BluePearl - Atlanta Westside Atlanta, Georgia

Amazing, amazing people. I will use BluePearl for all of my pet emergencies. Thankful for a caring and courteous 24 hour pet hospital in buckhead.

Very rude staff. They didn’t provide concise or clear information once you talk to any member on there team. Someone told me 1-2 hour wait for emergencies then somehow it became 4 hours. No one was helpful and although I waited over 2 hours it seemed like they didn’t mention or even wanted to tell me what was going on. I was referred here by my primary veterinarian and I’m very displeased they would refer animals to this terrible establishment. If your pet has an medical emergency it’s best to travel outside of the Atlanta area to find the best pet care. If you pet was on their death bed they wouldn’t care.

As an individual that truly cares deeply for my furry family member, I could not have asked for more compassionate and thorough care for my pet. The front office staff was very understanding, and the medical staff was exceptional. I would …

Excellent, compassionate, professional, affordable…..describes my experience today when I called and received emergency care for my dying cat. He is 15 years old and had stroke like symptoms from likely a brain tumor. Drea in reception deserves a crown and wings for her regal and angelic service. The vet tech assessed my cat at no additional fees to confirm what the right path of care would be to reassure me that euthanasia was the merciful thing. They provided their special room for just this purpose. They gave us all the time to prepare and have closure needed. The vet was gentle and kind and answered my questions and made me a part of the process as I desired. Thank you all

Intake and doctor's here was a breeze. Super tentative and very informative. Check out was a little rough but over all a great experience!

trying to do well the healthcare is as good as the background check

Refused payment at time of service, why?, because they're either retarded or malicious. Sent notices to pay the bill, can't pay the bill, not available online, no links, references, nor anything. Now trying to send my daughter to collections because THEY REFUSED PAYMENT. I hope their vetinary proficiency is far greater than their ability to run a business. These people are malicious at worst and just plain stupid at best.

Clinton was amazing! He walked me through my Dog’s entire delivery! From the time her water broke all the way until the last pup! 10/10 def recommend, great people and an even better business!

The worse vet I have ever had to deal with they say it's open 24 hours but had me and my dog wait an hour in the room in an emergency

Service was good once my pet was seen and technician did a good job explaining medication my pet would need to take. …

We have nothing but praise for everyone at Bluepearl Pet Hospital Westside Atlanta, Ga. We brought our sweet dog CoCo to the emergency hospital on 10/25/21and they did an emergency Splenectomy and they saved his life. The Doctor explained …

Not sure what kind of animal hospital this is, but my mother brought our cat Maxwell there yesterday. His back left hind leg was already messed up. Sometimes he would limp when he walks, sometimes he wouldn’t. When my mother brought him back home, he was extremely skittish and now he limps every time he walks. It’s much worse than it was before. My mother explained to them that he’s geriatric, but it seems as though they handled him very roughly. The doctor’s name was Jessica Johnson, although I’m not sure if it was that person specifically that caused his leg to be messed up even more. He doesn’t even walk anymore. He’ll take maybe two steps and then he’ll sit down.

I had a devastating emergency that Blue Pearl handled with extreme care, professionalism, and humanity. My sweet (otherwise healthy) pup became very sick very quickly and I had to take him to Blue Pearl. Though my dog’s condition was terminal and the shock of the loss has been very traumatic for me, I have nothing but positive things to say about Blue Pearl. Literally every single staff member we interacted with was so kind and sympathetic. The vets were extremely patient with me as I needed information repeated multiple times in order to process and make quick decisions. They were very communicative, clear, and honest. Initially, I paid a dollar amount based on the estimate I was given for what they anticipated my dog’s needs would be. A few days later, I was surprised to see that nearly half the amount I had paid was returned to my account. I was in no way expecting a refund of any kind yet without me asking, they refunded every cent of the services and medications that weren’t administered. I would definitely recommend Blue Pearl to anyone needing emergent vet services.

My dog received excellent care at both BluePearl Sandy Springs and BluePearl Westside. Dr. Evans and colleagues always put the interest of our dog first. They also showed great tact and consideration when it was necessary to put him to sleep.

