Puppies Secret Miami, Florida

If I could give zero stars I would. I ended up adopting a dog that was brought from this store, the dog ended up at a rescue. Why would anyone buy a dog from a store? Psychologically the dog has issues. It was in the store for 6 months because her ears didn't fold as they should (per breed). If you really want a pure breed dog find yourself a reputable breeder. Do your research. These dogs all come from puppy mills and their parents are most likely sick in cages. There are many pure breed puppies at rescues, just take your time and choose the right one. Adopt don't shop. And if you shop find someone that does DNA testing and does it for the love of the breed and not the money.

abolish puppy mills. adopt don’t shop

Amazing experience the staff was very welcoming. We got a little girl Yorkie and we named her Roxy. The attention and different things they offered to you to get comfortable were amazing. They have many types of dogs there. We are happy with our dog and we might come back later to get another pup. Come visit because it is totally worth it.

This place should be shut down!

We bought a puppy last Saturday and when we were at the store with the puppy she already had a cough and was sneezing. The lady at the store told us that it was nothing. The following day the puppy was coughing green flema and had trouble breathing. We got super scared and took her to the nearest vet even tough it was not the one covered by the store given that that one was 40 min away and it was an urgency. When we asked the store to cover all the vet expenses they did not agree given that it was not their recommended vet. The puppy clearly was sick from the store. I don't recommend this store as they are not responsible of how they take care of puppies.

Highly recommend this place. Very clean, the sales person and owner where knowledgeable and took the time to enlighten us further on the particular breed we were purchasing. Allowed for ample time to interact with the puppy without rushing us prior to finalizing the purchase. They very thorough with answering our questions. If we could change anything, it would be the vet they referred us to for the 1st visit. Otherwise, glad we did business here and found our pet.

So cute the best people and the best dog ever. We came very late to the store and they were so patient with us. Definitely recommend!!!

Bought my puppy here for $3,800 plus tax. After spending over $4,000 I’ve already spent over $1,000 in less than 3 weeks on vet bills and have to take her back this week. She was sick with hookworms and the vet that they require you to take the puppies did not detect this problem. Wasn’t until I took my puppy to another vet after being seriously ill that I found out what was wrong with her.

If you want to buy a dog these is the place to go. Service is amazing, puppies are very well taken care and the prices are reasonable.

Got my Frenchie here. The workers are very nice, they explained everything you need to know about your dog. I’m in love with my dog.

This is my favorite ????????❤️(Pet Shop) I purchase a goldendoodle first time I went there apricot red gorgeous... Now I recently purchased my second doggie it's a Very cute little Schnauzer , I'm totally upset that the old man wasn't there this time around I called him papi he's a really nice guy

I was bery skeptical about buying a dog from a store to begin with but after going through countless private breeders i decided i was going to browse some stores. The moment i walked into this store i felt like the puppies were the healthiest! They were all alert and playful and cages were clean! Kayla was wonderful! She did make sure we had all the info before taking the ouppy out to minimize possible contact with viruses and made us take off out shoes and disinfect our hands. We left to look at other options but with no luck returned a second time, same thing with every customer! And the puppies are not allowed out while they are eating! Cages are clean and puppies are playful. I took home an english creme golden retriever yesterday and she is an incredible well rounded and sure dog! She is eating and playing wonderfully and taking to the house and people amaizing! Definetly had wonderful socialization! And is acting super healthy! I plan on taking her to the vet this coming week both to the one they gave me a free visit too and my own! But so far she is perfect. Very healthy puppy as well! My chunky monkey! ???? 100% recomend!

This place gave me my best friend! I've always been an adopt don't shop kinda person or buy from a reputable breeder. I came in to this place because I was having a bad day after work and wanted to play with some puppies and this was the closest to my job. Wasn't intending on buying anything because I lived in an apartment at the time but then I saw the cutest golden retriever pup that looked straight out of Air Buddies who gave me the most human-like gaze and tilted his little head so I asked to play with him. He kept biting my ID card, pulling it and letting it retract and was the smartest most playful pup I'd ever seen. Then he ended up exploding poop all over the pen from all the excitement and it was hilarious how grossed out he was by it and would lift his paws not to step in it, he was full of love and personality. I just knew I had to take him home with me. He was the easiest puppy I've ever had, potty trained in 3 days and never chewed or destroyed anything. 3 years later Kai is my best friend, he has always been smart, goofy, happy and healthy and I seriously could not have asked for a better dog. It's been almost 4 years but yet I will never forget that day. The vet they are partnered with (Miami Welfare) for the free visit is amazing and I ended up sticking with them, they love my pup as their own and treat us like family. The people at Puppies Secret were knowledgeable and you can tell they care about their pups, cages were clean and the pups are the happiest I've seen at any pet store. People need to understand that puppies are always a gamble because they are very fragile, especially tcup and short nosed breeds which seem to be the bulk of the health complaints on here. Before a pup receives their vaccines at 4 months they are susceptible to parvo and all sorts of other diseases and some just don't make it because. It's unfortunate but it says nothing about the care and quality of this store because the MAJORITY of their puppies are happy and healthy. I am moving out of the state but when it's time for my next pup I will fly back down here to Puppies Secret, thank you for giving me my best friend.

