Charlie's Bark Park - Belleville Belleville, Illinois

This place is the best! We have such a great experience with daycare and boarding. Staff is always very friendly and willing to answer questions and address any concerns. Feel very fortunate to have found a place that I can board our dog. The facility is also so very clean. Will not go anywhere else for boarding or day care needs.

They take great care of my dog and are always excited to see her as she is always excited to see them.

Excellent staff, always accommodating and treat the dogs like family. Report card w pictures after visit is a nice plus

Great. We love CBP and so do the pups.

They are so awesome. Our dogs are a bit needy and the only place I feel comfortable having them stay while we're on vacation is Charlie's.

Very caring and knowledgeable staff.

Great place & great staff. They really care about your dog. Check out their activities and more on Facebook.

It's a very cool place. Nice people, clean and your pet will love it there!

Decided to try Charlie's new full grooming service for my Teddy Bear puppy. Grooming was great and my puppy was cute AND happy when we picked her up.

Always fantastic to work with! Quick to get in, paid attention to concerns, and exceeded all expectations. They are always kind and friendly and take care of our family as if they were their own. Thank you

Excellent service, reasonably priced and their love of dogs is readily apparent.

Staff are wonderful. Take great care trimming my anxious dogs nails!

I lovd the happy smiling faces and all the tail wags, great care, etc.

Very easy to make an appointment and very friendly staff! Took my rescue dog here to get his nails trimmed today and I was nervous that it would be a traumatic experience for him. Staff member Molli was so sweet and helped calm my nerves. My dog came out happy with perfectly smoothed nails and I couldn’t be happier ! Thank you!

They got my appointment in so fast and the groomer was awesome! Especially love how every time I called someone answered my phone call and even a question I asked through Facebook messenger right away. Everything went so smooth we will be switching over and using as our main groomer.

Our dogs stayed for 25 days while we were in Europe. The dogs were happy and healthy when we got home. 4.5 stars.

My two huskies have been going to Charlie's for almost 2 years now. This is the best place, the staff is so caring and my dogs love being there. Chad and the staff communicate so well with us and are accommodating of any extra needs our dogs have. We have boarded our dogs there as well and they do so great since they are familiar with being there for daycare. I would never take my dogs anywhere else, and I would recommend them to anyone.

My dog Ruger and I love Charlie's Bark Park! He can't wait to get to day care in the mornings to play, and sleeps so well after visiting. I was nervous about boarding, but the staff are amazing, and make sure you feel comfortable. I love that there are so many extras I can add to make his stay with them great! I would recommend Charlie's to anyone!

This is the best dog boarding place I have ever sent my dog! It is seriously worth the money. I walked in for an unscheduled tour the day before I dropped off my dog and the owner was so willing to chat and show me around. The place smells nice and their operation is so well organized. They write directions for feeding/toys/medication outside of their kennel so you know they are being fed just like they would at home. The owner gives the dogs plenty of time to adjust before the dog gets thrown into the daycare crowd. I was so impressed with his tour and the way I saw the dogs playing in the daycare, I was sold! I picked up my dog and he looked so healthy (if he does not have a good time he is usually full of dandruff). I was not worried about my dog at all during our weekend away. I am excited to have a place I trust in Madison to take care of my dog during the weekends we cannot. Thank you Charlie's Bark Park!

Great facility. We brought our lab/Pitbull to Charlie’s Bark Park for an evaluation for daycare/group play. Our 1 year old dog lived most of his life in a few different shelters in a few different states. He is s good dog but has a lot of energy to burn. If he passed he would spend days it half days expending his energy. Even though I work at home I can’t give our pup all the energy burn he deserves. Unfortunately he did not pass but Chad told me he didn’t flunk either. He needs us to work on socializing him with dogs. Our dog has hope. Why am I giving 5 stars? Because Chad did not accept our dog just to make money. On the contrary dog he was honest. He believes our dog can “get there” but isn’t there yet. So honesty! Chad carefully evaluates the dogs to make sure every dog has a good and safe experience. I hope we get there and can have our dog at Charlie’s Bark Park soon

My dog Cooper is always so excited when I tell him we are going to Charlie's Bark Park. Both Cooper and I love the staff and the facilities. Chad, Heidi, and staff consistently go above and beyond to ensure that Cooper and the other dogs are happy and well cared for. Thank you Charlie's Bark Park for providing the excellent facilities and excellent care that keep Cooper and I coming back to you.

You can tell the staff genuinely like dogs. I always feel like I'm dropping him with family and he loves to go there. He starts getting excited 10 miles away!

I have taken my dog Jax here ever since he was a small puppy. Jax is an extremely energetic, strong willed dog who can be difficult to handle. From day one, Chad and his team took a detailed interest in helping me train Jax and provide excellent care for him. Jax LOVES coming to Charlie's Bark Park and its the only place I trust with him. I've tried other places that are closer to me (for the short period that the Belleville location did not do boarding), but have not had good experiences so I was thrilled when Charlie's Bark Park did boarding again and gladly drive the extra distance. Thank you to Chad, his wife Heidi, and the whole Bark Park team for always taking good care of Jax.

Best doggy daycare. They take care of both of our pooches, the last two times I brought Jack, our Mastodon, he was very very happy about going in, so much that he almost dragged me into the building. They're attentive, courteous, and super understanding.

They do a wonderful job with our dog.

I love this place so does my dog!

Facility is decent, no complaints there. The staff is mostly friendly. The owner, Chad, is rude and inept. Every encounter I've ever had with this place has been poor- from him not knowing how to answer his own phone system, to failing to perform the requested bath and nail trim during boarding multiple times in a row, calling my wife and not me (I'm the only person to have ever dropped off or picked up), failing to respond to emails, the list really goes on and on. I wrote an email providing feedback about how the employees could better communicate pricing changes to customers and he refused to email back, instead calling first my wife (why?) and then calling my cell phone when I requested to schedule a time or a response by email. Once on the phone, he did a lot of talking at me and it was difficult to get a word in- it seems he only was persistent to get on the phone not to make things right, but to get defensive and try to "put me in my place" or something. His behavior was completely unacceptable, a waste of my time, and incredibly unprofessional. We will not be visiting this place again and instead will drive 20 minutes out of the way to Old Stone in Oregon (which has better prices and a better owner). I thought maybe I had a bad one-off experience, but reading these reviews, it seems to be a reoccurring pattern with Chad and this kennel. I encourage you to spend your dollars elsewhere.

We wouldn't bring Paisley to any other facility. We love both the Belleville and Monroe facilities. We are so happy to have the Belleville facility open againfor boarding.

Knowledgeable caring staff that love there job. Great place for pups of all sizes!!

Great service, friendly staff. Ashley always does a great job grooming my dog.