Petco Virginia Beach, Hawaii

203 reviews

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Reviews: Petco (Virginia Beach)

All reviews (203)

Yelp (24)

Google (179)

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Matt Fernandez

2 years ago

Their Grooming department never goes according to their schedule, they often close at 5pm or sometimes way before 5pm while their hours of Operations is at 6pm. I have called customer service and they said they SHOULD NOT be closing early. I think using the "short staffed" or "covid" as an excuse to laziness is very unprofessional. Staff shouldnt pick or choose what time they want to leave which is against their policy. Anyways, Im just warning you guys, for the people that work til 5pm, youll have to wait on your day off.

Susie Bolyard

2 years ago

Everything we ever need for our pets can be found here, staff always friendly and helpful.

Beach Life

2 years ago

The price of wild bird seed is INSANE HERE, let along most their prices?? Drive next door to Walmart and got the same bag of brid feed for only $9.99 compared to 19.99 at this place.

Cynthia Weldon

2 years ago

AWESOME Customer service, if the item isn't in stock they will order it for you ASAP. ????❤

Suzi K

2 years ago

Very small store but the staff is great.

christina drumm-boyd

2 years ago

If I could give negative stars for the grooming I would! It is a shame because we really like the groomer, Corey very much, but unfortunately I booked an appointment 2 months ago, I arrived at the scheduled time and a very rude female groomer stated that Corey would not arrive for 30 minutes and that there was a mix up in the system and went on to say they never should have booked Corey for 12:30! I said well I’m here now and I have to get back to work. She then asked if I had the rabies form, I stated no and if I needed that they should have told me since I booked the appointment 2 months ago! I asked if could leave my dog and run home to get the record? The rude groomer said you can’t leave your dog here you will have to come back. I told her to forget the appointment and left! I definitely won’t be returning! Bad communication and rude employees Petco!

LYSOL

2 years ago

It's a better than average pet store. It ushally will have what your looking for. If your going to look at pets they never have dogs or cats. They sometimes have ferrets. Almost all the time they have fish, mice and hamster. They will sometimes have lizards and snakes.

joshua halder

2 years ago

I wish there were more pets. Nice store

Springfield 0612

2 years ago

Its a large pet store chain. What more is there to say. I got an online order for pickup it was fine.

Annette Barker

2 years ago

Online said they had the certain food we needed, but when we went to store it was not there

Deidra Nicole Wright

2 years ago

Jordan is my groomer! She takes such good care of my babies! We have been with Jordan almost 7 years we followed her to Petco and we have been happy every since. The manager Brok and his team become part of your family! They are so awesome with our babies, always treating them with the utmost respect. I trust them with my babies! I will be moving to North Carolina and I will plan and schedule my trips up to get my babies groomed here, its worth it to me knowing that they are safe, well cared for and immaculately groomed to perfection! Please tip our groomers and show appreciation for their amazing work! ????????

Ellis Brooks

2 years ago

Good price on the dog food we purchased.

zetaquest _

2 years ago

Not professional at all. They moved the grooming appointment to another time a couple of days before the appointment to a time that didn’t work for me. What is the point of making an appointment if they will change it last minute and you will have to either take a day off or schedule a new one three weeks away that can also be moved as they please. Find a groomer who is honest and respectful of your time.

Lori Bryant

3 years ago

We bought my daughter's Syrian hamster from here. Very knowledgeable staff and helped us with all that we needed for our new family member.

Lynsie Wasson

3 years ago

The staff is always very friendly and helpful and the items I need are easy to locate in the store. I always end up coming home with something extra I wasn't originally planning to get, but my dog and ferret are happy with the extra goodies when I get home!

Peggy Sandlin

3 years ago

Employees were extremely friendly and helpful.

Daisy Dawn

3 years ago

Never have what Petsmart does.. always regret walking in the door.. rude and lazy employees

Debora Oddo

3 years ago

Stocked nicely, very clean and staff was very helpful.

Christine Whitaker

3 years ago

Sometimes it's hard to find what I'm looking for I must say the staff is very knowledgeable and helpful I will never stop going there

Jack Harper

3 years ago

I am a very good experience for having used their groomers

Joan Nutter

3 years ago

They have anything you would need if you have a pet of any kind. Every helpful staff.

John Quinn

3 years ago

The staff at Petco is very helpful and knowledgeable.

Lisa Knutsen

3 years ago

Staff is wonderful. Selection of items is great.

Paige Krumwiede

3 years ago

Always a pleasure to interact with the employees!

Mark Kover

3 years ago

Best pet store I've found for finding food for pets on special diets. It is small and rather cramped though.

Dwight

3 years ago

Very helpful staff at this location

Mike Arnold

3 years ago

Usually has everything I need.

Renske Braunstein

3 years ago

The store was near where my daughter lives and we needed a gentle leader harness for her dog. The store had a good selection of harnesses, was clean and the cashier was very friendly.

TINA JOHNSON

3 years ago

Horrible job. Cut hair off ears. Cut eyelashes were told do not. Never had to pay $10 for ears to be trimmed like they were. Didn't even recognize my dog.

Phoenix Phuong

3 years ago

The staff at the fish section is nice. However, he didn’t wear a mask and didnt seem interested in practicing social distance. It makes me feel very uncomfortable.

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Petco, Hawaii, Virginia Beach

2133 Upton Dr

Business Hours

Monday

9 AM - 8 PM

Tuesday

9 AM - 8 PM

Wednesday

9 AM - 8 PM

Thursday

9 AM - 8 PM

Friday

9 AM - 8 PM

Saturday

9 AM - 8 PM

Sunday

10 AM - 7 PM

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