East Side Animal Hospital Evansville, Illinois

We were struggling to get our little Havanese in with his vet despite an unending, non-productive, painful sounding cough. His regular clothes nix boarded him, gave him his vaccinations, checked for heart worm, but did nothing to figure out his debilitating cough. I have always been used to receiving rapid care in the event of an emergency. I was told I would have to take him to the emergency veterinary clinic downtown if it was an emergency or they could get me in by January 8th. I called East Side Animal Hospital, and with it being the day before Christmas Eve, I did have to wait until the 27th, but they had no other time. The staff was very nice and empathetic. Dr. Haines was the best vet I have ever worked with. He kept apprised of all test results, approximate costs of tests and procedures, and answered all my questions unrushed. I thanked him for his thorough he was and his time, and he said that he only treated me the way that he would want to be treated with his pet. We are deeply saddened to discover our little guy is in heart failure, but but buoyed by the support and compassionate care we have received. We feel confident that we have a team working with us to help us keep our fella feel as well as he can and enjoy the life he still has ahead.

I am extremely satisfied with this animal hospital. Dr. Haines and his entire staff are top notch. Very professional, thorough, and totally caring! I HIGHLY RECOMMEND this animal hospital! In fact, I would never take my fur babies anywhere else!

I love this vet clinic. They're very professional and take the time to make sure my babies are well taken care of. I definitely recommend them.

EPH is always so caring about the pet and the owner. Love this place!!

I just moved into evansville and this is one of the few vets still taking new patients, unfortunately. They are holding my very elderly dogs pain medication hostage to try to force me into getting her $200 cbcs every 6 months. They don't care about my very elderly dogs quality of life - they just want to milk as much money as possible out of me. And, if you complain they do you as a patient knowing no other vets are taking new patients.

As a student that isn't from EVV, I had a dog emergency when the ER was closed. They were the only animal hospital that would allow me to take my dog without being a client. And I am so thankful! My dog had to get surgery and she made a speedy recovery! I am very thankful ????

Kind and courteous service. Dr. Lautner addressed all of my questions and concerns. I really appreciated how he explained everything he was looking for during the examination of each of my cats. Now I realize how thorough the exam was and how genuinely concerned the staff are for my fur-baby's health.

They took very good care of my little Gummy (Lhasa Apso). Now they are great in readily supplying me with Sentinel Spectrum when I need to purchase it for my Beef Cake.(Bully)

This place is still on lockdown like it's July of 2020. Can't even go in with your animal, but the staff doesn't wear masks. Strange.

Very nice people and took my hurt puppy in very quickly.

I boarded my dog and wasn’t told there would be a fecal test required so when I picked my dog up after 3 nights, the price was 2/3 more that expected. To top it off the results didn’t come back until after I picked my dog up, so if there was an issue it would have been too late to do anything about it. NOT HAPPY!

They do great work in helping the homeless animals of It Takes A Village!!

The doctors and staff are so professional and nice. But most of all, they adhere to the AAHA standards of practice and care. If you have ever experienced this standard of care for you pet, you will never go without again. These doctors take time to fully explain everything they are doing with your pet to assure you are fully informed in making the best healthcare decisions for your pets. Working closely with them has blessed us with a still thriving 17 year old Yorkie with a condition that could have easily been fatal for him several years ago. And I was so amazed that when I took in my new puppy, the doctor was able to immediately tell me what an issue was - even before the labs were taken to confirm it. All the doctors are very educated and are dedicated to great pet care. I would never want less for all four of my little ones.

East Side Animal Hospital has been so helpful with my cats. They took the best care of my older cat, until her last day. They wrote me the most beautiful card after she pasted, it truly touched my heart. I have never had a bad experience here.

I recently brought my two guinea pigs in to have a second opinion on a respiratory issue. I should have brought them here to begin with! The staff were friendly and knowledgeable, the techs were sweet and gentle with my babies, and Dr. Thompson provided excellent care. They were very thorough, unlike the other pet hospital I had taken them to a month before, and provided the correct care that was needed to help get my little guys better. If I could put more than 5 stars I would!!!

