Alii Animal Hospital & Resort Honolulu, Hawaii

104 reviews

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Reviews: Alii Animal Hospital & Resort (Honolulu)

All reviews (104)

Yelp (59)

Google (45)

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Jon Fukushima

2 years ago

Safety and customer service are outstanding! They really take great care of my Bishop (doggie)

Mariliz Reilly

2 years ago

I was so pleasantly surprised by their professionalism and their joy in helping me find the best solution at the most least expensive option to get my kitten cared for.

Craig N

2 years ago

Friendly staff reasonable pricing compared 2 other vet's

Sam Kempf

2 years ago

Unbelievably kind, attentive, thorough, and they actually listen to you and take the time to answer all of your questions. So glad to have found them, and to have my 14.5 year old lab in really good hands with his treatment plan. Dr. Rankin was amazing. All of the staff we interacted with was top notch friendly and professional. Truly the gold standard of what an amazing veterinary care experience should be.

Alyssa Bender

2 years ago

This place is overrated. Yes, they offer a wide range of services but we could’ve gotten better pet care done closer to home and for less money. Alii wouldn’t let us into the building for our appointment. We were not allowed to tour the boarding facilities. After a few simple vaccine updates our bill was over $300 AND they expected full boarding payment upfront for our two dogs. Long story short, I wish we hadn’t wasted our time and money here.

Jason St James

2 years ago

Our first experience with Ali’i was a really good one. Their staff was friendly and courteous. And Dr Denzdell was compassionate and professional. And they were able to squeeze us in on the same day. They are open on weekends so you know you’re not going to have to pay any unnecessary boarding fees. Fortunately our Kitty was out the same day. And they did an excellent job. We would definitely recommend this place.

Kayla Whalen (Yoga With Kayla Hawaii)

2 years ago

I have had nothing but great service from all staff of Alii Animal Hospital. They are always friendly, kind & helpful. Alii is the PCP for my senior dog, Pookie. Expensive but cheaper than back home in WA (worth every penny for Pookie though). Grateful to have such a wonderful, talented and trustworthy place I can bring my pup to. Thank you, Alii!

Robert Greer

2 years ago

I was able to get a same day appt. The vet took her time to explain exactly what was going on with my fur-baby.

Sinjin Fukuchi

2 years ago

I dont know if it would be like this elsewhere but we got surgery that our pet absolutely need or it would die. It costed us thousands of dollars for a service that would have been a fraction of the cost from my hometown. Great staff with friendly people but the service is crazy crazy expensive.

Justin Wiseman

3 years ago

Very great service and care for you and your loved pet.

Enlisted

3 years ago

Yesterday I called because my puppy broke out in bumps. They told me I could be seen and when I got there they turned me away and then said they couldn’t fit us in. So I made an appointment. So today it cleared before our scheduled appointment. I emailed them stating it had got better so no need to come in. Today I see a charge in my card for a missed appointment fee. Imagine you telling someone someone then they ignore you and charge you anyways. Claimed they never got the email, how about you look for it instead of being money hungry. Didn’t complain when y’all wasted my gas yesterday right? Do better!!

Claire C

3 years ago

Great vet. A little on the pricey side but excellent service.

Michael Feliciano

3 years ago

Things went great with my Lola's teeth cleaning and extractions, I'm very happy with how things went. I love my little Lola, thank you

itzdylanyo

3 years ago

I loooooove Ali'i Animal Hospital! They allow same day visits where they'll hold your pet for observation for a few hours to see if your problems continue happening, the staff are friendly and courteous, and their medicines don't contain any flavorings, which means that those dogs with severely restricted diets can have the meds!

D M

3 years ago

I called this morning to schedule a wellness check up for my dog. Nothing is wrong with him just wanted to do what is suggested by having him be seen to make sure things are ok. When i called the girl who answered the phone gets my info then tells me...i need to check on something I'll call you right back. Other than checking on when the next available appointment is I'm not sure what she had to check on. I waited for 3 hours and no call back. Poor service this time.

William Harrison

3 years ago

With a friendly and professional staff, Alii lives up to its name. Our French Bulldog loves it!!

Akio Vierheller

3 years ago

I was satisfied with the care and compassion that Alii Animal Hospital & Resorts had for my Dog. They really worked with us on the end bill of 200$.They gave us multiple options as far as the level of care they could provide against the cost for treatment. My dog had to have his toe amputated so there was a high level of concern.

Roston Ogata

3 years ago

They treat my dog like family. Highly recommend them.

