194 reviews
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Daniel Gilliam
2 years ago
When we brought our cat into the hospital in late 2019, hanging on to her life by a thread in the car ride there, (anemia caused by ulcers, which in turn were exacerbated by renal lymphoma that was discovered) the staff at the UGA Vet Hospital were incredibly quick to begin working through our cat's health crisis. They made us feel like she was in very capable hands. She spent 2-nights at the Vet Hospital, in which she received multiple transfusions, and was also hooked up to chemotherapy. When we got our cat back, she was doing much better, and continued to improve. What was first a 1-month life survival time estimate has become 2 years of complete remission, and going strong. I owe it all to the staff at this Vet Hospital, they are incredible.
Shannon Bourgeois
2 years ago
Great attentive service and a caring team.
Lee Martin
2 years ago
I've had two dogs, 20+ years apart go through hip replacements here. Quality of service was very, very good both times. The 2nd, less than a week ago, was somehow even better. The level of communication to the client is absolutely superb! Very caring & personable staff makes such trying times so much easier. Competency of the Drs. is of course, market leading. Excellent value per dollars spent!
mariangela rivera
2 years ago
We brought our dog to UGA and Dr. Budsburg for repair of an elbow fracture. Our local ortho told us the leg was unsalvagable and amputation would be the best course of action. UGA gave us hope and reasonable expectations. Our dogs leg was repaired and he is back home with us recovering beautifully. I don’t have words to express my gratitude for the professionalism, dedication, and kindness that UGA has shown us and my beloved pet. Do not hesitate to take your pets to Univeristy of Georgia teaching hospital. The value and expertise is bar none.
Clout _254
2 years ago
So basically my dog was having some type of panic attack and he stopped breathing so we rushed to take him over there and for 2 hours we had no update and when it hit 4 hours we finally did and me and my sister notice how constantly there was people walking in and out the vet getting there service handled and we waited 7 hours to find out my dog was perfectly fine……..and that whole NIGHT the people who brought there pets in all passed away or “had” to be put down and my dog was the only one who made it out of there alive
Chris Rudder
2 years ago
Professional and courteous staff, patient-focused doctors. Everyone here was wonderful, and helped make my Virgil's passing painless
Patti O'Rourke
3 years ago
The staff was always courteous, kind, compassionate toward me and my best friend. He received excellent care throughout multiple hospital and ER visits! I am very grateful to each of you! Love, Cooper and Patti
Amanda Ghessie
3 years ago
I understand that this is a teaching hospital, but the staff is incredibly unprofessional and uncommunicative. I dropped my dog off at 730 am for a bordetella shot and he was not treated or examined until 230 pm. The staff never indicated that my dog would not be seen for hours after his arrival and did not communicate with me during the time he was there. I will not leave my dog in their care ever again.
Cheri Faber
3 years ago
Dr. Mak was great! She helped us through a very scary and sad experience. She treated my family and our Lola with excellent care.
Hina Ugandai
3 years ago
I strongly do not recommend this place. They overcharge you. My animal never recovered from his issue.
Ashley Veronica
3 years ago
Horrible doctors here. They don’t care about your animal just how much money you can bring to the table. They refused to help my dying animal until they received full payment. “In order for me to continue to work on him, you will need to put down a deposit” you messed up his surgery and you’re forcing me to pay you guys to fix the issue you caused. RIDICULOUS!!!
