Family Pet Animal Hospital Chicago, Illinois

223 reviews

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Reviews: Family Pet Animal Hospital (Chicago)

All reviews (223)

Yelp (190)

Google (33)

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Jenna Garcia

a year ago

I started doing annual check-ups at Family Pet last year. We just had a visit today for the annual check-up, and Family Pet has been nothing but accommodating and understanding about my reactive dog. Everyone who works here is professional and understands how to interact with a reactive dog. I know my dog is in good care here at Family Pet. Definitely recommend them here!

Victor Solis

a year ago

Great practice. The doctors, techs, and CSRs have always been very friendly and communicative. A touch more expensive than other vets in the area, but its worth it for superior care. I work in the industry, but in an ER, so this is where I take my cats for their preventative care.

Marion Tseng

2 years ago

We had been going to Family Pet Animal Hospital for my dog's preventive care for over 5 years. All the veterinarians, technicians, and staff members we interacted with were warm, welcoming, professional, and understanding. I'd like to thank Dr. Keene especially for our most recent encounters. She went above and beyond to help my dog and check in with me constantly during a extermely difficult time. It means so much to us. I would 100% recommend Family Pet Animal Hospital.

Winds of March Journey/Perry tribute band

2 years ago

I spoke to Marie. She actually deliberately hung up on me. They were zero help. I'll make sure I tell everyone about my experience. ZERO STARS.

Kenneth Park

2 years ago

My 17 yrs old beagle went through a serious infection recently, and I thought I lost her this time. Dr. Raju and Dr. Schwartz were very professional, and also let me know all the options I could choose (and the ones I have to choose if things go worse) in a way I would feel comfortable. As you can imagine, when an old dog is sick all of a sudden, the cost only to find what causes it can mount up very high very quickly. The doctors helped me to choose what I really need to do and what I can wait and see each step. They also checked with me more often than any doctors I've ever encountered for myself or any of my family for more than a week, and answered all my questions with detailed information patiently. Now my dog is back, I am so grateful for their work and for this hospital to be there for my dog. If you have a pet, this hospital is the place you should go to for annual checkups and other needs.

Caroline Connors

2 years ago

Family Pet Animal Hospital is truly one of a kind. Dr. Goldrick was my dog's vet and I could not have asked for a more knowledgeable, patient, kind person to care for her health needs. I never felt rushed during our visits and I felt comfortable approaching him with countless questions/concerns I had raising my dog as a young puppy. Every single person that I interacted with in person or via the phone or email at Family Pet was professional, considerate, and very efficient. My family has since relocated to the suburbs and Family Pet is one of the things we will miss most about living in the city. Thank you so much for everything you do!

Lemna Parvini

3 years ago

Love Dr van pelt. However three big problems: 1) the practice isn't a well run practice. After being a patient for years, had to bring my dog in for a simple eye emergency due to shampoo. It's at tops 5 mins visit and an eye drop. They wanted me to wait for 4 hrs before the Dr can possibly see my dog. The vet spent a good 10 mins explaining this to me but refused to just take a look at the dog. 2) their prices are over the roof and sometimes they do unnecessary procedures. I had recommended this practice to a friend of mine for their dogs. Then I get a call from my friend very unhappy about it as they did and suggested lots of unnecessary procedures on a 13 years old dog such as a removal of a small mole (benign) for beauty purposes. My friend was not happy. 3) the practice releases your Pet's information despite the fact that you have asked them not to. So patient confidentiality is compromised.

Clarissa Alvarado

3 years ago

They are extremely caring and mindful of cost. They let you know exactly what they will be testing and break down the cost. It was time for my baby to go to sleep and they were so kind and thoughtful. They sent me a beautiful card during a difficult time. It brought me comfort when I needed it the most.

Kathy Dempsey

3 years ago

So helpful and caring! Dr. Sharpe made it a point to personally follow up on our dog’s recovery. Very patient and so nice.

