North Center Animal Hospital Chicago, Illinois

I was lucky to live close by this place, because it is my favorite animal care hospital. The staff is very professional and caring. They know and remember my cat Skippy well and she is very comfortable during our visits. They are also very responsive, always answer the phone and find the time to help and schedule something soon during their busy schedule. In addition, they have an easily accessible online pharmacy where I can schedule automatic medicine delivery, so I don't have to travel to pick new batch when one runs out. We have seen a few different doctors at North Center and they are all very professional, don't keep you waiting for too long, clear about what treatment they are using and why, and empathetic towards Skippy. I moved to Gold Coast, but I decided to drive here when we need to visit a vet simply because I wanted her to have a say in which hospital she likes and this one is it! In some others around my new neighborhood she hid behind my legs as if she knew we were going to have a rather worse experience and she's her usual super friendly and curious self at North Center. Listen to your pet, more often than not they are right!

This place is awesome!!!! I started off with another vet when we first adopted our puppy. Koda (puppy) had diarrhea I called our first vet we went could not fit us in. I called North Center Animal Hospital and they fit us in the same day!!! When we got there everyone was friendly and professional. When the Dr. came in she was wonderful. She ease my mind and gave me some training tips. I would highly recommend this place. I am switching my vet to North Center Animal Hospital immediately!!!!!! Thanks Everyone

I've never been to a better vet. The whole staff was kind and knowledgeable. Everything from scheduling to the actual appointment was easy to understand and you can tell they care. They gave me so much valueble information. I could go on all day and still not say enough to convey how great North Center is

Staff was extremely respectful, communicative, and kind. They were also very professional and careful about covid-related precautions.

Dr. Castillo and the entire team at North Center Animal Hospital has gone above and beyond to make my pup, Rodeo, and me feel supported and well cared for. In the first couple weeks of having my puppy, before we were able to get in with our original vet, she developed some digestive distress (to put it lightly) and her original vet was incredibly unhelpful. My friend recommended NCAH and they got us in immediately and made us feel right at home. If I call with questions, even if I feel I'm being just a little paranoid, they make me feel sane and heard. (Classic new dog-mom concerns!) I can't express how grateful I am that we switched and found a home with NCAH. I give them 5 stars, Rodeo gives them 5 woofs.

I've been to several vets in Chicago, and North Center Animal Hospital exceeds them all.

My grand kitties visited here today. Although they needed their vaccines due to an upcoming move, I was concerned because of the interaction this would require of my daughter. She reported back that the cats were picked up from her car by a masked member of the staff without any humans interacting, and she spoke with someone in the office by phone during their visit. The kitties were returned by the staff member, all updated. Thanks for working through COVID-19 safely! Business can continue safely!

We have been taking our dog here for 10 years, and it’s her happy place. Great vets and staff and we always feel like care and recommendations are personalized and considered.

North Center Animal Hospital has everything you and your pet need and want in veterinary care!. It sounds so trite but they treat your pet as it he/she was one of their own, The attention and care they give is outstanding. They are also understanding with helicopter pet moms like me. They are patient(no pun intended) when explaining medical procedures, test results and treatment!. I wouldn't take my fur babies anywhere else! As the song goes, they are quite "simply the best"

My dog was bit by another dog and even though they were booked for the next few days, North Center Animal Hospital was able to see her and make sure everything was okay. They were very professional and quick.

These guys really are the best. I've been up for almost a full 48 hours with a sick dog so I've been pretty irritable and impatient, but they've been so kind and understanding the entire time. They respond quickly and handle my anxiety filled dog so well every time even though I know he can be incredibly difficult. If you want really kind and understanding doctors and staff look no further.

My dog, my first dog ever and my pride and joy, started going to NCAH when she was 10 weeks old. Through a traumatic spinal cord accident, dental work, and routine dog checkups and procedures, NCAH was always my go to place. Between their professionalism, down to earth nature, general knowledge, and of course, love for animals, I’ve always been super impressed and happy with them. After 8 years, my family moved out of chicago and I had the sad realization I would have to find another vet. After the first few visits with this new vet, I didn’t get the impression I was being treated with the same care that I had with NCAH. After I suspected I was being squeezed for some money after two rounds of blood work, I contacted the wonderful team at NCAH for a e-second opinion. Without hesitation, even though my dog was no longer a patient there, Dr Castillo took the time on a busy Saturday to review her bloodwork and call me with a detailed explanation of what he was seeing and his suggested course of action. I trust him and his opinion and honestly I was blown away with his generosity and genuine care for my dog. I still am just in awe at how amazing this group of Veterinarians are. If you live in the city and are looking for a vet, do not hesitate at going to NCAH!

They were nice but couldn't do a simple blood glucose reading for my ferret with insulinoma.They tried to tell me the only vet that did that was in Skokie but I called Duke Animal Hospital and they got her in for the glucose test asap. If you have exotics this probably isn't the place for you.

I had a great experience, knocking a star off because I thought they should be more transparent about costs. Our bill was higher than I expected and I would have liked an estimate of costs. Our old vet always let us know estimated costs before our visit and before any additional exam or treatment was done.

