The Dog Room Chicago, Illinois

Brought my puppy here for the first time go get his face trimmed by a groomer named Yuri and this place did not ask for any vaccines! His face trim was not done properly, some spots were completely avoided from cutting and uneven. He got a potty accident just from being there which is really unlike him, so that tells me how unsafe he must’ve felt with her. I also brought my 1 year old dog to get her face trimmed and the way she was treated was not pleasant. She proceeded to pull her hair aggressively and get mad at my dog from moving from the pain she was causing her. Once we got in the car I noticed the groomer had not wiped away any of the hairs left from the hair cut and they fell all over my seat. Definitely do not recommend and will not be returning!

I have been going to the Dog room for years and my dog always comes out with a wagging tail looking beautiful in a new bandana! Yuri is fantastic and the service is amazing! Highly recommended but they are busy so be sure to book in advance it is worth the wait!!

Always on time and they groom my dog exactly how I want it.

We have been going to the dog room for years and our dogs always come back looking amazing! The staff is very friendly and thorough, we strongly recommend them to others we know who have dogs and have now become clients.

I have been going to this shop for years and today they lost a loyal customer. I went to the ER and had to cancel my appointment and told the owner I’ll call back to reschedule when I am well enough and have a negative covid test. I was told today (my rescheduled appointment) I’d have to be charged for the original day and today because I cancelled. She never mentioned any of this on the phone. I have had rude comments made to me over the years that I have simply brushed off. I should have stopped going to her when she suggested I’m neglecting my dog. Anyone who knows me and my dog knows how completely ridiculous that sounds.. she is completely spoiled and loved. What made me also decide to find new groomers was as we walked up to her establishment today, my dog refused to walk and hid in between my legs. She never does that, even with strangers. Now I’m concerned as to what happened last time she was here and what is being done when I’m not looking. So today was the final straw. I was content for years, but I realized today there are much better options. The new service we found is already much more friendly and we just met them today.

I love these guys. They tried their very best with my dog who recently suffered an injury causing hind legs paralysis. I travel from the NW suburbs and it's well worth the trip!!!!

Great place to take your pets. Yuri and Kay are great, I’ve been taking my dog to them for years. They’re also very quick so your dog isn’t there for hours like at petsmart. Glad to have found this gem

I've been going to The Dog Room for years and always had a great experience with each staff member.

Pregunta a la comunidad Korean lady is very rude don’t have empathy for oldpeople.January262021 mygrandmother 76years old took my dog and she’s trying to cross the street got off her leash.She didn't help her, she just watched what happens. to that I charged the money for the appointment we never had! I put the missed appointment on her card and treat her badly. Be careful, they charge you for the appointment that you did not take and they take advantage !

Love the way they take care of my little girl on her "Spa Days."

Nice neighborhood pet grooming spot. Love it!

Amy is awesome- excellent job on both dogs - Thank You

My dog is SUPER anxious and they do great with her. They make sure my dog is by herself and don't make me feel bad for having a bad dog ????????????????

I absolutely love how this place takes care of Tobi. Every single time he's there, he's so pampered and happy when he walks out, I love it. Prices are based on the dog breed & size, but it's all-inclusive pricing - I pay a reasonable price to get my dog groomed (this includes bath, haircut, nail trimming, and teeth cleaning). It doesn't take more than about 1.5 hours for him to be ready for pick up, which is so much better than any petco, petsmart, or anywhere else you would typically take your dog to. The best part is that dogs are NOT caged! They are sitting by the window, just hanging out and waiting for their owners to pick them up. This is great because my dog isn't stressed when I pick him up. I have never had any issues with any of the workers or other dogs. It's a wonderful facility and i highly recommend it.

Staff friendly, clean environment, and Chewy haircut was fresh and neat. I would definitely refer friends.

Kay does such an amazing job work my dogs. She has the patience of a saint and I trust her completely with my boys. I am always so happy with their haircuts. The price is also incredibly reasonable.

They never fail. Liz did a great job with a very matted havanese. Reasonable prices.

They did a great job with a bath and deshedding for my German Shepherd.

They did a wonderful job on my puppies first groom!

The best place in Chicago. They treat your animals with the utmost care. I have been going there for years. Kay is just such a caring person. Must try them , you will love them. Thanks Dog Room for everything. Wrigley also says thanks.

I have been going here for about 1 year and the service is great. The girls there are so friendly and great with the dogs.

Staffed by fine people. I appreciated their care of my pup while being groomed. They did a great job.

Great people and very skilled.

My wife takes our Yorkie there. Friendly place. Fair prices.

Highly recommended place! I tried it recently, lady was very nice, she took my dog at last minute!! Really good service :)

So sad I have been going there for years with all my dogs + recommended so many people. I had to cancel because I had an emergency at work. And they requested a $25 cancelation fee. The haircut is $45. So together that would be $70 for a little tiny Yorkie haircut? That’s more then my own hair! CRAZY! Not to mention how rude and disrespectful they were about it. Completely NOT understanding at all. I have had about enough! I have been going there for over 15 years and that’s how they treat a returning customer. Unbelievable I went to Petco for the same price plus got a free teeth cleaning no problem, super nice, and no cancellation fees! People work and have families things always come up!

Nice neighborhood dog grooming business. Liz & Kay are great groomers!

My previous groomer of 10 years told me about these ladies since she was moving out of town.. I strongly hesitated having to go somewhere new and having to get my fur baby familiar to someone else. That said... From the moment I called to made my appointment down to the actual visit- I was incredibily pleased with how friendly and professional they all were ????...At the drop off/pick up i was glad to see that all the dogs there or getting groomed looked very happy .. (not caged or distressed so that is always great) Thank you ladies for taking great care of my Coco... He was beyond happy *see before and after pic* I think we found our new groomers -- *just pls dont move out of town...lol ????

Great place to do business with ????

Very professional and great with my dogs