Lauren Mesch

3 years ago

While visiting Chicago our 14 1/2 year old Yorkie (Mimi) became increasingly ill and stopped eating and drinking. We knew it had become time to let her pain end. We were referred to Family Pet Animal hospital by my cousin who knew of them from the Little Sisters of the Poor. We called them this morning and even through we were not their existing patient they immediately opened an appointment for us and then helped us through the euthanasia process with love and compassion. They could not have been kinder or more caring of both our treasured Mimi but also to our family. Thank you to the wonderful staff at Family Vet and bless you for being so loving to our sweet girl ????

Leaht Rebecca Traube Feldman

3 years ago

Family Pet is the best. They're super super nice, and are always willing to help with a warm attitude and solid suggestions. Whenever we call with questions, they're always attentive and respond asap with well thought out answers. Pet care bills can also add up quickly, they try hard to be understanding and keep the prices low. So glad we found such a great place for our little loves!!

Olya Kharitonova

3 years ago

Such a wonderful, caring staff. I am very grateful to have found them and can’t recommend them enough!

Whitney Peluse

4 years ago

AMAZING STAFF at Family Pet! The staff at Family Pet Animal Hospital has gone ABOVE AND BEYOND for me and my dog(s) AGAIN!!! I can't even begin to thank the most wonderful Dr. Jane Lohmar and everyone who stayed late when they should have gone home. THANK YOU -- Sandy, Michelle, Bridgid and Jim! The care and compassion that I witnessed from everyone involved yesterday was absolutely amazing. What a top notch group of employees who really do care about their patients.

Analisa Lafontant

4 years ago

We were referred to Family Pet by our friends who have taken their beloved dog to Dr. Van Pelt for years. We hadn't had a pet in our family for many years, and never while living in Chicago. We have been amazed at the level of care our …

Linda Carr

4 years ago

I have been coming to Family Pet for many years now. All of my Labradors have been taken care of by Dr. Jane Lohmar. She is the best and after all of these years, I consider her a friend. We have worked through many illnesses with my older boy and she has treated all of my pups like they were her own. The staff is always friendly and courteous. The techs are wonderful and very knowledgeable. A special appreciation to Tony. He has taken care of my boy during his surgeries and my girlie, who is very anxious and nervous, during her surgeries. He has a special way with the animals and I am very grateful for his care when my pets have to have any procedures done at Family Pet. Tony is terrific.


5 years ago

Everyone is very nice, wouldn't trust any other vet with my Greyhound.

Elizabeth Peart

5 years ago

If you are true animal lover, this is the place to trust with your pet. Our two beloved dogs were under the care of Dr. Oran. We learned the true test of a vet is when a pet's health starts to fail. For both of our dogs, Dr. Oran went above and beyond every step of the way. From working so hard to get to the bottom of their complex health issues, to not accepting pain and discomfort was acceptable for them to supporting us as human parents through the process. He treated our dogs with so much love and respect throughout their journey. Since pets can't speak it's so scary to trust their health and wellbeing with a stranger. If any of you can attest to this feeling, know you can trust Dr. Oran. We can never say thank you enough.

Jason Nagim

5 years ago

Wonderful clinic. Friendly and knowledgeable staff. A+ Family Pet !

Vickie Lewin

5 years ago

Exceptionally well-run pet-centered vets who anticipate your pet's needs and don't over-prescribe. They are always responsive and attentive. I called today regarding a problem with our 2 year old German Shepherd and they got us in today at 1:00 p.m.!

Nora Allen

5 years ago

I've been taking my dogs here ever since I moved to this area (more than 20 years ago). They're very caring & take a personal interest in my pets.

M Hyde

5 years ago

I have been a client for 8 to 9 years. My cats have always received excellent care and attention. However, the new telephone response system that I tried to access today is extremely confusing and frustrating. I left my questions, phone number and email address and, hopefully, will receive a response soon. Would have loved to have spoken to a real person!!

Jason Pavalon

5 years ago

I'm going to have to agree with several reviews that I read before posting my own. If you are wanting the best vet, advice and care for your animal THIS IS IT! We just lost one of our pack and my fiance was not taking it very well. Let's …

eileen marcet

6 years ago

I've been a client at Family Pet for over 20 years. And throughout that time, I have received EXCELLENT care from all of the people there. Rae Anne van Pelt is a kind, caring doc who is truly dedicated to giving the best possible care to your fur babies. When I have a question and leave a message, she ALWAYS calls back to answer it. She teaches you how to better care for the "kids". You can tell how much Rae Anne loves her job. She has established a group of highly skilled veterinarians and you can trust them to care about your pets. They have fun while treating your pets. That's what makes Family Pet special. I'll be a client for the next 20 years!