They are all nice. Its expensive but its all worth it and effective, our Kitten Luna is now happy and well. Thank you

I have NOTHING but fantastic stuff to say about this vet. My puppy had an intestinal problem they diagnosed immediately but unfortunately at the time had to refer me to a local emergency vet hospital that did x-rays and sent us home with de-wormer and a "follow up with your regular vet in 3 days" diagnosis. I followed up with East Side Animal Hospital and they felt the same mass in her abdomen and did an ultra sound and confirmed their initial diagnosis the emergency vet should have caught and moved appointments around to do emergency surgery to save my baby. She is doing phenomenal now, less than a week after surgery. Please, if you need a vet, see East Side Animal Hospital. They will do everything in their power to help your fur-babies. I can't vouch for them enough.

Thank You for the card and the care formy dog Smiley during his last few days.

I took my two American bullies kon and fendi here. I absolutely love it. I was going to another vet but due to one of my dogs having an emergency a couple months ago I had to take them here. They quality of care and love for the animals they treat was so fantastic that we switched. The prices are fair and they work with you. Today they got some shots and meds. They were once again excellent. Especially the lady that I interacted with that comes out to get the animals from you. I don't remember her name but she was so nice and sweet. She explained in detail what they would be doing and the prices. She even ran back to make sure she gave me a coupon when I was picking them up. Thank you so much for taking care of my fur kids.

I'm appalled at the terrible service our little dog received this evening. Its been over two hours and he is still bleeding from a blood test. Just went in for rabies shot and now this little guy is bleeding and is all bruised and red from a dang blood draw. Ridiculous, and then they try to charge for things we didn't even have done. Get it together. Worst experience I have encountered from this facility.

My favorite kitten died 4 days after a $425 visit to them. They didn't vaccinate her or give her meds. This could have been prevented. This place is a sham and I want my kitten and money back . if you guys are a money hungry facility and breaking hearts whilst breaking banks, karma will get each and every one of you involved with this scam

Friendly staff and excellent animal care.

I called to get a quote for getting two kittens fixed. For the first visit I would need to pay $160 EACH cat (okay, that includes vaccines-not the worst...) and then make another appointment after we're "established clients" for the procedures... y'all... The receptionist quoted me $620-695 for the female and $420-435 for the male- PLUS $60 for each- for the office visits. That is a ludicrous amount to charge. I've called every other vet in town and they are ALL hundreds of dollars cheaper. And on top of that the receptionist was rude and seemed put out that I was asking about prices? No thanks!!

I took my dog there once because it was an emergency and my normal vet is too far. Since then, I've received several phone calls reminding me of appointments I never made and a phone call telling me my dog was due for some shot, even though they have never even seen his shot records. It seems to me like they're just trying to get money. I could be wrong, but this has been my experience.

Two words nickel and dime, for any reason. My dog is all up to date with his shots and I sent them proof, but they always required some other shot my dogs going to have to get, that's going to raise that price. My dog got a bath there once and it was the best bath he's ever got. That's the only reason I'm giving two stars. So I received an email for a $15 bath, and I made a appointment. I confirmed the price and suddenly it's $150 - $230. See images. This is the only place Iv taken my dog and receive any push back regarding my health records or need for additional services. The staff and facility seem top notch, but I will never be back.

Will not be returning here.. I could hear the specialists gossiping about me and my cat from the back room. I felt the staff was short with me and very rude.

LOVE the ESAH team. They have taken great care of all of our animals over the years, and I can't imagine taking them anywhere else!

On her 2nd day with us, I woke up with several concerns about my newly-adopted Pomeranian. She had a few symptoms and a couple conditions that could mean something or nothing serious. I'm as much a worried dog mom as my worried son's mom and wanted to get her looked at some place nearby right away. When we called East Side Animal Hospital and asked for a same-day appt., they scheduled us for a visit 30 min. later. I don't know if this was an "available" appointment or an imposition that was accommodated---and, that's one way you know the service was good. Our new pet got a full workup and thorough exam. All my questions were answered to my satisfaction (and there were many) as the staff worked with, both, us and the dog, patiently. Although this was an unusual situation for us, their help and assurance was exactly what we needed this day. ESAH is yet to meet our Maltese, but having recently relocated, both pets need a good veterinarian---and we believe we've found ours.

Dr Stewart was very caring towards our little Monroe. She and her tech helped put Monroe at ease as she was very nervous and anxious during therapy.

We choose East Side for our pet's care because they are compassionate and knowledgeable about our pets. We've never been disappointed through all stages of our doggies life.