VCA Buckhead Animal Hospital Atlanta, Georgia

Always friendly and professional, they seem to care for both humans and animals

Took our cat here who had neurological issues and they did not help at all saying our cat was fine. Took our cat back again and tried to charge us for tests that had nothing to do with the situation. We are young and think that's possibly the reason why they think they could try to up charge us. Sad. Took our cat to vet in Inman park and they were amazing! They took time giving us options and medication, and it worked!! If you're looking through reviews this is your sign not to choose this place.

Great staff. We love Dr. Willey!!!

I would highly suggest to anyone who thinks about doing anything other than regular check ins here to ask other places for prices. I've been bringing my pups here for few years. VCA is on the expensive side which I was fine with but I draw the line at the attitude and blatant rip off. Scheduled dental cleanings few months ago and asked for a general estimate. I was told about $500. Consistent with what I paid in the past at other places. Came in for a check in before the dental appointment. Long story short without too many details, the technician stated that my appointment will be $600 after they applied a discount. Otherwise, it's about 1.3k. After a shock, I asked if that's for today and the dental, the answer was no, dental will be another $700-900 (over 1.3k with the "deal" or over 2.6k without). That's just for one dog. I scheduled for multiple. The tech was visibly agitated with my pricing questions. When I asked for a break down, my request was met with eye rolls and annoyed posture and voice. Obviously, I canceled. I don't appreciate the attempt of ripping me off and being rudely talked down to. I called a different vet and asked for a breakdown. No surprise, $500+, plus regular blood panel less that $200. Shall I say more?

Was desperate to get my kitten into the vet and within 12 hours of me calling for an appointment we were headed (as a new client) to VCA Buckhead. The vet was on time to the appointment (meaning we didn't have to sit in the waiting room for forever), they were gentle with my kitten and helped quickly address the problem with clear direction for me when we returned home. Even gave us a goodie bag with toys and a bag of kitten food upon departure. My kitten and I are very appreciative!

I would love to address whether or not my dogs first was free or not? However I did notice that there’s obviously a huge turnover and the staff members listed online isn’t the current staff at all. I’m sure it takes a specific member to update the website regularly? I say this because I am very concerned about allowing your team to perform surgery on my pet but no reviews on whom is a great surgeon and nothing online detailing whom the current surgeons are because theirs no bio for them. If there’s some type of listing of the current staff with bio would be nice. Otherwise I’ll have take my pet somewhere else that has what I need to feel comfortable.

We have been taking our Goldendoodle, Rico, to VCA Buckhead since he was 2 months old. Dr. Clifton has been great at keeping track of Rico's needs and she patiently explains everything he needs in detail to us. This is by no means an affordable place, however working with Dr. Clifton gives us comfort that Rico is taken care of! They always check on him the next day too.

Stay far away from this place. I took vacation from work to take my cat in for a simple nail trim on 3/19/21 and the unprofessional staff didn't know how to hold a cat to trim its nails. They told me I needed to sedate my cat the next time I brought her there and I fell for the con job by paying $27 for sedatives to use for future visits. I've had the cat's nails trimmed several times, including at this place three months ago, and never had a problem, but all of a sudden she needs a sedative Also, they charged me the full price of $20 for the trim, but when I got home I realized that most of the front nails had not been touched. In other words, I paid for a service I didn't receive, I believe this is known as FRAUD.

They are absolutely wonderful people there and I feel like they have really perfected the process during COVID.

Very good and professional vetenarians that are super knowledgeable and answer any questions. Staff are always super cheerful and friendly.

Best staff ever!! They not only care about your pet but also the owner. They text and call to check in after visits and are very knowledgeable. I’ll be taking both of my cats there for now on. Highly highly recommend!

Way too many surprise fees. Something that was 65 would have cost be over $500 with all the recommendations they said my pet needed. I said no thank you and that cost me 95.00.

Nothing but great things to say about VCA. Every time my fur baby has an appointment, they text me the day after to check in on her. I’ve never had a vet clinic do that. I can tell Dr. Clifton genuinely cares about my dog and the front desk is always super sweet. They make it super easy in the middle of a pandemic to get the care she needs by allowing us to wait in our cars and pay via a check out link provided toward the end of the appointment. Thanks VCA!

Love the staff here. They are friendly and supportive and treat Minerva with respect and care!

