Petco Crystal Lake, Illinois
229 reviews
All reviews (229)
Yelp (20)
Google (209)
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susie lepkowicz
2 years ago
I was looking for pate cat food for my sick special needs kitty, and they had a great selection of grain free and wholesome products
Jesse Golf
2 years ago
Everyone was wondeful, sweet and helpful. Had a blast getting my kittens a picture with Santa.
Bonnie Lee
2 years ago
My cat just got done having pneumonia and when she first got diagnosed I went to 3 different places to get different food for her to try.I couldn't remember where I got food and a lovely girl by the name of Sam help me find the food and even went out of her way to help me place a on line order cause they were out.To me that was exceptional service I told her she should be manager .
Tom Reinhardt
2 years ago
Very nice people who really cared about my dog while trimming her nails.
Rachel Bodzioch
2 years ago
My dog and I are taking puppy training class with Valerie and she's great
Josephine Petralia
2 years ago
I use a nine so there's always room for improvement. Haley was very nice and helpful at checkout.
Jay Mabry
2 years ago
What a great dog grooming experience. My dog is a very complicated cut. The groomer took her time to talk about my wants and then invested in the results and follow up.
Exponential Idiocy
2 years ago
Nice people, cute animals, and good selection of pet supplies. seemed like they needed more staff as I've never seen more than a few in the store at one time
Caryn Bryk
3 years ago
There seems to be a new staff and I had the best new advise from them. I am super happy and all 3 of my dogs loved the new food. I'll be back on Wed when the new order is in to buy more!
I Portillo
3 years ago
This location is always out of stock of multiple items that I need. It was the perfect distance to home & work but now I have to make few stops at different stores, or go out of my way to a different petco to get the things I need
Michelle Oquendo
3 years ago
Clean and organize. A little high priced than the competitors
Tarja Anchor
3 years ago
Great Grooming ???????? thank you.
Abran Lincón
3 years ago
Took My Dog In For A Grooming Appointment & Was Told The Day Of They Couldn’t See Her Due To Her Health Issues. I Wish They Would Have Let Me Known The Day I Scheduled Over The Phone & I Could Have Saved Myself The Drive So Early In The Morning.
Kate Jensen
3 years ago
Great staff & Clean store
Susan Beppler
3 years ago
Everyone was so nice and greeting!! Unlike the other place.....
Salt
3 years ago
Friendly and professional staff, clean, pretty good variety of things.
Marc Farver
3 years ago
Goods and services as one would expect. Seems that staff genuinely like animals.
Magdalena Szamocka
3 years ago
We had the most helpful associate teaching us about our bearded dragon before we bought him. He explained everything in detail and was very nice
Kacee Dunn
3 years ago
Brought 4 cats for rabies shots
Joshua Eaves
3 years ago
Dog has to eat and have toys to "play" with, she loves it there.
Emy Mella
3 years ago
Horrible Service, aggressive with MY dog, took so long to give the receipt, not everyone has a non-busy day for God-sake!
Jeff Lee
3 years ago
We went for vaccines. It was quick. You need an appointment to be seen. Cost was about $5 less than the Vet but they did it on a Sunday so I didn't have to take it day off
Danielle Cozzola
3 years ago
Pretty average pet store. The staff are helpful.
Nitza Flanagan
3 years ago
I purchased my item for store pick up and it was as simple as walking in, asking and taking my item.
Michael Manaois
3 years ago
the handle customer cashier in algonquin il so rude to customer
Barb Carter
3 years ago
Always helpful..The manager is great..also has Vetco...pet vet services on Sundays are great too !
Maria Rojas
3 years ago
Friendly, helpful and they have what we were looking for.
Angie Tackett
3 years ago
Had what I wanted. I love my Petco!
Michael Phillips
3 years ago
I found what I needed. The store appears to have a full selection. The associate at checkout was very friendly and efficient.
Stacey Hare
3 years ago
Staff was polite, friendly and helpful!
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