I have been going to North Center Animal Hospital since my dog was 10 weeks old and now he is 13. They take such good care of him and Doctor’s and staff go the extra mile for all of their customers. He has had a few health issues recently and Dr. Castillo recommended me to another hospital for more extensive testing and so I could get the answers I needed. He also recently removed mast cell tumor which I was terrified of putting him under due to his age. Dr. Castillo helped me understand the right procedure that was needed to effectively remove it and ensure my dog was monitored closely throughout the surgery. Samson came through surgery with no complications. Thanks again for all of your great service over the years and always putting animals health and well being first!

Have used them for nearly 21 years now (2 dogs). They’ve always been terrific and have kept that up during COVID - safe, efficient and, most importantly, providing great care to out dog.

We’ve been going to NCAH from the first week we adopted our pup three years ago, and it’s lucky we did. Ours is a rescue from abroad and his first four months are a little murky in terms of history. As such, he came down with Parvo in the first couple weeks and I believe the fast thinking of the staff at NCAH (together with all the hard work by MedVet nearby who had to quarantine him) saved his life. Since then our pup has had terrible allergies (food? Environment?), eye infections, ear infections, other skin infections, fear and behaviour issues, gut issues... the list goes on, and the staff here have been with us every step of the way (yes I’m embarrassed to say we’re THOSE people, the regulars — we should really get a punch card). I’d rather take our pup here than to a specialist. Glancing over some of the very few negative reviews, yes, it’s sometimes necessary to pay for x-rays and tests and then everything comes back negative. But that’s the thing with veterinarians, they can’t ask their patients what the issue is and often you have to go through a process of elimination. I believe you’re better off safe than sorry. I think the prices here are reasonable, I’ve heard friends talk about how much they paid at other clinics and it’s insane. We have insurance which doesn’t cover everything but helps, and I would recommend it to everyone. The facilities here are clean, they had a renovation not long ago and so everything is nice and up to date. But by far what makes NCAH my recommendation to everyone (however far they live) is the staff. From the staff at the front, the techs, the doctors, everyone is kind, helpful, organised and professional whether that’s by email, on the phone or in person. Dr Locher has been amazing — it’s been a bit of a journey but we’re finally at a spot where our pup is stable, his allergies are under control, and he’s eating normally. Aside from being knowledgable and up to date on the latest treatments (and sometimes less commonly used but effective treatments), he’s always pragmatic without us feeling pressured into diving into a higher cost treatment or test when considering the benefits/downside. That said, I’ve been to see all of the Drs here at one point or another (regulars, remember?) and they are all fabulous. We’re so grateful for all their patience and hard work over the last three years, and, knowing our dog, there will be a lot more to come. Too long didn’t read: 10/10, value for money, wonderful staff—your pet is in safe hands at NCAH.

We were in quite the perfect storm with our dog not feeling well a couple days before we were headed for vacation. NCAH was not our vet at the time, and we were calling around for anyone that had appointments available. Not only did they generously squeeze us in for an appointment that very day, but they processed our test results and sent us home with the necessary prescription within 2 hours of our appointment. NCAH was so kind and friendly and took time to speak with us at length and make our dog feel comfortable. Fantastic experience.

This place has the greatest staff and I'm forever grateful for their work. You made my cat Zelda all better, and I couldn't be anymore grateful

Once again -- a very pleasant, capable, and caring animal hospital. We would not go anywhere else! Very highly recommended! -- Mari G

This animal hospital is great! I got referred here by a family member who has been going there for about 20 years! Fast and very good with my cat! I just adopted Jessie and she had never been to the vet before. The staff answered all my questions. Definitely recommend this veterinarian!

A wonderful and attentive staff from the front desk to the vet techs to the doctors.They take their time to throughly answer questions and they don’t rush appointments which I appreciate. I highly recommend North Center Animal Hospital!

Doctors don't return phone calls.

Fantastic professional service and care given to pet/s. Have been a client with veterinary for close to 8 years. Very friendly and easy to work with. Highly dependable and knowledgeable.

North Center Animal Hospital is the best. I have been bringing my dogs and cats here for over 35 years and I wouldn't think of going anywhere else. All the vets are great - friendly, thorough, gentle with scared pets, highly competent and willing to explain and listen. The support staff are excellent as well.

Friendly, helpful staff, and they’re very up front about pricing and procedures which my family and I appreciate. They were very thorough and cost conscious.

By far one of the best vet experiences I've ever had. I've been searching for a vet in Chicago since I moved here and am so happy I found this place. Every single person on staff was friendly, genuine, and great with my dog. When I was filling out paperwork, someone came to the front and gave my dog attention to calm him down. I highly recommend and will definitely be going back again!

My favorite humans work here. They have my trust and ongoing appreciation for helping me be a better pet parent year after year. Jack and Clarence give five meows to NCH.♥️

Took me in last second as my dog had blood in his stool and I freaked out. Totally accommodating and super great people.

Always kind, always prompt with communication. Great care for our cats. We’ve seen every doctor in the practice and they’re all excellent.