Kaitlyn Carter

6 years ago

I loved this vet office! They were prompt, professional, and very kind. They even took my cat's stress (she hates the vet) into consideration too. Thanks for taking such good care of Zazzy!

mary hodur

6 years ago

Everyone at Family Pet are like family and treat my dogs like their family. They are the best vets and techs I've ever had the pleasure of meeting!

Patrick Monaghan

6 years ago

We have been clients of Family Pet since Dr. Van Pelt was just starting out on her own. We love her, and we love her staff. In particular, we love Vet Tech Tony. We have a lovable but weird dog who is not a fan of exams, and Tony can get him to relax and get through his exam every single time. He is magic. We recently brought Rally, our cat, in for a regular vet tech appointment. While working with him, Tony noticed a lump on his side. Turned out to be cancerous hemangiopericytoma. A week later, he had successful surgery, and just finished his next to last round of chemo. Because it was caught so early by Tony, Rally's prognosis is actually really great. These types of cancers are locally aggressive, and without keeping our regular appointments and Tony's keen eye, we would have lost our weird little friend. From all of us, thank you Family Pet, Dr. Van Pelt, and especially Tony. You are magic.

Refind Interiors

6 years ago

My dogs and I have been clients of Family Pet for over 23 years! Not only are ALL of the Doctors warm, compassionate, and easy to communicate with, they are all on top of their “game”! They always take the extra step and time to assure me that they have investigated, consulted, and provide the best, state of the art care for my little guys. Just as with human health care, I want the very best for my dogs. And, although, sometimes there is a “price to pay” for that, I always know that my guys are getting the very best care, and that they are worth it! That is why I chose and have stayed with Family Pet for all of these years. In addition to the great Veterinarians of Family Pet, the entire staff is wonderful, skilled, and friendly. The all know how to handle a situation, whether it be routine, or urgent. No joke, they are truly like our second “Family”. I highly recommend Family Pet Animal Hospital!

Lara Poeppelmeier

7 years ago

We have a 1 1/2 year old bull dog mix named Francois. We love taking him to Family Pet animal hospital. He has been going here since he was 8 weeks old and I can't imagine taking him anywhere else. The care here is like no other. Everyone that works here has an absolute love for animals and it shows in their work. We have had a couple of emergencies and they have accommodated us every time. I was even booked for an emergency appointment once (they do cost more) but a regular appointment spot opened up and they called me back to put me in that slot and save me some time and money. Francois has seen many of the doctors at this facility and they have always been very pleasant and informative. You definitely feel like part of the family when you visit. They also have a separate waiting area for cats. So you don't have to wait with kitty along with all of the pups. Another benefit with this location is a small parking lot behind the building and a few days with late night and weekend hours.

Lin Witte

7 years ago

My labrador and i L O V E Family Pet Animal Hospital. Exceptional kindness, care and expertise rescued my labrador from a state of disphoria caused by pain medication he had been prescribed elsewhere---Dr. Annika Hoffman ascertained that …

Scott Clark

7 years ago

Reanne Van Pelt is probably the best vet in Chicago. She proactively managed the care of our old cat who had kidney disease for 9 years before she died at age 18. Our new cat was found to have a heart defect that put his life expectancy at less than five years. He is now approaching his 7th birthday and still runs and plays like a kitten. The staff is friendly, professional and compassionate about treatment of all of the animals in the facility. We also have a few of the other vets take care of our cats on an urgent basis, and we are impressed with all of them. Highly recommend.

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Family Pet Animal Hospital, Illinois, Chicago

1401 W Webster Ave

Business Hours


8 AM - 6 PM


8 AM - 6 PM


8 AM - 6 PM


8 AM - 6 PM


8 AM - 6 PM


8 AM - 2 PM



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