VCA Knowles Snapper Creek Animal Hospital Miami, Florida

wow.... I really thought people went into this field of study because of their love for animals and to help, but clearly "love for animals" has been replaced by "love of money" and greediness. sad to see one of the rare 24 hour vet offices taking advantage of people in desperately harrowing situations. EVERYONE is really cold, zero kindness or compassion here whatsoever especially the vet, but I let god handle situations and people like this. I hope none of you ever experience the poor treatment we did when you are in need or MAYBE you need to in order to truly and fully understand just how cruel all of you are and were...

Dr. González was very informative and caring. TY again

Knowles Snapper Creek. Has been their for me in two very difficult situations. When the original vet of my babies wasn’t able when they most need it. I found Knowles snapper creek animal hospital & I brought my babies over to Knowles. Thank You for caring & giving all the fur babies that come thru the door the best service & care .

We recently had an emerging with one of our beloved it dogs, the staff took care of our little one very professional and he continues to recuperate , my only critic is for the front desk, I think they have to be more sympathetic with the owners , we felt a disconnect and poor understanding how worry we where.

Horrible experience tonight with Knowles to think I used to love this place and refer people to the clinic tonight changed my mind completely. They don’t care about the animals but just about the money and doing unnecessary surgeries. Please be careful. I wa si able to afford the $2400 surgery they wanted to perform on my dog for simple lacerations me being a nurse can tell they are simple. However I can not afford it at the moment and asked the doctor for antibiotics to prevent infection. The doctor flat out said no and she recommends the surgery. So clearly the Dr which I wish I got her name doesn’t care about my dog but getting paid for the surgery. Also they would not let me leave without signing and AMA form. Maybe try caring more about the pets then the money and actually showing sympathy. Most horrible experience I will never return to Knowles after today.

Had to come to Knowles because my pet wasn’t feeling well. I was nervous for anyone to touch her because she can get extremely aggressive when she’s nervous. The technician, Carolina, exceeded my expectations while handling her. Her attention to detail really impressed me and my husband. We have not been able to take our anxious girl to any other clinic with ease, but we have now found our new home veterinary clinic. The doctor’s are also so amazing. My girl was feeling better in less than 24 hours which was such a relief. The passion the technicians and doctors have to help my pet shined bright.

My go to place for all my animals.

My 12 yr old chihuahua mix had her 1st and hopefully last severe allergic reaction.Of course it had to happen after hrs. Her muzzle was slightly swollen. I thght she had a tooth abscess and planned to take her to vet in AM.Soon after splotchy wheels of hair stood up and I knew she had to be seen. I frantically called Knowles SC emerg. I was told my dog having an allergic reaction and to head over. The person that answered the phone also said that if I had a hands free phone capability I cld call on the way to calm me down and inform them if my dog had any other symptoms. She also took my info so a chart cld be started before we arrived. As we were being buzzed in the girl @ front desk was on phone asking for technician to come from treatment room to take my dog for immediate assessment and treatment. I was barely in the door and handing my dog over. Im gonna guess that on any given night they may be much busier and perhaps not be able to repeat that level of competence and compassion. But they appeared fairly busy and I think a severe allergic reaction cld have quickly progressed to her needing advanced life saving procedures so thats why they were so quick .Thankfully 2 injections worked. Thank you KSC ! I shld have written the vets name down( She was amazing) so I cld include it in this review as well as all those involved. I plan to call them to thank them again..get their names and include their names in a follow up review. Oh..p.s the vet told me my dog was most likely stung by a bee. So she went over my dog a few times looking for stinger so we'd know. My dog doesn't go outside without us so I didn't think it was a bee. I thght new shampoo. The vet said..no I think it was a bee even tho no stinger found. When we returned home..I noticed the dead bee in my dogs bed. This is a LONG post..but I wanted to share so if this happens to yr dog or cat..don't wait till next day

My dogs have been going to Knowles in Kendall for over 25 years. The best !!!!!

Many blessings to Dr Gonzalez and staff. Completely satisfied with your dedication; The utmost respect to you all!…Was very, very apprehensive about the surgery; Every step of the way you all handled my worries about Belle with love and professionalism,…A thousand Thanks!!..

The staff, professional and technical are fantastic! Patient, helpful and courteous! Always showing love and kindness to all of the animals visiting and waiting to get treated. Love them and even my dog, Beau is happy and never anxious to go in. A. Robles

Beautiful clean place! The staff were super friendly and treated my dog with love and care. Yes, it is pricey but you can guarantee quality medical attention for your pet. I recommend going to Knowles if you truly love and care about your furry family member. Thank you for taking care of our little girl Callie!

