125 reviews
All reviews (125)
Yelp (8)
Google (117)
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Patricia Teufel
2 years ago
Dr. Hugh was very attentive and informative. His staff was also great. Would recommend his facility highly
JAMES SNYDER
2 years ago
Very nice staff. There always kind to my dog and I have never had a problem with them as far as being on time. I recommend this animal hospital to anyone.
Matt Cooley
2 years ago
Dr Hugh is the most genuine and caring vet we've ever met. They really care about you and your pets and will even take after hours calls if need be Don't go anywhere else, especially forever vets. I had a fading foster baby and they charged me a "walk in fee" like $60 in addition to the visit.
Andrea M
2 years ago
Awesome veterinarian! Amazing friendly office. I couldn’t be more happy with our new Vet.
Eugene Howard
2 years ago
Very skilled and caring Doctor and staff. They care more about the animals then their fees.
Francois Priale
2 years ago
My dog was imported from Europe and came microchipped and my wife didn’t know that when she took the dog for the anual checkup at this clinic, besides a bunch of tests ???????? the vet suggested to do for the sake of making more money, he said we should microchip her and my wife unknowing the dog already had a chip, agreed. They didn’t not scan her to check if she had one or not and went ahead with the second micro ship! SO UNPROFESSIONAL!!!! MONEY KS WHAT THEY WANT!!! BE AWARE!!!
Maria Lorena Rife
2 years ago
Super caring staff and vet.
Mindi Mech
2 years ago
Love this vet! My cats love the Dr. He is really kind and gentle with them. He gets down on the floor to exam and visit with them. It makes it so much less stressful for them.
Jaime Malamoutsis
3 years ago
I cannot find the words to express my gratitude towards Dr Hugh & his staff for their kindness and compassion shown towards me and my 13 year old Maltese. They helped me make the best decision for my dog and made sure I was comforted throughout the process. They are hands down the best vet office I have experienced and I cannot recommend them more to anyone that is looking for a vet that genuinely cares about your pets!
Bonnie Marron
3 years ago
Awesome Veterinarian, kind and caring to his pet patients!
Brian Martin
3 years ago
Dr Hugh is a very knowledgeable, caring, and attentive vet. I am confident my fur family is getting the best diagnoses and treatment available with Hugh. Our last dog passed recently, he was aggressive sometimes with males. Dr Hugh was able to work with him even though he was ornery. Our new pup is all over the place but Hugh was able to get her to work with him. To summarize, he is a dog whisperer, ???? .
Lori Seiden
3 years ago
This is a great place to take your pet. The staff is very friendly and helpful. Dr. Hugh McClelland is very gentle and kind with the animals.
Stephen Rumancik
3 years ago
I can't say enough good things about Dr Hugh. He has been there for me by staying late so my family could come say good by to a beloved pet, he has also met me at his office after hours to help heal my cats UTI. During regular health check ups, he is always on the floor getting to know my pets. Even my shy pup thinks of him as family. He'll never asks you to do unnecessary tests that won't effect the outcome of the visit. You can rest assured that your furbaby will be treated like family and receive the best care possible. Thank you Dr Hugh.
Erin Spencer
3 years ago
Amazing practice! Very friendly people. Attentive and take note of special requests. They do not push every vaccine on your pet. Dr. Hugh is extremely sweet and knowledgeable.
Sheila Hairel
3 years ago
Not only fast and efficient, you can tell they care about the pets they treat. This doctor is outstanding
Sophia Pro
3 years ago
Dr Hugh is amazing and caring. Everyone goes above and beyond to help you.
Stephen Grove
3 years ago
Dr. Hugh loves animals. We have loved all of our experiences with this fine young man. He's a great vet and even the saddest of times have been handled with so much compassion and love that I felt like we were at HOME. I cannot recommend Dr. Hugh and his amazing staff enough!!
Mymy Q
3 years ago
My cat rescue paid for my cat’s surgery which Durbin creek hospital did. The whole experience was pleasant. Everyone was nice and the vet came out to answer my question. My boy is recovering well. Thanks a lot!
