Castro F Boyd, DVM - Hilo Veterinary Clinic Hilo, Hawaii

I'm not a current client of this clinic. This morning I made an emergency call because my 2-month old puppy is having bloody diarrhea. Unfortunately they aren't accepting new client now. But the receptionist was very helpful. She found Dr. Kyle Frazier to talk to me over the phone who suggested me to bring my baby to a clinic which can keep him hospitalized. Just a conversation over the phone, it really helps me to make the decision where to bring him to get the proper treatment. I can feel they are very professional and sympathetic. Highly recommended. Again, thank YOU very much, Dr. Frazier!!!

We did an emergency call to visit the clinic of Dr. Castro. Dr. Kyle Frazier & Dr. Adrian Frazier and their receptionist met us at the office @ 10:45 PM. Our 18 year old Bud-d had a bad seizure earlier, it was decided to let him go in peace. We want to thank the Dr. Fraziers and staff for their professionalism and compassion. We highly recommend and will keep referring people to this clinic.

They take great care of my fur babies; and I love the comforting environment.

Awesome staff in helping us with our senior dog.

Professional and personable great place for veterinarian services

I had an appointment yesterday at1:45. I showed up at 1:30. I was checked in then waited till 2:30pm since I had another place to be at I left no one ever came back and checked me in while other customers were coming and going. Probably a day they were understaffed but someone could’ve told me that. Not impressed with customer service.

Best Bet in the world!!!

I tried to make an appointment and told them that my cat was gravely ill. I was told, "sorry, not taking new clients" without offering any alternatives. Where was your compassion?

Dr Castro has been our vet for our dogs for years and is super knowledgeable. The new clinic is awesome. He deserves 5 stars all day.

Haven't been there, but they say they aren't taking new clients, so they aren't an option.

Known them for years. Awesome team and Dr. Boyd is really good with our animals.

Dr. Boyd Castro and His Wife Ann are the Best. We Laugh at the Great Times with my Dogs and they both Cry with me when my dogs have health Issues or I lose one. I had 34 and are now down to 14. I lost the others through out last year, almost 1 a month. Doc and His Wife Ann cried with me every single time. Words cannot express how thankful I am to have them in my Life. Mahalo Boyd and Ann

Very friendly staff but will be closing shortly and will not be accepting any new clients.

We have sought veterinary care from numerous providers nationwide throughout my military career spanning over 30 years. Dr. Castro and his wife Anne have provided the best care for our dogs, hands down. Any rating of one star, merely because "they're not accepting new clients," is utterly preposterous.