Veterinary Cardiopulmonary Care Center West Palm Beach, Florida

The most unprofessional operation I have been to. Aftet wasting over 3 hrs we found that nothing had been done. Finally after 3 hours I demanded return of my dog untested. I was told it would take 15 minutes to run the test. My dog was in a cage for 3 hours waiting, thats why they tell you it takes time. When you call to get a status they say we will call you. Try calling after 5:30, no answer just a recording we are closed. I need to repeat the most Unprofessional operation. I had another appt for another one of my dogs and I cancelled on the spot.

I had a appointment yesterday for one of my babies, they make me wait in the care because the pandemic, but right after I arrive a nurse meet me outside, I give her all the information, they took Leo in, 2 hours after they call me to pick him up, Doctor Tacy Rupp came out and talked to my, I was very satisfied with all his explanations, Leo have a very bad little heart ????but I am sure we are in good hands, the doctor and his staff care for their patients, I really recommend this place????????

Dr. Rupp and her wonderful staff took excellent care of my dog Luna Mirabile. They gave her the best care possible. Dr. Rupp and her staff is second to none. I highly recommend them if you need a Cardiologist for your pet.

While I have no problem with the care received on our initial visit I was unable to make a follow up appointment after 3 attempts. One by responding to the email I received from them, one after talking to a staff member ( who assured me that someone would get back to me by the end of day) and the last attempt was leaving a detailed phone message. Please if your pet if in need of a canine cardiologist it's pretty serious and a phone call back is common courtesy . Very disappointed that I had to go elsewhere. UPDATE: - Received a call from Alex following up on my concerns. Still not sure what happened but kudos for following up.

They're don't keep appointments around the holidays why bother to set them then? No other vet cardiologists in the area, got no choice but to wait til they're decide to treat my dog.

They are not just highly educated professionals, but dedicated pet advocates and helpful colleagues with a great bedside manner: Last Friday afternoon their doctors left already, but their staff (Policia) reached one of them on her cell phone, and she guided us through a critical situation for a little pooch with a congestive heart failure, with modifying the planned treatment protocol Thanks again! Laszlo Poduszlo DVM Mizner Park Veterinary Clinic

Amazing staff!!! Dr. Machen is amazing.

EXCELLENT CARE - HELPFUL, INFORMATIVE.

My 10 year old Cockapoo has degenerative valve disease and we were referred to the Center by his primary Veterinarian. The staff and the doctor are wonderful with the dog; they communicate well; are anxious to decrease my anxiety, and make sure I am comfortable with his medications. They also stress their availability to answer questions. I wish all people doctors' offices were as considerate as this one!

Dr.Rupp and her staff are so caring and knowledgeable. I was honestly very happy with my visit. Dr.Rupp explained everything about today’s visit very well..You can tell she loves what she does which is very comforting. My dog was seen right away and got everything that he needed. I am so thankful and would highly recommend veterinary cardiopulmonary care center to anyone and everyone! They truly are amazing!

I can't say enough good things about this Vet. I highly recommend this Vet. My dog is in congestive heart failure. I moved from Michigan. Had the appointment set for when I arrived. (Michigan had no cardiac vets.. only in Ann Arbor) They ran tests, spent a lot of time discussing her condition. The Vet ( Maggie Machen had great bedside manner. They call and check up on Candy. The only issue of course would be the cost of tests and meds. Which is the same wherever you go.

Was quoted the following prior to making an appointment at her office:: "As discussed, Maximus's new patient appointment will include: New Patient Exam & Consultation : $140.00 Echocardiogram: $400.00 EKG: $45.00- $140.00 Doppler Blood Pressure: $50.00" However upon departure from the clinic the receptionist requested $909 dollars and shocked when the receptionist requested approximately $300 more than their emailed quotation. Since they were recommended I thought that they had a Heart and were reputable? If you call the office don't ever expect ANY LIVE Person to answer after you push through the recorded options and after leaving countless messages the DOCTOR NEVER CALLED ME BACK ! Not Once!

Dr. Rupp and her team are simply AMAZING!!! As a pet owner, there isn’t anything worse for me when one of my little guys are not feeling well. In a world of rudeness and lack of consideration for other human beings, it is incredibly comforting knowing my dog is treated with such kindness. Even on those occasionally dark trips to Dr. Rupp, her and her team seem to make the visit a little easier. By far, one of the best Veterinarians I have ever come across for medical assistance for my dog.

