Osceola County Animal Services St. Cloud, Florida

298 reviews

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Reviews: Osceola County Animal Services (St. Cloud)

All reviews (298)

Yelp (8)

Google (290)

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Fran S

2 years ago

I took 4 feral cats for spaying/neutering. Great service. Friendly, professional staff.

Jeanne Hartwig

2 years ago

I had an issue, they checked it, issue resolved to my satisfaction. They were very helpful.

jacob medina

2 years ago

This shelter gave us hope and helped us out with our dog.

Michael Culhane

2 years ago

Knowledgeable kind people and they do a lot to say the animals that nobody else can

DJ Shrimp (Killa_cam9000)

2 years ago

My only issue is that I legally and financially cant adopt and keep all the animals.

Diane Shaffer

2 years ago

Had to surrender my eleven year old cat due to aggressive behavior to other animals. The girl was kinda cold and unfeeling.

Jose Sanchez

2 years ago

This people are there for the salary! They don't care about the animal situations! That's the true!

Joyce Russo

2 years ago

People aren't cooperative. Abrupt, short and nasty. Will not go back

Anthony Elliott

2 years ago

This is the worse animal shelter ever. We got a cat from them and we took her back to get spayed. They killed her because she died 2 days later. Last Thursday they had another cat that looked exactly like the one that they killed. I filled out the paperwork and paid the fee to take him home. They told me that they would call me to let me know when they schedule him for surgery to be fixed. Friday no call, Saturday and Sunday they were closed, Monday no call, Tuesday no call and in that afternoon I seen that he was back posted on their website and labeled as neutered. I called this morning as soon as they opened and they told me that the cat was already adopted. Saying that I was upset was an understatement. Their explanation to me was that they got my phone number wrong. The 3 looked like an 8 and they tried calling me on both possible numbers. I never received a call and I have no voicemail from them. I asked why didn’t they email me. I was told that they don’t email people. My reply was why do you ask for it then. Basically to register him online. They said that they could either give us a refund or we can get another cat. We looked and didn’t see one that we liked. We ended up getting a refund with a check that will be mailed to my house. Hopefully they have my correct address. You get what you pay for. You can’t expect a lot from cheap service. I will never go back to this shelter again and I would advise people to stay away from this place. My impression is that they’re the type of people that they don’t care unless it happens to them.

Shelene Colon

2 years ago

great place thank you all who work there

Cynthia Knodt

2 years ago

What a wonderful place to adopt a pet from. I adopted Scout, a black lab last Saturday. Facility very clean, warm & inviting. Miss Lauren let us take our time observing Scout, answering all our questions & letting us get to know her. I lost my 14 year old black lab Sage 2 months ago & Scout has filled the void. She loves the dog park across from my apartment & cannot get enough of chasing the ball. The animals are well taken care of. Highly recommend coming here for your next furry friend to take to your forever home. Kudos to the entire staff. Can't thank you all enough!!!!


2 years ago

I almost walked out with another pooch. I am going back again and maybe this time I'll bring someone home with me!!

Wilbert Cordero

2 years ago

Friendly workers, and very good care.

Lourdes Santana

2 years ago

Great when adopting dogs and vet care

Michael Goldsmith

2 years ago

This is an amazing group of people! I can not speak highly enough of care and attention given to the animals in their care. I volunteered for a short time here and would again in an instant. Thank you for all you do Osceola County Animal Services, your efforts are noticed. And for everyone reading . Please adopt, adopt , adopt! These animals absolutely have just as much love to give as any other! ????????????

justin lilley

2 years ago

Super friendly employees, ended up adopting 2 little kittens

Danae Sandwell

2 years ago

These folks care soooo much. The people and the pets! Really took their time with me!

Jeimary Martinez

2 years ago

I going to left a dog that bite my 2yrs old baby and they said I had to wait until October really. ????????????worst place ever

jimmy cazador

2 years ago

Found a kitten in engine same day my cat died.

Xavier Van Eggelpoel

2 years ago

I called the animal control on Sunday the June 13th because I found a pit bull on Neptune road, very busy with the traffic. The officer told me let run the dog on the road because we open Monday at 8am and we respond only for emergency. It is not an emergency when a dog can be hit by a car or cause an accident? The safety of everyone is engaged in this case!!! Thanks Animal control...


2 years ago

I got a dog here it was one of the best dicisions. I didnt know how much i needed my dog until he was in my life! God answers prayers i love my little friend. : ) thanks for taking care of me, please keep taking care of this place it means a lot to everyone . LOVE and God bless the people here

Bill Krubsack

2 years ago

Old blind cat got lost....picked up by OCAS...she was treated very well. Registered her too!

Ashen Juan

2 years ago

just poor service, employee seemed so afraid of her manager and making certain decisions.. manager was just snarky and poor service, on her phone. why make people jump through hoops?

Marie Gumbrell

2 years ago

Very nice staff and very happy to adopt cats

Rebecca Goldsmith

3 years ago

Such a wonderful community asset for our animals!

Tara Newsom

3 years ago

Thank you Officer Wildermuth for the compassion you showed while retrieving an injured critter from my yard....thank you Amanda and Angie for your assistance and professionalism as well.

Kim Leger

3 years ago

Had an adopter dump their dog here and went to pick her up for the rescue. Wonderful staff, they were friendly and took very good care of this baby until her stray hold was up.


3 years ago

Adopted my fur baby and everyone was nice. Jane helped us out while meeting the dogs

Felix Nunez

3 years ago

Very good service with merie thank you

Yvette Martinez

3 years ago

They are there in good times and bad ????

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Osceola County Animal Services, Florida, St. Cloud

3910 Old Canoe Creek Rd

Business Hours


12 PM - 5 PM


10 AM - 5 PM


10 AM - 5 PM


10 AM - 5 PM


10 AM - 5 PM


9 AM - 2 PM



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