Bramer Animal Hospital Evanston, Illinois

The physicians are great, but the scheduling and service are extremely disappointing. They need to improve. I have scheduled an appointment for my cat last week, and was told on the phone that my appointment is at 4:40pm on Monday. I have arrived 4:49 and have been denied entry and was forced to go back and reschedule. The receptionist told me they actually scheduled for 4:30pm and that I didn’t receive any confirmation email or message with this time due to IT problems on their side. Because I was 20min late, according to the time they didn’t let me know about, they cannot accept me. Travel by car is traumatic for my older cat, and it is 20min each way from my home. This really should have not happened, and they could have been more flexible and considerate.

I have been a Bramer Animal Hospital client for 30 years for a good reason - the services, the staff, and the value are all of the most consistently high level. If our pets had voices I'm sure that they'd second this review!!

30 year client. Care and service has always been exceptional.

I've seen a few different vets at this practice and they are all great. They take a really good amount of time to fully listen, examine and understand. I've been to a lot of vets and I really like Bramer.

We've been taking our pets to Bramer for at least the past 15 years and have had nothing but positive experiences. Veterinarians in general have a disproportionate amount of stress and burnout compared to the general population due to myriad factors. You'd never know it at Bramer. Even during the height of the pandemic, when everyone was getting a new dog/cat, resources were thin, and human contact was practically nonexistent, Bramer and specifically Dr. Swiatkowski made it so my pets needs were always addressed with kindness and professionalism. I wouldn't go anywhere else.

Excellent way my dogs are treated. Love them as my vet.

The vets and staff are consummate professionals. Attentive and kind, knowledgeable and passionate making the whole package. They go out of their way to give personalized care and each interaction is positive and helpful. Am thankful to have them as recourses here in Evanston!

Been going for 10 years. Even our dog loves the place!

Always a good experience there.

Been the best resource for the health of my pup. They care...and it shows!

I have been at Bramer for over 20 years - and I have had many many animals treated here. I love this practice. The diagnostics are good, the doctors are caring and so professional, the tech staff are gentle and kind with your pets, and the receptionist staff are unfailingly wonderful and helpful. I highly recommend this group.

They have changed doctors and staff. Everyone seems to have a bad attitude and no bedside manners regarding my dog's well being.

Very friendly knowledgeable staff all around who are always happy to help out quickly. I highly recommend going to Beamer Animal Hospital as all experiences have been nothing short of superb

Bramer Animal Hospital continues be an outstanding veterinarian. Even under Covid19 restrictions they continue to make the experience pleasant, high quality and safe. I always feel like my boys are in the best hands with Dr Hagedorn, the other veterinarians, the assistants and the front office staff. We have been both cat and dog clients since 1977. They are the best!

They always take excellent care of my pets.

The vets are very experienced and caring! They go out of their way to care for your pets!

Love Braemer’s! They handle my older dog gently and take time explain the course of care. The front office folks are nice and helpful.

I have been bringing my dogs to Bramer for a couple decades. They are the best. Dr. Swaitkowski is hands down the best vet you will find anywhere.

Trust me, Brammer animal hospital is the best ever! When I got my puppy, I started working with Dr. Schoen. She has great wealth of knowledge, very nice, patiently explain any questions I may have and trust me, as being a dog mom at the first time, I have millions of questions! They usually book out, sometimes Dr. Schoen would answer any questions via emails in very detailed explanation. I’m so thankful for all the work she has done for me and my puppy Lucas. I also moved my other two cats to Brammer with Dr. Schoen just because I trust her so much! She gave me tons of advices for my cats as well. Today Dr. Schoen is out of office so I book an appointment with Dr. B, it’s also a very pleasing experience! They hear your concern all the time and let you know they are here to help! I cannot say enough good words for Brammer. The only downside is one of the front desk ladies is mean... but all other ladies and staff are great!!

We take all our cats here. Love the staff and doctors. Great vet.

Always friendly supportive and knowledgeable.

We've been taking our cats to Bramer since 2002. I really appreciate the responsiveness of the staff, affordability of services, and compassion especially with elderly pets (we lost two beloved, elderly cats in 2020 and they were caring and donated to UIUC Vet School in our pets' names both times). I appreciate their care for our pets.

Such wonderful people and fantastic service. My babies are particularly and the staff here is great. Everything you look for in a great doctor can be expected here. Great covid protocol in place. Fast, efficient, reliable service. Highly recommend. I've owned dogs my whole life and have had many different experiences and I can say, whole heartedly, that this place is above and beyond. To the staff here, a big thank you, and please keep up the tremendous work you do. My babies thank you too.

Compassionate and caring, and very dedicated and understanding during the most difficult of times with my dog. I will be going here as long as have pets and live in the area.

Bramer is first class and the dog and owner feel it.

We love our vet. He is so friendly and great with our very old dog.

We have been bringing our dogs here for years. Great service every time we come in. Everyone is so gentle, kind, and welcoming. They understand that our animals are a part of our family and they treat them with care.

In the midst of COVID-19, your pet gets sick. What might normally seem somewhat stressful feels VERY stressful. Thank God for the essential workers at Bramer Animal Hospital. Dr Hagedorn is the best and I can't express how much I appreciated his clear and thorough analysis of my pet's situation. It gave me great peace. Thank you for being there! p.s. I also appreciate the integrity of Bramer. Even in this difficult time when they could (and probably should) charge "combat" pay, they do not take advantage. What they charged me was the same as always - extremely reasonable!

I did not care for this vet clinic. I had a female vet with a Polish last name nag me about my dog's weight. My dog was not remotely fat, but the vet seemed to have a problem with how comfortable I was when she offered my pet a cookie. I felt judged, like she believed anyone over a size 8 should be on a diet and she was projecting her own issues on my dog and myself. I have long since moved from Evanston, but she made me so uncomfortable I will never forget the experience. Not sure if she is still there or not, but my advice to her would be to have a guilt free treat and see an eating disorder therapist!

We have been long-term customers and would not think of going anywhere else! They go the extra mile to take care of our pets. When one of our cats had to spend a few days at the emergency hospital they initiated follow-up with us and made sure they had all the info to take over care. They have had great empathy when we have had to make end of life decisions. Great people, great doctors, great staff and convenient location.