Great veterinarian who I credit keeping my dog with a serious heart condition alive for many years. We appreciate the care tremendously!

Staff is incredible. Very friendly, professional and trustworthy. My 12 year old lab had an echo done along with a few other diagnostic tests. Thank you so much! Would highly recommend to friends and family.

Dr Rupp has been my Cat Tyler's Cardiac Specialist for over four years. The level of care she and her staff give my baby girl is fantastic. Dr. Rupp and staff treat my cat like a member of my family with love and dignity. I couldn't recommend them enough times.

Hard to find a good veterinary who actually cares. This place is amazing and the service is just outstanding.

It's taken me awhile to be able to write about this, but I feel they (or at least one of the vets) are responsible for my cat's death. I'll describe my experience. …

Dr. Rupp has a great bedside manner and is very expert in her area.

They make you feel secure and comfortable which is super important. You can tell immediately that they love animals and are there to help as much as possible. They don't rush you in and out and they explain everything with great detail.

Dr. Machen and her staff are thorough, and knowledgable. They are very heartwarming.

Dr. Rupp and her staff are amazing! They have been treating my rescue dog, Kenji, for his heart issues that resulted from his previous owner neglecting him and allowing him to get a bad heartworm infestation. When I got him he would faint whenever he got excited. Dr. Rupp got him on the right medications which allowed him to safely go through heartworm treatment. Almost 2 years later, Kenji is doing great to the point where he is now off his heart medications. I cannot thank her enough. He is an aggressive dog, but her staff never complains and treats him with love and kindness which I appreciate so much! I highly recommend her to anyone needing a Veterinary Cardiologist.

Dr. Machen & staff at Veterinary Cardiopulmonary Car Center have been wonderful since I've started taking my dog there a few years ago. They have always been very professional and kept me well informed. My dog was diagnosed with a heart murmur a few years ago. They have monitored her closely and kept her off medication until just recently. Even when my dog was starting to digress they found a way to see her that same day that her symptoms increased and even with Dr. Machen was out of town she stayed in contact with me to help get my dog back on track. Now Hannah is doing great (despite her condition), I can't thank them enough.

Early March 2015, my 13 year-old chihuahua, Mocha, began pacing and panting in the house which is something she didn't normally do. She is older, was on the heavy side, and basically slept a lot and so for her to be walking/standing/pacing …

We took or Honey to Animal House in Pembroke Pines. Very pleased with the level of care and professionalism from the staff and Doctor. Would highly recommend.

My recent experience with Dr. Rupp and her fantastic staff was nothing short of amazing! The care and compassion my little Stella received, not to mention the state of the art technology used to treat Stella went above and beyond my expectations. The entire staff made a tough situation so much easier. They are the best! A very happy customer Sally

Thanking Dr. Maggie Machen and all of the staff at Veterinary Cardiopulmonary Care Center for the excellent care and compassion shown during the treatment of our beloved 7 and 1/2 year old adopted Plott Hound, Hunter. We ultimately lost him due to a complex "perfect storm" of cardiac issues that simply could not be overcome or reversed, but from the very first visit for evaluation, through follow-ups, email and telephone communications, right up to and including the evening he passed peacefully and comfortably on his own at home, Dr. Maggie and her staff provided nothing but the highest standard of care and compassion. We will never forget everything they did to help us cope with Hunter's illness and I would absolutely recommend VCCC to anyone seeking help with the treatment and management of a pet with cardiac issues. They are 100% top notch and professional in my book!

Charles has been a patient of VCCC for over 2 years and thanks to the care and expertise of Dr. Rupp and Dr. Machen his life has remained one of good quality even with a stage 4-5 heart murmur. The staff is kind and courteous. Everyone will take the time to educate you as to how best to care for your 'fur baby's' medical needs to maintain a good life for them for as long as possible. I unhesitatingly recommend VCCC to anyone but don't take it from me--just ask your own veterinarian.

The staff is awesome and very caring. My Jazzy has been under Dr. Machon's care since 3/25/15. So grateful to them.