Barbara Dourdounas
3 years ago
I brought in my 44 yr old yellow naped Amazon parrot Lolito for his nails and beak to be trimmed a few weeks ago. This was our second visit since relocating from NY 6 mos ago. He has always dealt with anxiety throughout the years when having these services, and twice in NY he hyperventilated which caused the vet to stop 3/4's of the way through. When we saw Dr. Hugh the first time 2 months ago, he and his staff were very gentle and loving with Lolito who was ok with his nails, but became too anxious for his beak so Dr. Hugh stopped. For Lolito's second visit recently, Dr. Hugh recommended a small amount of sedative into his nostrils to make him relaxed and sleepy, not unconscious which we did. It was a great idea! I was concerned because of his age, but after weighing him (about a pound), they gave him about a quarter of the amount, and it worked, thank the Lord! It was a homerun for all concerned! I am most grateful to Dr. Hugh and staff for their special care of Lolito, and will definitely be back!❤
Brooke Roberts
3 years ago
My first visit to the most recommended vet in my local area and I am impressed. Quite simply, Dr. Hugh heard me out and we came up with a plan for my animal. I wasn't rushed and he didn't come across as loud or pushy. I further admire his work with people who rescue animals. Not all of us bought our pet from a breeder or pet store, something that I see as an expectation in some clinics. Awesome guy. I'll be back!
LINDA JESBERG
3 years ago
Excellent vet and staff. Highly responsive in urgent situations. Very kind and understanding. Great value for your money. Tries to find economical solutions for older pet care
Sheryl Beavers
3 years ago
We switched to this vet and the first visit was great. Highly recommend you try them.
Taylor Wyatt
3 years ago
Dr. Hugh is so kind and informative. We brought our one year old husky pup there today and the entire staff was so kind. I will definitely be bringing Shadow back for his next vet visit. Thank you so much to every staff member and Dr Hugh for getting my sweet pup in so quickly.
Victoria Porter
3 years ago
We really love this office. The vet and all the techs are really amazing. Everyone is super friendly and very knowledgeable and they really put you and your pet at ease.
Ashleigh Fountain
3 years ago
Dr. Hugh showed exceptional care, patience, and compassion during a very difficult time with our dog, Holly. We cannot thank him and the staff at Durbin Creek Animal Hospital enough! Our sincerest and most heartfelt gratitude ❤️
carolyn helm
3 years ago
Dr Hugh and his staff were very kind and caring. Dr Hugh was very patient and understanding with me and my kitty. Very good experience
Jessica Forster
3 years ago
After previously taking our pets to a larger chain veterinarian, we decided we wanted to make the switch to a smaller office, with a vet and staff who could actually spend more time with our fur children. We wanted more personalized care and the sense that they actually cared about the health of our fur babies. We got all of that and so much more with Dr. Hugh. Not only do they get us in promptly for any visits we made need, we are never rushed out, they are happy to answer all of our questions, they are calm and compassionate and cost efficient. They don't overprescribe medications or unnecessary tests. And we certainly feel confident that Dr. Hugh knows his stuff! I always recommend Dr. Hugh when people ask for a great vet in the Jacksonville area! We live in the Southside area and are more than happy to drive out to the Durbin area for this high level of quality care!
Justin Hart (muaforlife88)
3 years ago
The Dr was amazing. Highly recommend. The staff was super helpful and accommodating as well
elaine grande
3 years ago
New to the area and elated I found DCAH! Love having my fur babies but they can be expensive when a vet visit occurs. It is so nice to know you can bring them to an excellent Dr. with a caring staff and not be completely ripped off. Highly recommend their wellness programs, truly an great deal that provides peace of mind.
Lala L
3 years ago
Dr. Hugh is the absolute greatest! He truly cares about your pets and does whatever he can to help them and make you (the owner) feel comfortable. 100% recommend!
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Business Hours
Monday
8 AM - 5 PM
Tuesday
8 AM - 5 PM
Wednesday
8 AM - 5 PM
Thursday
8 AM - 5 PM
Friday
8 AM - 12 PM
Saturday
Closed
Sunday
Closed
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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