Conscious Pet Service Chicago, Illinois

35 reviews

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Reviews: Conscious Pet Service (Chicago)

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Elizabeth Davis

a year ago

Had a very traumatic experience with hiring Kari and Eddie to watch my dogs while I went on vacation for the first time since the start of the pandemic. My youngest dog has separation anxiety since we got him as a “pandemic puppy” so I was nervous about leaving him for the first time, but Kari led me to believe that he would be in good hands with her and Eddie after I thoroughly explained my concerns to her and thoroughly detailed his schedule/needs. Less than 24 hour after I left for vacation my neighbors started texting me saying that my little guy was really distressed and barking for hours. I confronted Kari and Eddie about it and tried to give them suggestions of how they could sooth him, but instead of coming up with a solution they suggested that my little guy should probably just go to a boarding facility and said they would refund me the money that I had pre-paid ($400). So then I was left scrambling to find a boarding facility that could take my little guy on such short notice (which was very stressful while I was already on my trip out of the country). It was very frustrating because I had hired Kari and Eddie for in-home pet sitting so that I WOULDN’T have to board my dogs. But apparently Eddie is only available to be home with the dogs between the hours of 10pm and 6am, so they were alone and distressed for hours at a time, which was not what we signed up for. Finally I found a place that was able to take my baby, and Kari agreed to drop him off in the evening. Then hours went by and I didn’t hear back from her. Finally by 9pm I asked for an update on if they had dropped of my little guy. Kari finally responded to confirm he had been dropped off and then proceeded to send me a series of long insulting text messages accusing me of terrible things like being an unfit and negligent pet owner, saying that my dog’s distress while under her care was all MY fault, and that my dog deserves to live on a farm instead of with me, etc. She also strongly criticized the boarding facility that I sent him to even though it was HER fault that he had to be sent there on emergency in the first place. It was such a distressing experience, worse than I could have ever imagined when searching for a caretaker to trust with my fur babies. Then Kari proceeded to only refund $70 of the $400 I had paid her, claiming over $300 of fees for only 24 hrs of service. She listed completely bogus charges that were nowhere to be found in the contract that we signed - such as “texting fees” (for texting her about the emergency situation during business hours), “extra long walks” (that we never agreed to), expensive treats and toys that she decided to purchase for the dogs (even though we had already provided ample treats and toys for them), and for “early cancellation” of the contract (even though SHE was the one who initiated breaking the contract and had promised to refund me). All in all I feel absolutely swindled by this business. I experienced them to be a highly unprofessional and untrustworthy business who took my money and gave me nothing but heartache, stress over the safety of my fur babies, and double the expense of pet care between the fees that they erroneously charged and the money that I had to pay for emergency boarding. I should have seen the signs when in the hiring/interview process Kari spent a substantial portion of our time together complaining about her other clients (one of whom is apparently a hoarder) and how much they tip her. I recommend finding a more legitimate business to entrust with your loved ones so that you won’t suffer a similar fate as we did. Edit: Kari continues to point blame at us for my dogs acting distressed under her care, but the reality is that they do not act distressed (hours of barking, peeing/pooping in the house) when they are under my daily care. They are happy, healthy, loving dogs. They were distressed only while under Kari's care, which tells me that there was an issue with the level of care that they were receiving. Decide for yourself whether to trust Kari, but you've been warned.

Reshmina William

2 years ago

We love Kari in this house! She's been walking our beagle mix, Max, for the last two years. Max is an older dog with some health issues, but Kari has been so careful and gentle with him, even giving us updates after walks to help us track his symptoms. From the beginning, she has been professional and courteous, and her love for animals is clear. We'll be sorry to lose her services, as we leave town this summer.

Jan Stratford

2 years ago

Kari is wonderful! She did a great job of taking care of and comforting my furbies while I was out of town. I highly recommend

Victoria Gregory

2 years ago

Kari and Eddie provide cat sitting services in my home and I cannot recommend them highly enough. I have 3 cats, all of them rescues who were adopted at various times over the last decade: one is a social butterfly who demands attention, …

Stacy Friedman

2 years ago

Kari and Eddie are amazing. Kari walked my dog Joy for 5 years. Eddie would fill in on some days and did the overnight stays with my dog when I was out of town. I came to Kari wary of other dog walkers as one had been walking my dog without a leash without my knowledge. Kari was someone I could depend on. No matter how crummy the day, even some of the coldest of the year, she was there for Joy. She was mindful of my dog's quirks and sensitivity. My dog was not good with new dogs, and Kari was aware of that and did not introduce her to other dogs while walking her as per my wishes. I would pay for 20 minute walks, but Kari would some days go over that time. She sent me lots of pictures of Joy on their walks. The only reason I stopped using Conscious Pet Service was due to moving out of Chicago. Kari then spoke to my new dog walker to help her understand more about Joy. I cannot speak highly enough of the kindness, care and service I got from Kari and Eddie.

Kevin Anderson

2 years ago

Conscious Pet Services is fantastic. My wife and I had never had a dog walker before hiring them, but a new job and commute necessitated hiring one. Kari, our regular walker, started by coming by to meet Max and discuss his needs. She is incredibly knowledgeable & experienced with dog care- important for our older dog because of some ongoing health issues. In addition to regular walks, Kari has been great help in taking care of Max - from helping us track his GI health with regular updates to to giving meds when needed to cleaning the occasional mess, she goes above and beyond to keep our dog happy and healthy. Rates are very competitive with other dog walkers I looked at, and either she or Eddie have always been able to make an extra walk work when needed. Hire Conscious Pet Services. You will be happy you did.

