190 reviews
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Yelp (14)
Google (176)
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Ruth Shipman
2 years ago
This staff has been responsive, professional and compassionate from the appointment to exam and follow up. I truly believe that they care about our beloved girls. It's why we keep coming back.
Ruth Shipman
2 years ago
This staff has been responsive, professional and compassionate from the appointment to exam and follow up. I truly believe that they care about our beloved girls. It's why we keep coming back.
Philippe Euvrard
2 years ago
Dr J and her VA were very helpful and compassionate during this emotional time when our Chase had to cross over the rainbow bridge to be with our other family members. Thank you
beth Yohe
3 years ago
I took my cat there because he was sick. They diagnosed him with giardia. Not only did they prescribe him the wrong dose, making him more sick, but also they didn’t tell me it was contagious between other animals and now the rest of my animals have it. The VCA turned something that should’ve been a quick fix into a multi hundred dollar prolonged issue for my entire pet family. I am absolutely disgusted with them. I went to the VCA where I used to live and never had any issues. I’m not sure who this VCA is being run by but they need a reality check. Please- if you care about your pets, do not take them there.
Rick Butler
3 years ago
Just an outstanding Vet Clinic. Everyone is very professional. Very responsive to the pet and customer. Been our vets for 27 years. Only Vet in North Florida I would take my Boxers too. Kelly one of there great receptionist goes the extra mile for the customer. She and Dr Runnfeldt are the greatest!
Ryleigh
3 years ago
I wish I’d gone here earlier! We came in for a second opinion for something on my dog. Very glad I did. If we weren’t moving, this would be our new vet. They were very kind to my dog and human kids.
Michael Streebing
3 years ago
I love how you fixed my dog's Cherry Eye. I should have done it years ago but who knew. When the cherry eye grew larger, it was time to take care of it. WOW.. no after surgery issues. My dog appears to be happier and she looks great. When she looks at me, I can not tell she ever had an issue.. Thanks all.
T Cato
3 years ago
Recommended by Jax Humane Society when we adopted our 10-week old, Butters. He wasn't himself; not tearing through the house, not eating or drinking, just sleeping and in pain. The staff was very responsive to my concerns and let us come in hours before our scheduled appointment, this would be our very first time there. Every person we met was incredibly professional, but so clearly dedicated to helping owners and their fur babies! They saw that I was upset and scared, they explained every step they were talking and why. Slowly, I relaxed knowing Butters was in good hands. Now, just one day later, his 104° fever has broken and he is already running around the house at 100mph. This is our place now, Dr. Barton is our doctor now, forever! Thank you so very much!
Natalie Countryman
3 years ago
Due to covid they make the pets stay outside in the heat. This was my first visit and after meeting with the staff it was worth the wait outside. Everyone was very nice to me and treated me kindly and with respect. I will definitely be coming back.
Gary Cole
3 years ago
They really care about your animals
Shelia Mitz
3 years ago
Quick service, caring and helpful. Easy to visit during covid stuff!
Patrice Peterson
3 years ago
Was very impressed with my first visit! The staff and doctors are very friendly and very knowledgeable! They also care about my dog and that is very important to me.
Kristopher Schwarzott
3 years ago
You will not find better people to care for your Fur babies Every time I have ever called with a need whether it be for medication refills or updates they are always very responsive every time and in the office they treat my pets as if they are the most important at that time you cannot get that kind of quality nowadays keep up the great work
Chanel L
4 years ago
Overall the staff is friendly but I wouldn’t go back due to the lack of communication. I went for my complimentary visit from the Humane Society and after leaving I made a mental note to not come back. I spoke to SEVERAL people on the phone when scheduling my appointment and sending in the pets medical records ... none of them expressed that the actual flyer was needed at the appointment, I honestly got the indication that I didn’t need it. I understand the concept of it, but the adoption information has the place along with the adoption date listed so I don’t see why the flyer was needed, especially if the person on the phone said everything is good just come to the appointment. If the flyer is such a necessity why not have your staff mention to the person to bring it ? Especially, if they’re new to your clinic. It’s just odd to me ... this one item is so important that nobody mentions it & it doesn’t say anything about bringing. It’s a simple concept called customer service and there was a lack of it.
Travis Spaulding
4 years ago
Discuss is friendly it's one of the few places my almost will go and not freak out
the bot 101 Cork
4 years ago
Friendly and very supportive staff.
Sharon Neale McLean
4 years ago
The staff and vets (especially Dr. Julie) are THE BEST.
Ron Ermilio
4 years ago
Dr. Velasco is probably one of the best vets in the country for ear cropping. Meticulous and takes an extreme amount of pride in his work. I had a vet at another clinic butcher my Dobermans ears. When I brought her into Dr Velasco her ears were extremely infected. He took her in, fixed the other vets mistakes and then kept her for 5 days to insure that she healed properly. When we got Kiki back she acted like we were only gone for a minute. Because of his excellent work our dogs have been able to be in photo shoots. He is knowledgeable, meticulous and takes pride in his work when it comes to ear cropping. Our second Doberman went straight to him and the methods that he uses make it so simple for aftercare. I have recommended him to several people with the same results. The rest of the staff is very friendly. Only downside was the office manager.
Robert Fields
4 years ago
Always so professional. They go above and beyond to make sure my fur baby is comfortable, loved, and well cared for
Ralph Hahn
4 years ago
Been our family vet for more than 25 years
Peter Varelas
4 years ago
Great people who really do treat your pet like family.
michele hansson
4 years ago
They were wonderful when we had to put one of our dogs, our family member, to her everlasting sleep. They are just terrific, caring and amazing!
marilyn medearis
4 years ago
Always caring about our dogs needs. Love all the staff and Vets❤
Bonnie Connell
4 years ago
I've been going here for over 24 years. They are very attentive to my concerns and my pets issues. The staff is great.
Brandon Martin-Sinkus
4 years ago
Best vet in Jacksonville. Staff is professional but personable, facilities are clean and inviting. I trust them with my pets completely. Zarya-approved!
Brantley Lowe
4 years ago
Amazing staff! They handled our pet's needs like they were their own. A little pricey but very worth it.
Brent Harris
4 years ago
Quick response on arrival with friendly smile and professionalism. Always attentive to pet needs.
C E
4 years ago
Best Vet ever. Staff is nice and helpful, Doctor's are professional and very experienced and go above and beyond what others do, they love all animals!! We take our dogs and cats here and would hate to have to go somewhere else.
Jami Leigh
4 years ago
The entire office staff have been so nice and helpful. I'm moving all of my mammals to this vet.
Jessica Barrier
4 years ago
This is the best vet to go to they care for your animals like its they own
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Business Hours
Monday
8 AM - 6 PM
Tuesday
8 AM - 6 PM
Wednesday
8 AM - 6 PM
Thursday
8 AM - 6 PM
Friday
8 AM - 6 PM
Saturday
8 AM - 12 PM
Sunday
Closed
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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