PetSmart Tampa, Florida

296 reviews

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Reviews: PetSmart (Tampa)

All reviews (296)

Yelp (22)

Google (274)

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Denise S

2 years ago

Staff cares about animals!!! Some weird lady was denied the purchase of a hamster last night due to her history of returning animal(S) in unhealthy conditions. Yes, plural as in multiple animals and multiple times (WHICH SHE DIDN'T DENY!) she then tried to intimidate the staff by being loud and accusing them of being unhelpful and racist (except all staff and the customer were white). She asked them to write their names. The staff was exceptionally respectful to her and just stated the fact that they were uncomfortable selling her any more pets due to her history. Well done guys. They could have just sold her the hamster, made money and not cared about the pets well-being. Instead they did the right thing and the hard thing because they had to deal with this psycho! I told them to call me if she lies about the incident.

Michael J. Devine II

2 years ago

Got GREAT advice from banfield vet Clinic but I've been to those store several times and never sent an actual employee other than at the register... It's so weird.

Maureen Hilderbrand

2 years ago

The Staff at Westchase PetSmart have been extremely helpful. One of our senior cats, Sheena has become a picky eater. She has cancer. So we seem to be changing food selections often. It helps so much, that staff are friendly and give good suggestions. We so appreciate this. Thanks

Lisa Selby-brood

2 years ago

Really struggling with shortages right now on everything. Kind of frustrating to try and Shop there.


2 years ago

Clean store and excellent staff!!

Diana Jokerwins

2 years ago

Christopher needs to get fired. He is unfriendly and I didn’t even request to have him groom my dog! He took it upon himself to do it at the last minute without explaining why. My dog has been noticeably sad/not himself ever since he had an appointment with him. My dog is usually very happy so I’m worried if he abused him. Do NOT let this cold guy take care of your fur baby.

Meagan Mccleese

2 years ago

Amazing service...but needs to match in store with website

Matthew Allen

2 years ago

Getting help was slow, employee was not very knowledgeable

Luz Burgos

2 years ago

Some toys are over priced for real like parrot toys are hard to find but to pay 20 to 40 bucks for a toy that they will destroy is like destroying my money....

inez miller

2 years ago

Great selection and good rewards program


2 years ago

The prices are going up every month. And the service is gone down. You can hardly find a worker in the store. You have to have the cashier call somebody.

Miguelina Gonzalez

2 years ago

Love this place. Has everything I need for my dogs.

Leslie Vorder Bruegge

2 years ago

Low on cat food inventory

Edward Harrold

2 years ago

Awesome. Great pricing and selection

Allison The Office girl 2 Go

2 years ago

The cashier went above and beyond to help me !

Nicole Maldonado

2 years ago

Took my Cat Raven to the Vet, they were extremely nice and Professional! We had no issues for Raven's first Visit, they were Fantastic. I definitely recommend Banfield Animal Hospital ????

Christin Devers

2 years ago

Love this place, they always have everything I need at low prices! Friendly staff , always very helpful!

KEN Arnold

2 years ago

Great selection of fish, supplies.

Fredrick O'neill

2 years ago nice people. You could.donate$ for whatever animal organization they work.with about it.keep up the.good work!!!!

robert solter

2 years ago

Always got the crickets when i need it. They seem to take care of the fish well.

Doug Ryder

2 years ago

Very similar to other PetSmarts. Has big parking lot.


2 years ago

Everytime I go into this store staff are always helpful and I feel welcome at all times.


2 years ago

Love the fact that they have many products for certain ailments at very decent prices. Even their pet food prices can and will compete with stores such as Walmart.

Jessica Bentley

2 years ago

Bad experience with nail trimming. Never coming back again. I was there on Wednesday and my yorkie was so uncomfortable he was trying to bite the person trimming the nails. He never does that. I had to step in and told her to stop

Rosa Guzman

2 years ago

Omg loved this place first time there store clean price good etc. Cashier was friendly n helpful

Jesse VanBelkum

2 years ago

Clean. Good service. Annie Bannannie loves her free bone at checkout.

Johanna Alvarez

2 years ago

Excellent service very satisfied great Team and Great customer service

Mz indy

2 years ago

Not enough help. Friendly staff. Nice store

Trixi Rivera

2 years ago

I love pet smart to take my dog get her grooming

Stephanie Quinn

2 years ago

The cashier was rude honestly no one helped us in the store but the store way clean and well organized

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PetSmart, Florida, Tampa

11665 W Hillsborough Ave

Business Hours


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


10 AM - 7 PM

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