Lincoln Square Animal Hospital Chicago, Illinois

I've been taking my pup to LSAH for a couple of years now and I'm very happy with them. The staff is friendly and attentive. The few times that we've had an emergency, they were very responsive and accommodating. Highly recommend!

Great connection with my pet and gave her a thorough check up!

UPDATE: After seeing this google review, the vet looked up my personal information and called me to "discuss the breakdown in communication". I feel this is a major breech of privacy and completely non-apologetic. They could have responded to my review here rather than call my personal phone. I removed another star for this reason. When we first started going to this vet, we were comforted by their Covid-19 procedures and kindness. On that front, they are okay. This negative review regards my past two visits. TLDR; this office is unorganized and has charged me for a medication I never received, misplaced my prescriptions twice, and wasted hours of my time. When filling a prescription, I called ahead to make sure it was ready. When I walked to the office, they misplaced my dog's 2 medications. Apparently one of the medications had been on back order for quite some time (they did not tell me this over the phone). The other simply wasn't where it was supposed to be. I spent 45 minutes in their office while they searched the place for my meds, consulted with the doctor about substitutions, and triple checked their systems. I ended up having to visit a human pharmacy for half the order any way. The second time, I called the day I planned on going to their office. Based on my last visit, I told them to write me a prescription for the human pharmacy because I knew the pills were still on back order through their supplier. They confirmed over the phone that everything was waiting for me. A few hours later, I showed up and they had lost the paper prescription again. I spent another 30 minutes at the office as they wrangled another vet to write me a new prescription. After I got home, I checked their email invoice and noticed they charged me for pills even though I only got a written prescription. I then spent another 20 minutes on the phone getting the false charge removed because they kept having me repeat the same information to every worker on the front desk. I want to emphasize that I was treated respectfully the whole time. Everyone was more than apologetic. I am just disappointed by this pattern of poor organization.

Our friendly neighborhood Vet. We love being able to take our cats there. Even if our cats don’t feel the same.

Wonderful, professional, and very kind vets + staff. It is comforting to have such amazing people to provide quality care to our two beloved girls.

Pixie (female dog, pitbull/boston terrier mix) and I had our first visit last week with Dr. Courtney Vercauteren. Our visit was wonderful. Pixie is a rescue and has only been in my care for a few weeks. The staff was very understanding that this was Pixie's first vet appointment and that she might be a little anxious, confused, and excited as a result. They were able to give her two vaccines without any issue. You can tell the staff loves their jobs and loves interacting with the animals. We have a follow up appointment in a few weeks for a booster shot and I think Pixie will be excited to go back.

Here our pets are treated like they deserve , nurse and doctor very nice and knowledgeable. Front desk fast and assertive. Nice couch to lay down on !

I adopted a pet during pandemic so my first interactions with Lincoln Square Animal Hospital were outdoor handoffs and phone/email. This is my first pet and the responses from the clinic staff as well as veterinarians have been timely and helpful. I recently was able to attend an in-person appointment and had a great experience with everyone in the clinic. I was nervous and had many questions, and was able to get the answers and reassurance I needed. The vet tech let me know suggested tests and their costs, as well as the option to decline, before anything was done so I could have an idea what the visit would cost before seeing the veterinarian. On my way out of the exam room there was a chill cat laying on a counter who liked getting pets and at the reception counter there was a friendly dog who liked saying hi- it was a very cute and reassuring experience. Since this is my first pet, I have no other vet experience to compare Lincoln Square Animal Hospital to, but I am very happy with my experience with them both remote and in-person.

Took in a stray and brought her here to get checked if she was healthy /pregnant. told me she was healthy just underweight. 1 month later she gives birth to two kittens. Needless to say I can't recommend this clinic and I will not be coming back.

A friend recommended Lincoln Square Animal Hospital to me when I got my dog 2 years ago. Every time I’ve gone we have gotten great service and my dog has had good care. Definitely recommend to anyone looking for a vet!