Brought our new puppy here for a wellness exam. They answered all of our questions and even gave a few goodies for the pup. They were very friendly and knowledgeable.

From the bottom of my heart, I want to thank this VCA. For my dog Reese and I, this team defines quality of care. Between their communication and attention to detail, I simply trust them. We've had a hard month of medical complications, and they always make the time to listen to my endless questions and concerns. Thanks for taking care of us.

A little disappointed a hospital can not do some surgery but good I did go to a specialist.

Dr. Anderson and the vet techs are top notch. I am a “helicopter” dog owner and have never felt more at ease than with Dr. Anderson. She is very professional, warm and patient and takes time to explain things thoroughly. The techs are extremely patient and gentle with my dog, who is very timid with strangers. Everyone who works there reflects a medical standard that I wish all fields—human and dog alike —possessed. I also never feel judged when I ask about pricing and treatment alternatives and I never feel rushed out even when I know things are really chaotic for them. I am so sad I am moving out of state but am so glad I chose the Buckhead VCA!

I have been taking our dog to VCA since we first adopted her and have always been very happy with the service and care they give her. They are responsive, honest and love the animals that come into their care.

I love how helpful and caring they are for your furry little friend.

These pet places are scammers. They all claim to want to help but all they want is your money. Don’t come here if your buddy is injured, all they will do is take an x Ray, give your pet pills, send a referral to another expensive place, …

Definitely a great Animal Hospital with great workers ????????

UPDATE: I did hear from Melinda. What a total waste of time. She wanted my 'feedback' to improve. Pretty sure I detailed 'feedback' in this review. And I do understand Covid has turned everything upside down. I spoke with several friends who go to other Vets and they said they folks have it down to a science. . The biggest issue I have is how they cleaned the dogs ears and put in few drops while I was on hold for two minutes after simply asking if they noticed an odor on the dog. That two minutes cost me an extra $200. This type of Vet is not for me. Where to begin. With the tech who approached the car and just opened the back door sending my dog into a frenzy. No knock or here I am - just opened the back door. Or, how about with the tech who returned in about 20 minutes, opened the back door and dropped a totally different dog into the back seat? We could go with the hard sell of additional add on's to jack up the bill. Oh, and $200 for cleaning the dogs ears and putting some drops in it. No thank you. Last visit ever here, after coming for five years.

I have been bringing my dogs to Buckhead Animal Clinic before it was owned by VCA a very long time, over 25 years. I am getting more and more disillusioned with the VCA company as a whole. They overcharge on services but especially on heart worm and flea prevention medications. I am sure they make plenty of money with the vet services they offer and then charge so much for the monthly medications that are so important for our pets continued health, it is a shame.

I was slightly hesitant to visit a vet clinic amidst the pandemic but VCA Buckhead has got their clinic operations working perfectly. There is no waiting after you call and tell them you are in the parking lot. A vet tech comes out to your car and picks up your baby and loobingly transports back and forth for the appointment. What's more, you check out over the phone having never come in contact with anyone inside the clinic. It is wonderful and VCA Buckhead has become my dog's permanent clinic.

Been coming here for 5 yeaes now. Very kind and knowlegable vets

Amazing doctors and services. Love this place. They take such good care of my dog

I adopted a senior dog after her original owner fell ill. The staff knew and loved this poor girl, who, other than vet visits, was severely neglected at home, living mostly in isolation. The staff - vets and techs - were friendly and knowledgeable. Reading the dog's medical history, I found good detail that helped me understand her past. I didn't have the dog for long, she was already very old. I helped her to her finish line. She finally felt love and was tired and ready to go. The staff was happy her final months were bright as compared to her previous years. I felt their compassion. They were very caring.

This used to be a wonderful place. I took my babies here for 14 years and got loving, responsive care and clear communication from their caregivers. On recent visits, however, staff turnover was so high that there was nobody left in the building who knew my dog or me, and the people we saw treated us as mere customers with little interest in building a real relationship. Sad to say that BAH has declined significantly, and that their care and communication no longer match costs that have always been on the high end. This would be a one-star review if not for the years of good care we once got there. We won’t be returning.

The staff at VCA Buckhead is truly amazing! My cat hates going to the vet, like most animals, but the VCA staff is always gentle and caring and make her feel safe. Dr. Brennan is especially wonderful and will patiently answer my many questions with frankness and honesty. I’m so glad to have found a place that I can trust with my baby!