Nedko Hristov
3 years ago
My name is Boo and while I don’t love going to the vet this is one of my favorite places. They always treat me so well, holding and petting me and despite my blindness I’m never afraid. Sometimes I don’t even want to leave knowing I’m in the greatest care of the knowledgeable staff. Miss Jessica is my favorite so I promised her to be a good boy and take my medicine regularly until the next visit. With this level of care I can spend my time focusing on my career caddying and worry less about everything else
Susan Edwards
3 years ago
Our dog was under the care of our vet; however, it was the weekend and they were not available. She has not been eating on and off for about 10 days, and over the weekend she ate nothing for 2 days. We took her here to see if there was something else they could recommend to what we already were doing with our vet. When you take your dog to an Emergency vet you expect they could do testing that would help them diagnose the problem. We were informed that they only thing they could do because this was a Sunday, was bloodwork. No sonograms, no urine tests, nothing else. They wanted us to hospitalize her so they could monitor her and she could be "first in line" for an ultrasound the next morning. They stated if we took her home and brought her back the next morning, she probably would not be able to have the ultrasound done unless we arrived "really early". The cost for this hospitalization and testing $3000 - $4000. Our dog is an 11 year old with hip problems. Why would we spend that much money for hospitalization just to be able to diagnose her the next day? I'm sure the care is good, my MAJOR problem is an Emergency vet not being able to do any testing on a Sunday. Then don't offer Emergency hours on a Sunday. Period.
Lara Dye
3 years ago
I only go here if I have no other option. It is by far the most expensive vet you could choose in the Athens area, and by no means the best. They will run every imaginable test, just so the students have experience in different techniques. They don't know how to deal with scared/aggressive (due to pain) dogs, which should be taught to every student. They are very awkward with euthanasia. They are supposedly good for exotics, but they actually killed my rabbit, and I was still stuck with a $750 bill for basically nothing.
Lisa Loveless
3 years ago
I recently had to use this establishment for a dear pet cat of my family. I appreciate all the help, information, care, professionalism, and everything I am forgetting. Thanks to the whole team for being there for my my son and I. (Including Alley Cat)
mlwillson1959
3 years ago
My yorkie poo was seen this week at UGA Small Animal ER. I cannot say enough good things about the folks that took care of my Nikko! I am truly grateful for all the kindness that was shown and for the education that I received in order to know how to best care for my baby.
Havalyn Foley
3 years ago
I saw Dr. Randolph Green on emergency with a very sick cat. Dr. Green, Kate and the staff got him in right away and I was given reasonable diagnostic options quickly. His condition was explained to me in a manner I could understand and I felt adequately prepared to make decisions. Dr. Green was concise but still incredibly compassionate. I’m thankful I had their support during a difficult time, and I would absolutely seek animal medical care from UGA in the future. Thanks for all you do!
Elizabeth Brown
3 years ago
My dog, Tag, was born with an enlarged heart, with both main arteries completely blocked. I was referred by several vets in my area including the one I’ve gone to for almost 6 years that UGA had the best cardiologist team that was within driving distance from me. His surgery was set for 5/28/21. I called the last week of April to let them know I’ve noticed him really struggling and to see if I they could fit him in for an “emergency situation” the ditzy girl on the phone didn’t know what she was talking about, took her about 5 minutes to find him in the system and when she did she said she’d call me back. My 5 month old baby died 5/1/21. I never got a call back. I wouldn’t wish this on my worst enemy. My advice is call around, even if you have to drive hours to save your baby. These kids don’t care. Period. And because of that I lost my heart dog.
Donna Sammander
3 years ago
If you have a sick pet who needs help, don't go here. We drove for over an hour, at night, during a thunderstorm because our kitten had a fever of 104. He had a diagnosis of infection from our vet and needed subcutaneous fluids. The doctor, however, insisted on running a batter of tests for FIV (he already tested negative) to an overnight hospital stay. When we asked how much that costs, she said "Anywhere from $2-3k... what kind of budget do you have?" Her conversation was focused on our budget and not on our sick kitten. She wasted two hours of time, when he should have been treated, in negotiating treatment. Go to SandySprings Emergency, or anywhere else but UGA Veternary hospital.