Lincoln Square Animal Hospital is the best. We have taken our pup there since she was 8 weeks and every time the care has been fabulous. Everyone I interact with was so nice and professional. Thank you for always taking our phone calls and also for caring for Fig so well.

We have been using Lincoln Square Animal Hospital for a year with our two cats. The service has been excellent and the veterinarians and staff always take the time to thoroughly explain everything to us.

The staff here are so amazing- very kind and extremely patient. Dr. Vercauteren is our vet and we love her! We’ve seen other vets too for family pets and they’re wonderful. Highly recommend!

Much better under new management.

They treated our dog Susie with a lot of love and expertise. The facilities are nice and there is convenient parking. We'll be back.

Lincoln Square Animal Hospital is WONDERFUL! They will try their absolute hardest to help your sick pet and will work magic with their schedule if they can, because they genuinely want to help your pet get well. The vets and technicians are so professional and friendly and they invite any questions you might have, and they make sure you’ve got all the information you need before the appointment ends. I’m so relieved to have them looking out for my cats!

Great vet! My pup loves going to see his vet.

Highly recommend LSAH. Went in for a check up. Everyone that my pup and I interacted with was very friendly and personable. They gave great advice and we got an amazing welcome goody bag for my pup. Excellent care!

Always a great experience bringing our doggo here! Easy, fast, and our doggo always feels better after it!

Love Dr. O'Connor, and wonderful office staff. Top notch care, for my cat, and dog, and excellent customer service.

Very friendly and responsive vets and staff. The vets gave me thorough assessments and advice for one of my cats. They were available, provided in-depth communications and accommodating (fit in my sick kitty for a last minute issue). Most importantly they’re very kind and supportive. Also when the vets called me to discuss pre and post procedure they were not rushed and answered everything and gave me very helpful advice and instructions. Strongly recommend their services. ????????

This animal hospital is awesome! We’ve had my dog check ups and her teeth pulled here. They have always been responsive, provided updates, and made sure to follow up days after her procedure. Would recommend this facility, hands down.

Staff is friendly, knowledgeable and prompt. Great follow up.

Lincoln square animal hospital we're very patient understanding when it came to my dog magneto at a later doctor appointment and I called them because of a urgent care for my dog and they took him right away I am very very grateful for what they have done for him and I like how they are very precautious during this covid time

My cat Daisy has been a patient here for several years (formerly Jewell). The entire staff is very caring, responsive, and I'm always impressed with their follow up. We hope to be able to accompany Daisy in on her visits as soon as the threat of COVID wanes sufficiently.

My daughter works there and couldn't be happier! She loves going to work.

Been here a few times for my 10 yr old border collie and they are always great. The doctors always take their time to explain what is going on with my dog and the options. They have always gotten back to me quickly with lab results.

amazing staff! they follow up after visits with emails which is so appreciated and they really care for your animals well!

Scheduling and dealing with the front desk employees is a nightmare. After calling first thing in the morning because my dog has a obvious ear infection, I did not hear a response on whether they could squeeze her in for a few hours. When they did finally call, they said they could squeeze her in at four thirty. I left work early to grab my dog and when I got there, they said my appointment wasn't until 5:45, and I would have to wait. They were rude to me, like it was my fault that they told me the wrong time. This is not the first time I've had scheduling problems or the staff handle it in a very rude fashion. Go elsewhere and save yourself the headache.

I have an english/american bulldog mix who has her share of mild to moderate health issues. Dr O'Connor has been seeing her for the past 6 of her almost 11 years and is extremely thorough in explaining the various issues, the mechanics and biology, and non-invasive treatments when possible. She takes the time to get to know the pet and obviously the owner through a very keen sense of listening to what might be going on in our dog's environment. Dr O'Connor's communication skills are outstanding. I always feel my dog Daisy has the best of care. During Covid, the staff has gone above and beyond in taking all the extra steps to care for pets and their owners. Always a very good experience.