John Hunter

3 years ago

Great vets and staff. Very caring.

Brad Ching

3 years ago

Amazing experience! Dr. Cook was able to see our dog for a weekend urgent visit and treated her with compassion and expertise. We felt extremely lucky to come across such a great vet with awesome bedside manner and will be returning for our routine visits as well. Overall excellent care in a very modern and clean facility.

Jeff Hendryx

3 years ago

I take my two boys (goldens) there twice a week, they love to play with the other dogs. The staff is super friendly, fun and take such good care of all the guests. The place is always really clean. I also get them groomed there and Manny is wonderful with washing and trimming my nervous boys.

Tracy Ann Gregory

3 years ago

Best experience we have had with Ali Animal Hospital! Love taking my Bully and Doodle here! Would highly recommend. Staff is friendly and very accommodating with questions, and Dr Cook is amazing, knows what she is doing! I trust this team with my fur babies!

Steven Giannone

3 years ago

Ali Animal Hospital & Resort is by far the most professional, kind, loving facility we have ever had the pleasure of working with. We had plans to travel back to the mainland and made arrangements for our dog to stay with Ali Resort. Like any good establishment, the resort had to preform some basic things for our dog, ie check medical records, preform a behavioral assessment, ect. The good doctor was VERY patient with me because I am clueless when it comes to our dogs records (my wife handles all medical records for our house). Long story short, our plans got shifted, Ali Animal Hospital & Resort fully reimbursed us (we were still in the appropriate amount of time) no questions asked. Today, I check the mail, and they sent us a hand written “Thank You” card signed by the staff. I was already sold on their level of quality, care, and friendliness but the card sent me over the top. As a non-native haole to this beautiful island, I can’t thank you and your staff enough. We are excited to use your services in the near future. We know our dog will be taken well care of. Please stay safe and healthy during these rough times.

Shay Okamura

3 years ago

I take my baby boy here 5 days a week for day care they are awesome! They take care of my boy and makes sure he has lots of fun. And even notice when he’s not feeling well, they give him extra attention and private playtime away from the other pups! Matt and the staff are the best! I also found out they make biscuit among there other spa products. Kenobi loves it... so much that “leave it” is a forgotten command. Lol

robert garcia

3 years ago

Great service and super friendly staff

Nancy Gouveia

3 years ago

Very pleasant staff, Dr. Cook and Matt are professional. Both Dr. Cook and Matt are sensitive to the pets’ and to their families’ needs. The hospital/resort has updated technology, wonderful grooming station, updated boarding (with security system) and daycare facility, Everything is stationed in one area. The hospital/resort has a clean environment and it certainly is awesome with pets.

Kimberly Medina

3 years ago

This place is amazing! They genuinely care for your pets and will answer all questions you have with so much patience! I’m a new dog mom so I have a TON of questions whenever I go there. Fyi for you puppy owners, they offer a puppy payment plan for around $80/month for a year which covers exams, neuter/spay, and microchipping I believe. I just think it makes sense because of how costly vet bills can get so thank you Ali’i Animal Hospital for that (: 10/10 would recommend for anyone looking for a vet in town!

Kim Gomes

3 years ago

My first experience at taking my two pups at Alii Animal Hospital was for doggie daycare. Dr. Cook and the rest of the staff provided such great service that I decided to sign up for their VIP wellness plan. I was surprised that one of my pups was not afraid in going to the vet as Dr. Cook and her staff really makes my dog feel comfortable. And since my regular groomer is closed because of Covid 19 situation, I decided to try their grooming service. I'm so glad I could find a place that provides all these services in taking such good care of my pets. Thank you for your services.

Keane Santos

3 years ago

Joanna, Matt and their team are fantastic at what they do. Cost wise you can expect a premium on some things but this place is probably every animal owners dream. 24 hour hostpial, friendly staff, top notch equipment, thoughtful lodging and even a decent line of products. I also utilize their daycare service. Our pup always comes home happy and tired from a full day of playing, he never smells and they send pics and updates throughout the day. Great place to checkout and build a relationship

Kary Davy

3 years ago

Great professional service. Their shampoos & conditioners are amazing!! My fur babies are not only clean, but soft and smell wonderful too. All natural dog treats were winners with my dogs. I only want to give them the best and Alii’s is the best!! Thank you!! So lucky to have a great place for pets in Hawaii!!

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Alii Animal Hospital & Resort, Hawaii, Honolulu

942 Kawaiahao St

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