I can not express how grateful I am to the staff of BP Westside. The care and compassion during a very difficult time was above and beyond. I wish I could bring my dogs to them for all their health needs and not just an emergency because if I could I would never go anywhere else. Thank you Dr Molina and staff. We were truly blessed to have you by our side during the loss of our beloved Nubby. Thank you a million times over for being such wonderful, caring people.

I was referred to Blue Pearl (BP) by my cat's primary vet because of a suddenly appearing serious eye condition. Dr Monk is a board certified ophthalmologist. Noel was seen promptly and diagnosed. The "Gold Standard" treatment was removal …

FIRST OF ALL I WOULD TO THANK ALL THE STAFF FOR BEING SO WELCOMING, FRIENDLY, and MOST IMPORTANTLY TAKING CARE OF MY LITTLE BABY GIZMO!!!! If you have a situation and your animal baby/friend gets hurt, take them to BLUE PEARL MIDTOWN!!!!! Secondly I’d like to give kudos to DOCTOR SMITH FOR TAKING SUCH GENTLE AND LOVING CARE OF GIZMO… LASTLY ID LIKE TO THANK CLINTON FOR BEING A ROCKSTAR AND MAKING ME FEEL BETTER AND MADE MY TEARS GO AWAY!!!! THANK YOU BLUE PEARL FAMILY AND STAFF!!!!

We came in early this morning with our goldendoodle who was vomiting for the second night in a row. Regardless of hearing we may need to wait for over an hour while the doctor was in surgery (totally understandable, being that it’s an emergency veterinarian and our pup was not in a dire situation), we were served and communicated to really quickly and transparently - someone came out to speak to us to update us on the status of when he’d be seen, asked for symptoms, explained process, etc. They took him back after about 30 minutes or so and continued transparent, compassionate communication and care to us and for him. So thankful for Dr. Kelsey Smith and her team for caring for our little guy! We came home relieved and informed, which is exactly what you can hope for as a result of an ER vet visit. We will be back (well, only when we need, of course.)

Excellent customer service. Upfront about costs. Kind, caring, took wonderful care of my dog

It's never exactly a fun experience to take your pet to a 24 hour vet, but they do good work. The only issue it's you can't leave to walk around while waiting, since the parking lot is pretty aggressive with the boot.

Having to say goodbye to our beloved "M" was challenging enough for our family, but the team at Blue Pearl were exceptional in their response to our questions and needs. Thanks so much.

Super friendly staff helped when my dog ate a pair of sweat pants. They were caring and very helpful.

COMPASSION! I don’t even know where to start, but I will start by saying that I never take the time to write a review. Unfortunately I had to put a dog down on a Friday and return the next Friday to find out that my other dog had passed away on his own. The entire staff there was immaculate, they were the most compassionate and sweet people that I have ever encountered. They know your dog by name and expressed condolences the entire time. They even sent a condolence card out to us in the mail. I just have no words for the experience that I had there but everything was amazing although the circumstances were not. Thank you to everyone working there, your hard work does not go unnoticed and you are appreciated!

I called in because my almost 15 year old schnauzer was yelping as of hw were in pain, wobbling/zig zagging when he walked, breathing heavily, and displaying odd behavior. I was told the wait was about 2 hours. I drove there and arrived at …

Horrendous customer service. Avoid at all costs. If ur dog is dying, and ur ok with a 20 minute wait turning into 5 hours, go for it. Otherwise, almost anywhere else is better.

Don’t do it. They hire new vets out of college and their prices are profit mongering

Unprofessional! Employees live chatting while on the job.

Everyone we encountered was kind and professional and showed our cat compassion. Marquette was wonderful - such a friendly face in a time of high stress. He clearly loves what he does. Dr. Camp was very thorough in explaining our cat’s injury and care plan, and gave us an idea of what to expect cost-wise when we simply asked. She is incredibly knowledgeable. I appreciated the precautions the hospital is currently taking for COVID, being that it’s a medical facility. We were kept updated via phone and felt confident that our pet was safe in their care while we waited. Thank you ALL for giving our boy the best care.

Terrible service! I called to ask the procedure of getting my puppy seen, the front desk put me on a 15 minute hold to speak to the Doctor. After speaking with the Doctor, they advised us to go there and it would be a 90 min wait, after I …

I wish their sense of urgency and competence matched their high fees. It was just a bad experience all around. The technicians were pretty lax for this to be an emergency veterinarian clinic. Once my dog was finally seen by the …