171 reviews
All reviews (171)
Yelp (34)
Google (137)
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dante gamboa
2 years ago
Great employees good selection of products
Lin Chai
2 years ago
Always closed early by a few hours
Clifford Judge
2 years ago
The employees were very helpful,one I assume was a manager went the extra mile. Outstanding lady.l!
Lee H.
2 years ago
Came in and not one person in sight to help, there was me and like 5 other customers who needed help in the fish section. 2 employees were hiding out in the back office area and finally came out after all the customers cleared out. This was around 8:15pm so it wasn’t like it was minutes before closing at 9:00pm. Guess people are lazy and wanna duck out 45 minutes before closing.
Char
2 years ago
Yana helped me so much. This is my favorite Petco location thanks to her remarkable customer service! Five stars!
J
3 years ago
I bought three hermit crabs from here. This place is awesome!
Tom Mutz
3 years ago
Very Helpful Gentleman at the checkout, Food we came for was easy to find. We were also shown a feature within our rewards program that would earn us free food down the road.
Mike
3 years ago
Great customer service from Stacy and Daniel! Daniel was extremely knowledgeable about all of the animals and they both went above and beyond for my family to have an awesome experience! We will definitely be back.
Janet Thomas
3 years ago
The staff was great. There is one staff member who goes beyond the call of duty. She went the extra mile to make sure the vitamins I picked up for my dog were effective. She read the ingredients from four options to make sure I bought the right one for my situation. I hate that I did not get her name! She was great.
Clifford Knapp
3 years ago
Nice clean store and very friendly and helpful staff.
Amberly Main
3 years ago
Well stocked and quick service. They also have a pet tag engraver which is fantastic!
Shirazsid Rajput
3 years ago
The staff are always great and friendly.
Leo
3 years ago
The worse people and services ever in petco stores The dark haired girl with the glasses is always condescending and rude! She can’t answer simple questions without sarcasm and a disgusting, nasty attitude.
Gabriela Jasso
3 years ago
The young lady at the register was so incredibly kind and assisted me with a couple of UGA jerseys for my pups. She helped price match my items. She went above and beyond to help me and I think that alone is a huge reason to write a review for the customer service.
Rolanda Stewart
3 years ago
The dark haired girl with the glasses is always condescending and rude! She can’t answer simple questions without sarcasm and a disgusting, nasty attitude.
Leigh Darby
3 years ago
Easy ordering and pick up.
Deborah
3 years ago
Nice little shopping center. Love the simplicity. Petco and other shops are there. Easy in. Easy out.
Atlanta Guide
3 years ago
Wonderful sales associates. Very knowledgeable and always willing to help.
Marion Wasdin
3 years ago
The store itsself is awesome-but the unruly customer the manager had to call police on was quite disturbing and an embarrassment to her boyfriend-not to mention, made a complete fool of herself. She should be ashamed! If she cannot behave better than that, just please stay home! Creating a public disturbance was really not needed. The staff was quite patient and continued to be friendly. Sure, everyone has a bad day-but no right to ruin everyone elses!
Leigh Marshall
3 years ago
I’ve been coming to this location for months everyone’s always been super nice and respectful and helpful especially I believe a manager he’s a really tall little heavier set white guy absolutely love him. I come in today and wanted to see about grooming my dog and pick up some other items that I needed and noticed no one was in the grooming section so as I proceed to check out I asked the young lady is the grooming people here or are they just hiding as a joke she turns around to me and says did you ask me a question with an attitude I said yes man are the grooming people here or are they just hiding and she was like with a nasty attitude they’re not hiding obviously they’re working. I left my items on the counter and walked out I will no longer go back to this location horrible customer service by the young lady with glasses and short hair.
Simone Davis
3 years ago
We come to this location quite often. Clean and always very helpful.
Shari Zellers
3 years ago
Found what I needed, online stock was accurate for the location I drove to, honored online pricing which is very good and competitive. Friendly service.
Patrick McCullough
3 years ago
Every single thing was perfect!
Bernard Ross
3 years ago
Nice environment, well stock, wheelchair accessible and ample parking. Aquarium fish choices and products are minum.
Bri Datelle
3 years ago
Do not take your dogs here to get groomed. Brought my two dogs in today and had an appointment at 3:00. I came in at 5:30 and they were both still in the crates in the waiting room and no other dogs were there. When i came to pick them up an HOUR later (after someone called me to tell me they were ready to be picked up), there was NO ONE to be found in the store. I had to ask a cashier to help me find someone to get my dogs out of the crates in the grooming area. When the cashier went back to look for someone, he couldn’t find anyone either. Finally a lady walks in from outside the store (who I assume works there?) and asked if I had been helped, which tells me the dogs were unaccompanied for who knows how long. Will not be bringing my pets back here. UPDATE: Due to this experience, both of my goldens are now absolutely PETRIFIED of the groomers and under no circumstances can I bring them to a groomers with crates. This was never a problem before bringing them to this groomer.
Elizabeth Missimer
3 years ago
Easy contact less pickup and rec'd 25% off for using online order + pickup.
John sh
3 years ago
Didnt like the staff behavior tonight, so cold and lazy to answer few questions. Will never come back to this shop again with these 2 ladies here!!!!
feneitz somoina
4 years ago
Staff was so helpful and my kitty cat got maybe hello's. He was so happy.
Francine Lowe
4 years ago
good customer service. they helped me with my request. got my competitor coupon honored and helped me out to my car. i go out of my way to go to this petco on roswell road over any other pet store
Ede Collins
4 years ago
I was pleased with the service. Just wanted to see more of selection of fish..
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Business Hours
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 8 PM
Sunday
10 AM - 7 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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