multiple staples. My parents were not notified. No voicemails or missed calls. And it happened on the first day before their flight left so they could have changed plans to care for the pups. Looking at other negative reviews in hindsight (which seem to be hidden unless one searched for them) I was appalled to find that this is a PATTERN for this organization. Multiple dogs have been injured without any remorse from management or communication about what actually happened! There is even a person on Yelp who describes having a pet die due to injuries sustained at this kennel. I can only speak for myself and our family pups are obviously traumatized as are my parents by the experience. And judging by the location of the bites it could have been much much worse. Please be aware before trusting your pets with this business.

Great place with great friendly staff. So happy they are following social distancing guidelines. We love taking our dog here. Very affordable for daycare as well as grooming services.

My dog, Myles, loves spending the day with his friends at Oakview. I love the peace of mind I get knowing that he is safe, secure and well loved.

Max absolutely loves going to daycare at Oakview! The staff are awesome! You can tell that they love their jobs and treat my Max as if he were their own! I highly recommend Oakview for all of your daycare/boarding/ grooming needs! They even sell dog food!

Great job grooming our doodle who was coated in burrs.

Super friendly staff, my girl always comes home happy and tired!! The staff obviously really loves animals. We will continue to support them (:

I adopted Sadie last year a one year old Australian Shepherd beagle mix. I have a 9 year old heeler but Sadie was a little bit too active for her. She has been going to the Lake Zurich oakviefor doggie daycare for over a year now. she absolutely loves it and I love the pictures that they post! The staff is wonderful. I would highly recommend!

The staff is very friendly, extra caring and thoughtful! My puppy loves going there!

My dog doesn't like going here, which makes me think. But they have helped me when my dog was skunked.

Extremely helpful and took my dog in for daycare at short notice.

The staff is always warm and friendly. They are hardworking. They also get to know your dog personally. Whenever I walk in I hear good morning Hank as they are greeting our pup. Highly recommended!

While taking my dog in for doggie play time on the weekend I was appalled by the staff. I am late to writing this review. This occurred a few months ago so this staff member could be gone now. It was a younger lady with tattoos all over her body. She was very unprofessional and seemed to not want to be there. This made me feel uncomfortable being that this is a nice area so I left.

We have been taking our pup to Oakview Pet Resort for the last 4 years! Almost every Wednesday. She gets so excited when I tell her that she is going to daycare! We love it and we love the staff!

Wonderful staff-we have been clients of Oakview for 20 years-would highly recommend both their facilities!

Staff was great! My dog who normally has trouble socializing had a great day playing with the other dogs!

No complaints. BUT wish they had longer hours.

I have been bringing my dog there for the past few months until recently. Dropped off my dog in the morning and by late afternoon my husband picked her up and saw a long deep scratch on the outer ear going into her inner ear. I called and …

My dog is always taken care of they do a very good job I have no complaints

My two dogs LOVE coming here! As soon as we turn onto Route 22, they get so excited in the car! We pull into the parking lot, and they go crazy with joy! I love the girls that work the front (Alison, Tanya and Diana are their names, I think...). They are always pleasant and happy to see us coming! We love that Oakview posts pictures of the dogs in daycare on their facebook page! I can't wait until my lunch break every day to see who's there and what my girls are up to. And the best part is that at the end of the day, they always come home again tired and happy and ready for a good snuggle on the couch! Thank you Oakview! We're fans for life!

We had brought our dog here for grooming because we had used the Wauconda location for boarding. We wanted her hair and nails cut because it was out of control. We have an Australian Shepard mix and the groomer just shaved her all over …

Friendly staff and great facility. Individual boarding rooms are the nicest I've seen. Very clean! …

What a wonderful, well maintained, CLEAN and happy place to bring your pet! I have tried other places for doggy daycare and was never really impressed, but that all changed the first time I used Oakview. The girls that work the front desk honestly seem to enjoy working there, they always greet my dog like he's THEIR pet, and once they take his leash, he never even looks back at me- a sign that he is happy being there. I don't worry all day at work about how he's being treated, and I like that they have some private rooms and will put a dog in there when he seems like he needs a little "down time". This is by far the cleanest, most well-run daycare I've seen, and my dog and I both loves the days that he gets to go there!