This is the place to go if you ever need 24 hour emergency care for your dog. Felt welcomed from the minute I walked in, until my Molly was discharged. All in less than an hour. Thank you guys at Knowles Snapper Creek.

Like this place amd the attention and Care !!!!

I took my dog Sunday night. Sun Sep 25 2021. A doctor came to see her and after running blood work advised me to leave my dog to stabilize her. In the morning I received a call from the doctor to tell me she was ok she had gone to the bathroom, walked etc and for me to go and see her. After almost 3 hours waiting my dog was in the same condition as the night before. ( practically dying a big lye about my being able to walk). I was ready to take her home. At that time a doctor came and explained that all they wanted was for me to visit her. The dog was practically dying. After receiving all types of absurd explanations I decided I would put my dog to sleep. Knowels has this new thing of planning a visit to your pet and keep the dog for more treatment. At the the give you a dog with 0 possibilities of survival. Had this experience before. After they take thousands of dollars from you the the final choice is put the animal to sleep. I’m very sorry I will not recommend this to anyone I know.

After visiting VCA Knowles Snapper Creek Animal Hospital and being treated so kindly by the staff I am changing my old vet by this location. Not to mention they are 24h which is amazing in case of emergencies! Totally recommended!

My youngest pup unfortunately ate something and caught some really bad diarrhea . I can’t alway count on knowles for the amazing care and how sweet and accommodating they are with my shy dog. I had some questions and every time I called …

Thank you Snapper Creek for your attentiveness, response and concern with our pets. I appreciate the time that your office manager took with us, her follow up and Dr. González’s follow up. You have renewed and restored our faith and appreciate (and better understand) all that the veterinary sector is currently experiencing. Much Appreciated !!!! Took my miniature schnauzer to the Sunset Location, they can never see any pet due to the emergencies. It has basically just become an ER for pets, which is fine, but they should have a separate location / service for regular patients / pets for non threatening illnesses but illnesses which must be addressed. Took her then to their other location on 27th avenue, she ended up having pancreatitis, she was there 2 days and $1,700 later. Only 5 days later, she developed a horrible cough and cold. I took her back to the 27th avenue location, of course, they could not see her due to emergencies. Took her to the Sunset location, she now has an pneumonia which I’m sure was the result of kennel cough but of course no one would admit to that. They refer to each other as “sister locations” but they are not and do not share information other than you being a patient in their system. They sent me a follow up text to see how she was doing. I relied “she still has cough, etc…” received auto response back saying how they’re happy to hear she’s doing better and to please leave a review. So I did. There’s the review.

I went with an emergency at 5 a.m. because my dog had an unstoppable dry coughing. In around an hour I had a diagnosis and treatment to take home with my dog. All staff was real caring even at that early in the morning. It is a place I recommend.

I always take my cats here for anything. Love them! They’re super attentive and sweet with my pets and they let me know what’s going on at all times

I am grateful for VCA services, the prices & the special attention towards my ???? son was just awesome; the place was clean, the attention, the love & passion the staff gives to every pet & people that choose this office when trying to get help for their pets, has no words... I really recommend this clinic ????%... God bless you all... & Thanks for All you do ????

Before Surgery everything was explained… After surgery the well being phone was awesome and thoughtful Upon release detailed instructions with medications and there use was perfect …

Excellent service. The best doctors !

Not enough good things to say about the team at VCA. Everyone is so kind from the reception, all the way to the vet techs and doctors. I’m so happy and grateful for the care my dog was given by Omar and Dr. González and how sweet they were with him. They had a great sense of humor too which is great when you need some giggles during a rough day. 10 stars ???? !

I had a great experience at this emergency animal hospital. My yorkie was hospitalized there and I was very satisfied with how they cared for him. Everyone was kind and Dr Gonzalez was GREAT. They always answered all my questions and calls with much kindness. I am also especially grateful that they allow visits. My dog is blind and has a lot of separation anxiety so being able to visit throughout the day was so much appreciated. Highly recommend in an emergency situation.

The best ER clinic! Everyone works very hard despite all the emergencies and still attend to everyone’s pet’s and their needs with a smile.

Great service and care as usual.

People that work there are very nice and comunícate very well the issues with your pet. This is the 3rd time I bring my mini schnauzer and everyone has been very Caring.. I just think it’s a bit expensive but otherwise it’s a great place.

Place is great! Took my dog in for an emergency and the whole staff was great! Lady’s at the front, the Dr. The tech Eddy was awesome kept me updated and was very detailed on the care they were giving my dog. My dog survived and is doing well because of the great team at VCA

I love the clinic, its staff and vets. Every single time that I had an emergency they took me in doing their best to attend my dogs needs.