Animal House Augusta, Georgia

Thanks for the great care????

My dog was accepted for temperament test on Thursday prior to boarding for the weekend . This was our first time at this establishment, of which I believed would be great for our pet. Information was not clearly relayed regarding preparation of food/ feeding. I was initially informed of a $2 discount with bringing food when boarding. It was not relayed that food must be individually bagged for each day boarded. I spoke with the staff regarding not receiving clear information. Full boarding was charged without discount. Due to this being our first time at the establishment with this occurrence, I believed the staff was unclear with requirements for food distribution resulting in higher fees then told day before.

Animal house takes such great care of my pup! He always leaves happy ????

Great place that our dogs run into to see the friendly staff.

Animal House was not prepared or equipped to handle proper care of our dog. We have a GSP that is high energy and loves all people and other animals. He went for his “temperament test” and we were told he passed and was able to board there but were told he did jump over the fence into another section with smaller dogs. Granted, we have a smaller dog that he adores! I was told if he did this again 3 times he wouldn’t be allowed to come back. I asked them more then once if they had set plans if he were to do this when we were out of town and unable to come get him. They said of course...we can separate him. Needless to say I receive a call stating he jumped over the fence into another zone again and that he was put in a kennel alone. I totally understand wanting to protect the other dogs but why are your facilities not equipped for dogs that can jump? Also, might I add they wouldn’t allow me to tour the facility and I have come to learn there is no outside play zone...only for bathroom purposes. Make the fencing taller or separate the rooms between the different dog areas. I was told they feared for him injuring himself because he was chewing on wood after he was separated. Why are you boarding him where wood is present to begin with? He’s not an anxious dog and loves to play with other animals and people yet I was told the only time he would jump over was when an employee entered the zone. Our GSP is super smart so it makes me wonder. Would not recommend this facility if you don’t want to worry about your animal whilst out of town. We had a friend go pick up our dog so that we knew he was safe and boarded him elsewhere. Thankfully they had an opening.

After first stay our dog got sick, and we missed vacation due to not being able to board her. Vet Bill's and meds. We paid for our dog to get sick ????

Zeke loves it here and and the staff is great!!

We left our dog here for a week while on vacation. When we came back he seems to have kennel cough IMO and has lost weight, I weighed him. This place will also not answer the phone nor return calls left on VM which is absolutely ridiculous. Would not recommend and would NEVER leave my dog here again.

Love this daycare and grooming was amazing on my husky.i love the fact when both of my babies come home from daycare they are drained and tired

My dog came to Animal House three times. We were told after the first visit that she could have another try. After our third visit no one said that anything was wrong at all. I showed up today and was informed that she was not allowed to attend dog daycare and couldn’t come back. It would have been helpful to know this in advance, since I planned on being able to board her today while our house is being moved. Very poor communication from Animal House on this.

Our first visit was for a quick nail trim, they were fast and friendly! We'll be back!

I used to work here, and at the time the employees were treated horribly. With the new current management, some of the employees I have talked to say that they are being treated better. While the animals have been loved and cared for under both the old and new management, I love knowing that now the animals AND employees are being taken care of. I highly recommend this place because you will be supporting an establishment that cares for both the clients and the workers. I've never had an issue with my dog boarding here. There is a boarding and grooming shop literally right on my street about a minute away, but I drive 30 mins to get to Animal House bc it's worth it.

This was my pet's first time at the groomers. The folks there were great with her and did a great job.

Very informative and attentive to my dog being dropped off for the 1st time. Friendly staff.

Our dog loves this daycare, she is always so excited when we drop her off. We also use Animal House for boarding and grooming and we have always had a great experience.

I love this doggie day care. I can go any time and drop my two young boy dogs off and leave them for s few hours while I do some shopping. They hate to be kenneled up so this is better.

Always takes good care of our dogs Ruby and Sugar!

They did a super job on my grand-puppy Tucker. :)

All three of our dogs enjoy their playdates at Animal House and we appreciate their grooming services as well!

My granddog loves this place. They are staffed 24/7. Great staff.

I have used Animal House for day care and boarding for eight years. My dog loves AH and the staff loves him.

I asked them not to separate my dogs and they did anyway! One dog came home from the trial day depressed. We had booked to go out of town and for them to stay for the weekend. She did NOT want to go back but was too late to change kennels. She came home severely depressed after the weekend. There is no outside run, just a minimal potty spot. My dogs have done amazing and love a different daycare so we won’t make this mistake again.

Twice I booked an appointment and once I got there (after rearranging my morning) they told me that their scheduler did not write my dog on the calendar and they could not groom him. They weren’t apologetic at all. The first time it …

Best place to take your dog for over nights

We have been using their dog grooming services for years. They always do a great job with fair prices

The staff is always friendly and demonstrates that they have taken a personal and vested interest in my dog. They know him by name, they can tell me some of his personality traits, they tell me about how he has spent his day and which other animals he's been playing with. My dog is a smaller medium size dog (about 32lbs), but they put him in with the "big dogs" because Archie prefers to play with them. WHICH IS SO TRUE! He always seeks out the German Shepherds at the dog park. It means SO much that they take the time to get to know him. This morning, my dog was VERY excited to be at The Animal House and caught me off guard. He pulled out of my grasp and took off down the hall towards the pen area. He just sat himself down in front of the gate with tail WAGGING AWAY. I heard the staff in the back immediately say, "Archie! Hey, Sweet boy!" You can definitely tell the staff are "animal people" and I love that they love my pet! Thanks for the great job ya'll do!

Very attentive, friendly staff who cares for your pet. Plenty of staff members present throughout the day. Affordable, clean facility. Speak to the Manager and you will feel her love and caring for your pet(family member).

The only puppies didn't like it they weren't used all the running around and confusion!

Both of my dogs contracted kennel-cough despite having the appropriate vaccinations and current flu shots. After $5,000 of veterinary care and a 6 week quarantine, I was told that my dogs were aggressive, and they could not return for …

Any time I have inquired about a dog and how he/she did that day, they never have a real answer for me. It’s usually a one word answer; either he/she did “fine” or they did “great.” The staff is never able to give me a detailed description …