I had an amazing experience at Puppies Secret. I went there a couple of times and their service was outstanding, the place was very clean, puppies were happy and playful the answers all the questions I had. I was looking for a red poodle and they had the most beautiful one. Its been two weeks already and he is great and super healthy. Thank you Kayla and Mrs Silvia you are both amazing!!!! @_jacques_philippe_

Very rude and unhelpful. Never even showed dogs of interest. Very poor Customer service.

Don't waste your time, they advertise puppies on Craigslist and the person you talk to is advertising puppies they don't have. They also give false pricing. Read some of the other reviews about this place before wasting your time.

Bought a dog for 2k, he’s in bad shape. Rib cage skinny, won’t walk down stairs, emotionally damaged, not all there. This place is trash they just offer financing that will approve you no matter what at 29.9% apr, once you do that you’re …

I bought a Pomsky here. Two months later I did a DNA in Banfield & it turned out he was 100% husky. Liers! But, too late to take him back, he was family already.

They day my wife and I started visiting puppies stores to find our dream dog, we visited like 3 other places but when we arrived to Puppies Secret we felt like home. The store is huge and has a lot of variety of dogs you can choose from, also the young lady that helped us out "Kayla" she was very professional, sweet and helpful during the entire process. Also, one important thing, after visiting other places I noticed that this place has decent prices compared to other stores. We are very happy with our new puppy, thank you Puppies Secret.

Went by this shop looking for a specific puppy. The moment I get there they have a whole variety of puppies but most importantly have the exact rare pup I was looking for. The customer service was beyond satisfactory.

First Time i give a review, but i would like to make sure no one goes thru what we went thru. We bought a puppy from Puppies Secret for $1,900 dollars and THREE DAYS LATER i had to rush her to the hospital. The puppy was really sick. After one days at the hospital and $1,800.00 bill the puppy came back home. Next Day I had to rush her back to Puppies Secret and they kept her for a week. When i went to pick up the puppy the owner said that there was nothing wrong with the puppy and she will not reimburse me for the hospital fee. i even tried to see if she would go half on the hospital bill and she said no and not to bother her any more. PLEASE look at all the other reviews on their site. DO NOT BUY ANY PUPPIES FROM PUPPIES SECRET.

Staff is always busy on cell phone and not enough knowledge

Very special place the staff is very pleasant and professional, the took care of the dogs with a lot of love and sweetness. Highly recommended!❤

I got my best friend Kevin know as (caballito) thanks Dr Jay, he’s the best puppy ever and he knows so much ???????????????? Highly recommend this place

Puppies Secret is where I found the best little puppy I could ever have asked for: my baby, Milo! He did have a medical issue within the first 14 days, and true to the store policy, they reimbursed me for the vet bill without any problems whatsoever. Would definitely recommend them!

We purchased our sweet golden doodle, Claudia, last week. This place was our last stop for the day when we were looking and they had the biggest and best selection out of all the places that we looked. We fell in love with our 3.5 month-old doodle and the process was very fast and easy. The women who helped us was very quick, to the point, and spoke to the owner and they worked with us on pricing. They told us that she had all of her shots except for rabies (too young), microchip, offer a free visit to a local vet to have the dog checked out (you have 3 days to make the appointment) just to be cautious and because some of the reviews we decided to take her to our own vet (and pay) to make sure that she is healthy. I'm happy to report that she is healthy and her vaccination records checked out and we couldn't be happier with our sweet girl!

Do not trust this place, I bought a Puppie and he came very sick, I am spending a lot to get his health back, I send an email to Silva Cruz and I have no answer. They made me go to the place saying that my puppie would be examined by the vet and nothing happened, they stayed with my confirmation of payment from the other hospital, as they informed me that they would pay, but do not give me the return. It is unfair for you to leave a sick animal. Today I'm in the hospital again with the dog. I look forward to returning and would like you at least to keep the cost.

Friendly staff, very accommodating, good variety of puppies and clean cages. Prices are high but they will provide financing.

Bought a Maltese puppy was sick throwing up and then found out she needs surgery that cost me 2000 not including the other appointment I had to take her too do not go here did not even give correct paperwork the owner sold me this puppy and …

Excellent place, recommend 100% the dogs are well taken care of, the employers are really nice. The dogs are beautiful, if you want a dog come here!