Carrie Kalachik
3 years ago
The staff at UGA was amazing and helped us through our difficult time with our dog who three other vets couldn’t figure out what was going on with him. We transported him 4.5 hours from SC to be treated here and received amazing care. All of the staff that worked on his case were professional, thorough, courteous, and did everything in their power to figure out the cause of his issues. We were updated regularly and the staff answered all of my many questions. I never felt rushed when speaking to them and they helped explain everything to us so we could understand exactly what was being done. I’ve called for follow up questions multiple days and have received the same treatment. Based on our experience at the other 24 hour care treatment facilities, pricing was affordable as well. The cost is always expensive for immediate 24 hour care but it was well worth it! Thank you to all of the staff and vets that helped our boy Duke! We look forward to the follow up care with them all! All departments including the receptionist and billing were professional and helpful!
Ashlee Perez-Roces
3 years ago
I am very pleased with my experience with UGA. The students/staff were all very professional. They were extremely knowledgeable, always kept me informed and up to date during my dogs entire stay with them. I really appreciate the care that they provided for my dog.
Hunter Blair
3 years ago
Long story short: We took my cat to the the emergency room after the receptionist informed me that it could take up to a month for my cat to be seen. I'm a student in the middle of midterms and I just wish during one of the many calls I received while communicating with the vet and receptionist, that they could've conveyed the expected wait time (as it took almost 4hrs (6-9:30) and I waited outside the hospital the entire time) and the expected price ($230), instead of informing me of the price before we were about to leave.
TraciLyn Burchett
3 years ago
A course requirement should focus on caring for the distressed humans accompanying the sick/injured animals. The students/staff working overnight ER were quick to deliver a diagnosis and offer services with prices included for the worst case scenario. A consult for a 2nd opinion revealed a much less traumatic prognosis and treatment plan.
Meridith Fitzhenry
3 years ago
We took our guinea pig to UGA ER. in the middle of the night. She was presenting with GI Stasis. UGA wanted to admit her to the hospital at a cost of about 2000.00 and up. I was unable to afford that. I asked for meds to treat her at home to give her ,her best shot. Basically their attitude was if you don’t hospitalize her , you’re on your on. We carried her to another vet after we left there who gave us medicine to help her, and said UGA’s recommendations were ridiculous. Occonee veterinary hospital treated her and gave us tools to do our best to save her at home. UGA was a huge waste of time and money. Don’t take your pet there unless you have unlimited funds . They were uncaring and unprofessional.
Jason Benton
3 years ago
We brought our sweet dog Bran late tonight. We had to say goodbye. Dr. Foster was very kind to us. I'm glad she was there for us.
Chinh Le
3 years ago
They really need to have the payment plans option because not everyone having thousands dollars ready to pay at once.
Caroline Simpkins
3 years ago
We took our dog to UGA Vet Hospital today for an oncology consultation with Dr. Ducker. We were extremely pleased with the whole visit! Dropped her off at 9 am, and she was done around 3:30 pm -- so be prepared to camp out for the day in the parking lot or at a nearby restaurant, coffee shop, etc. It's a busy place, but they seem well organized, and Dr. Ducker was great at communicating with us and updating us on our dog via phone. Loved how they were able to do biopsies, tissue samples, etc. "in house" and immediately tell you the results (unlike other places that have to send off samples to the lab for analysis and report back days later). We were very impressed, and would return again!
Hunter Sweatt
3 years ago
Thank you so much to Dr. Smith and the staff for helping my fur baby!!
Kayla Woodfield
4 years ago
Dr. Fabella saved my puppy's life! Our 2 y/o golden retriever, Sandy, suddenly had cardiac problems and needed an emergency pacemaker implanted. Her cardiology team was wonderful. We were updated continuously throughout her stay and was given every detail needed to make decisions. They have since continued to call to check on us and run more tests. The hospital picks up the phone immediately and answers all 1,000+ of our questions. I cannot thank them enough. Additionally, they are quite a bit less expensive compared to facilities such as Blue Pearl. We came from Atlanta, and it has been more than worth the drive each visit.
Karen Sielke
4 years ago
We brought in our 3 month old Bengal kitten with a cough and congestion. We were given a 600 dollar estimate for x ray's, sedation and treatment. We returned two hours later to no definite answer and request to keep kitten for upwards of …
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