Bentley's Pet Stuff Crystal Lake, Illinois

74 reviews

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Reviews: Bentley's Pet Stuff (Crystal Lake)

All reviews (74)

Yelp (13)

Google (61)

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israel garcia

2 years ago

We took our puppy Levi to the groomers for our first time and it’s the best haircut he’s ever had. Great service, will definitely keep returning.

Debra Piluski

2 years ago

Josh’s love for my dig is obvious and dhe looks forward to going for her baths.

Arturo Elizarraraz

2 years ago

Nothing compares! They love my dog!

Tom Bachmann

2 years ago

Our dog Norman would follow his favorite groomer Josh anywhere. We drove over 30 miles to have Norman’s “Spa Hour” at Bentley’s in Crystal Lake. Of course they did not disappoint. Nice, clean store. Good merchandise and the best groomer around.

Nanatte Jones

2 years ago

We are very pleased with Bentley's grooming services. Our Goldendoodle, Fluffy, looks so good when he leaves there. Their groomer, Josh, is the best!

Marisol Randazzo

2 years ago

Josh is amazing! I don’t know how he gets my puppy to sit still during the process and she always comes out looking ADORABLE! Josh also responds quickly by text when I need to book my next appointment. He’s the dog whisperer for sure!! Thanks Josh ♥️

Carmen G

2 years ago

I come here for my dogs monthly groom! And I absolutely love Josh the groomer! Super nice absolutely outstanding work and always brings out the vision we have of our dogs hair! Have been coming for a couple months and wouldn’t go anywhere else. And our pup always smells like sugar cookies yum!

Nica Giancaterino

2 years ago

From booking our appointment To the service we received. I will 100% forever be a customer of Bentley’s. Thank you sooo much to our groomer Josh…who treated Sonny like his own. Thank you!! thank you!!

Roe Saville

2 years ago

I’m so impressed with Bentleys store and dog grooming service! Everybody is so professional, kind, and so efficient. If my dogs are happy I’m happy! Love coming in there and finding so many special things for my beautiful pups!! Love everybody at the CrystalLake location! Amy, Diana, & Josh are also wonderful!!

Diana Escobedo

2 years ago

Josh did an amazing job!! My dog Nina looked fantastic!! She was not scared like she usually is at pet stores!!

Sharon Pilz

2 years ago

Josh did an awesome job on my dog Maggie! I think it’s the best grooming/haircut she has ever had. And the only place I’ve brought her to that she wasn’t anxious when I picked her up. Josh and everyone there were very nice. Happy to have found such a great groomer to take my dog to????

Mary Kearns

2 years ago

Josh is a GREAT groomer and does the best job on our two mini Goldendoodles! I would highly recommend his grooming services!

Maria Hogan

2 years ago

First time at Bentleys for grooming. Josh did a great job on Sharpie. We will be back! Thank you

Shelly La Morte

2 years ago

I had my dog groomed at the Crystal Lake location. They did a great job grooming, but I thought it was really expensive. It turned out to be $70 for a small dog. I also thought the guy grooming the dog was not friendly at all. He texted me when the dog was ready. I was there 30 minutes later to pick up. He texted me after 20 minutes what my ETA was. I thought that was a bit much rushing me like that. He was also rude when I picked her up. I’m just disappointed by the lack of costumer service. On the other hand the ladies at the desk were super nice.

Karen Dahlke

2 years ago

First time visit. My baby is lovely and happy. Will be seeing Josh again.

Karen Cable

2 years ago

Love this store , great people working here and a nice variety of quality pet products . Today was our first experience with their grooming service and my dog is happy, clean and smells terrific !! Thanks Josh

Erika Lopez

2 years ago

Josh is a great groomer, we’re really happy with his service. He”s so friendly.

Elizabeth Venard

2 years ago

Josh was very patient with my crazy 8 mo old puppy today!

Cathie Neufeldt

2 years ago

Our Pup was groomed exceptionally well & treated like a king. Thank you.

Janna Tharp

2 years ago

Brady is very energetic and anxious so he’s not easy to groom. Josh did an amazing job with him! His cut is exactly what I was hoping for. We will be back!

Nikki Kelsey

2 years ago

Josh is nice, and so good with Zelda. She hates having her paws touched, but he gets right in there, making it quick and painless for us all.

Randi Carlson

2 years ago

Josh did a great job and super quick!

Asia Karlin

2 years ago

Friendly, helpful staff! Great selection of dog treats, food, and toys!

Coty Reyes

2 years ago

I’ve been at Algonquin location before finding out that my near Bentley’s is now offering grooming services, josh did an amazing job with our little Rocky definitely this is gonna be my pets favorite store.

Marcus Andreopoulos

2 years ago

They have a great variety but their prices are just obnoxious. The exact same dog food that I normally purchase at Four Legs Pets is almost $20 more per bag at Bentleys. A 40# bag is $67 at Four Legs and it's $85 at Bentleys. There is no excuse for that. $5, sure...it's a local branded company so there is not any chance of a huge difference in their cost. Blatant greed is the only reason I can attribute it to so I will never purchase from them again. I can't support that level of a company taking advantage of their customer. Please support an alternate Pet store before you throw money away here...

Danielle Cozzola

2 years ago

A cute little local store. All of the staff have been very helpful!

Daron Boan

2 years ago

Love this place and the 2 ladies that work there, they're so helpful highly recommend

Lisa Hauser

2 years ago

Love the staff and the healthiest food and treats for my dog. The Puppia harnesses are the best!

Taylor Heritsch

3 years ago

I love the friendly faces & the workers always are very personable & really good at answering questions❤️????

A Google User

3 years ago

Always have what I'm looking for and they're recommendations are great

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Bentley's Pet Stuff, Illinois, Crystal Lake

5300 Northwest Hwy

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