Kathleen Buffington

2 years ago

If you want to leave your pet feeling confident he will be cared for in a thoughtful manner then you must work with Kari and Eddie. They are very responsible, considerate and responsive to your pets needs. My little guy is always calm and happy after being in their care, I could not ask for more and highly recommend their services You will not be disappointed.

John Lafferty

2 years ago

Kari provides superb care for dogs and cats. We had her walk our dog regularly and also stay at our house with him and our cat while we were traveling. Kari is communicative, completely reliable, and very loving. We couldn't have asked for anything more of anyone taking care of our pets.

Jennifer Pierz

2 years ago

Kari and Eddie were a very important part of my dogs Nellie and Lucy’s (and mine) lives for about two years before I moved out of state. Kari walked my girls at least two or three times per week with Eddie filling in when needed during that time. I never had to worry about their care with Kari or Eddie. They both communicated any updates or concerns they had about my girls. They are patient and worked to make sure my dogs unique needs were met. They are both completely devoted to the work they do. I could go on at great length about all the things they have done to support me and my dogs. The bottom line is they are amazing and will take care of your pets as if they were their own animals I would recommend Conscious Pet Service to anyone who is looking for caring and devoted care takers of your beloved pets. I am so very grateful that I found Kari and Eddie. We miss them so much!

David Mansen

2 years ago

Kari provided exemplary care for our dog and cat while my wife was being treated for cancer. The unpredictable nature of the disease and treatment meant that we asked Kari to help us on short or no notice and she was always responsive and supportive. Dot and JoJo could not have been happier to see Kari - they always asked us to go away more often so that Kari could come visit!

Richard Foxman

3 years ago

Some years ago I was referred to Kari by a neighbor in Rogers Park and for years she served as an incredibly kind caretaker to our cat, Dodge, named for Dodgeville, Wisconsin where she hailed from. Fortunately, for Dodge and my husband and …

Stacia Whitmore

3 years ago

Kari and Eddie have cared for my cats for many years. They are always great and so caring with them. I trust them completely and am always grateful for their help.


3 years ago

I have three cats. One of my cats is a special needs cat who needs frequent baths due to her GI issues which leaves her soiled quite frequently. Kari took care of my cat Ruby on the many work trips that took me out of town. She also …

mindy shelton

3 years ago

Eddie is fantastic! Having bigger dogs that are bully breeds, we don't trust just anyone to handle them - they are strong and excitable and need somebody capable of understanding their abilities in order to properly handle them. Eddie does …

Megan Altmayer

3 years ago

Kari and Eddie are amazing. They've been walking my dog Fletch for a couple years, and I can't imagine working with anyone else. They are responsible, caring, compassionate, and incredibly responsive. They clearly take amazing care of animals, are experts at what they do, and genuinely care about the health and well-being of my dog. I especially appreciate how much I'm able to trust them as people who come into my apartment and provide care for my dog when I'm not home. I can't speak highly enough about how wonderful they are to work with!

Lena Truncale

3 years ago

Kari has been wonderful with my dog Kahlua. Since Kahlua is a puppy mill survivor, her care & tenderness has definitely helped him to know what love is. It has been a few years now and he still looks forward seeing her. Kari shares good tips--health & training, which goes a long way.

Lee Stribling

3 years ago

Kari and Eddie took care of Booker and Trixie like they were their own. When we moved away from their neighborhood, the thing we missed the most out of everything was Kari and Eddie. They're compassionate, organized and could not be more …

Lee Diamond

3 years ago

Kari is hands down, the best dog walker and pet sitter ever. Her obvious love for animals was apparent from the start and we feel fortunate to have found her. Highly recommended!

Kate Singleton (Kate Juergens)

3 years ago

Eddie is the best! My dog, Grace, is full of quirks and leash reactive. Eddie is the only person I trust to walk her. He knows dogs and loves animals. When Grace sees him she gets SO excited. I know whenever I leave Grace with Eddie for overnight stays she is well exercised and loved. Eddie is trustworthy, kind, flexible and reliable. I feel very lucky to have him in our community to help us care for Grace.

Joyce Hodel

3 years ago

Kari and Eddie have been cat-sitting for me for several years now and they are terrific! I am always able to leave happily when I know they are coming. They are true, responsible pet lovers and are always looking out for the needs and welfare of all the animals entrusted to their care. I trust them completely and they are absolutely reliable. In fact, when weather has been bad, they've checked with me to see if I've made it back or if they will need to make an additional visit! They're just lovely people, too!

Donna Bruno

3 years ago

Kari is reliable and always willing to help, even with my last minute requests.

Christine Fahey

3 years ago

Kari has been helping us care for our pets for over ten years. She walks my fathers dog, Barney, on a regular basis. She has always been reliable, trustworthy, and knowledgeable. Most importantly, Barney loves Kari ( and Eddie too). I …

Christian O.

3 years ago

Kari and Eddy have walked our Zoe for about a year now and we are so thankful to have found them. Zoe was a “complicated” rescue, who did not trust easily and needed some help getting comfortable on her walks, and with other people. It …

Carly Racusen

3 years ago

I recently moved to the city and was in search of a reliable, trustworthy, consciousness, and patient dog walker. I was encouraged to contact Eddie and I am very grateful and blessed that his name was passed along to me. Eddie is incredibly prompt when responding to my texts and continually comes to walk my sweet pup when requested. He follows up after every walk with a picture and update. He is flexible and kind. My pup can be particular and hesitant with people and she loves Eddie! You’re in GREAT hands with him and his company! I would recommend him to any family who loves their pup and wants a reputable and honest dog walker!

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Conscious Pet Service, Illinois, Chicago

Rogers Park

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