47 reviews
All reviews (47)
Yelp (8)
Google (39)
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Josue Matos
2 years ago
From the first phone call until the text alerting us that our dog was delivered, the interaction with Pet Limo was positive and professional. Jacki listened to what I needed, was flexible to the situation and picked up our dog on time- …
Zahar Varentsov
3 years ago
While I didn't actually use this service, I did had to call Pet Limo Animal service for assistance to regarding to my pet that was arriving in MIA. The representative was very caring and truly tried to assist me even if not a customer by reaching the manager, and the emergency line for the airport. I did they get them! Thank you so much!
Doris Jolicoeur
3 years ago
Great communication. We send rescue dogs through Miami often. I am confident that the pups are in good hands and the staff cares.
bbq lover
3 years ago
BEWARE............... WARNING......................STAY AWAY........... Poor communication, Unprofessional. There are way too many pet transporters in Miami to be messing around with a mom and pop outfit like this. CeCi the owner still owes us money from a refund. AVOID.............. NOTHING TO SEE HERE....................................READ THE REVIEWS........
A4T Pets Moving RD A4TALLSERVICESRD
3 years ago
My colleagues at Miami Excelent services
Charity Zalk
3 years ago
Highly recommend!!! Ceci is a real hero!! Our 2 cats were stranded at the airport after their international flight had mechanical issues and had to turn back. However, their next flight was only a few hour away so they couldn’t leave the airport. She received our call for help and jumped into action. She cared for our cats, made sure they were ok, fed and gave them water. She was kind enough to send pictures to ease our worries about their safety. If you have any animal service or care needs- don’t hesitate to call!
Nisha-Marie Severin
3 years ago
Thank you pet limo for caring for my puppy Lucky while he was traveling ???????? I greatly recommend pet limo for their amazing work that they do! They make sure my puppy was well taken cared of and they gave me updates on him and sent me pictures ???? thanks again pet limo!!
Dorian Magarino
3 years ago
Was moving from California to Florida called a few transport services and the only one service that answered was pet limo spoke to Ceci she was very courteous and helpful also has lots of knowledge on what needs to be done .. Furthermore the prices were also very reasonable my 4 dogs made the long trip with ease all thanks to PET LIMO TRANSPORTwould use this service again with ease and I highly recommend them .
Christopher Gleason
3 years ago
I loved Cesi and she made my life easy from start to finish. Not to mention she beat the competitions price as well. No question in my mind that we will be doing business again in the future!
Alexander B
3 years ago
Outstanding service. My dog can be a pain in the butt for some people and not only was he delivered from Miami to Puerto Rico safely, but he was well cared for during the week it took me to move there. Additionally, I had called last minute and was helped same day, then I continued to receive updates throughout the whole process. When I received my dog at the SJ airport, I spoke with the other owners and they had a substantially tougher time transporting their pets during this covid era. I am extremely grateful and would not hesitate to recommend to anyone in need of pet transport.
Maria Jacqueline Lacayo
4 years ago
Our beloved dog Princess passed peacefully at home. Pet Limo was referred to me for the corresponding arrangements. My call was immediately returned by Ceci, who explained everything in a very caring way! The driver who picked up our dog arrived within the estimated time and the most important thing was that he was very gentle with our little friend. Thank you for all your warm compassion!!!
Marcy Pryor
4 years ago
Pet Limo's Ceci literally saved us! The puppy's flight got delayed with the arrival after custom's closes and Ceci was there to save the day! She picked up the dog at the airline, took her for a night, and brought her back the next morning. Ceci was on time, flexible, communicative (including taking pictures every step of the way), patient, and knowledgeable. Her customer service is top-notch and she genuinely cares about animals. I highly recommend Pet Limo!
J. J.
4 years ago
My experience with Pet Limo was TERRIBLE! My 2 German Shepherd dogs had to stay on December 21st until 22nd, in their facility for (only!) 16 hours and short after they started having runny noses and deep coughing. It was going so far that one was in emergency care fighting for his life. No energy, couldn’t walk or eat anymore and needed constant IV’s and strong medication. Diagnosed also with serve pneumonia! They were seen at VCA Animal Hospital in Miami, which was thankfully saving their life’s. Recovery took until today, January 28th 2020. Finally both are back to normal. The terrible thing is, their condition was contagious and infected also my other dogs! For that price they charge, they should keep dogs separated from each other, so they can’t catch any life threatening diseases.
David Garcia Gonzalez
4 years ago
Absolutely terrible service, they took my dog without my permission, and then wanted us to pay $295 and they would only take cash. Absolutely diabolical service, rude and a bunch of swindlers! Steer well away!! And all of this in the middle of the corvid-19 pandemic, these people have no soul and just want to rip you off! Awful all around!
C G
5 years ago
Honestly very dissatisfied with the extensive price gouging. I have 2 small puppies who were In a kennel together and they charged me $550 to keep them for a couple of hours and when I picked them up they didn’t even have their passport with their medical records that they come with and was told the next day after I had already left Florida that I would have to go back to the airline in Miami and pay another 75$ to get them m. Smh
Ivonne Alfonso
5 years ago
I have trusted Pet Limo to care for my pets for over 20 years. The owner has always been warm and caring. She always goes the extra mile to make me feel at ease while my pets are in her care. I highly recommend Pet Limo !
Kittens UP for sale
5 years ago
Our kitten got panlecopenia after this hotel.. price is horrible... will contact USDA to check them. They don’t look like a legal business...
laercis montalvo
5 years ago
Had my pet overnight in Miami due to flight changes and was only 8 hours flight delay and pet limo animal services was very helpful with all the proper arrangements and send me picture updates and status of flight information.will highly Recommend this animal services company awesome job and very caring staff. ????
Lissette Alonso
5 years ago
Best staff in the animal world!! Amazing service and fast results! They care for the animals as if they were their own. Pet Limo has been around for many years and will be for many more. Use them; you won't regret it!
Maria Garcia
5 years ago
Ceci and staff have been taking care of my dog for the last few years. She has been very kind and understanding with the care of my dog. I have nothing but good things to say about her service.
Prana Chugani
5 years ago
I was exiting the airport on my way home. I saw this company picking up the dog crates and throwing them into the car while the dogs were all crying. Don’t use them absolutely sick to see someone call themselves pet limo and treat them so terribly
Rachel Bak
5 years ago
BE AWERE OF THAT PET LIMO!!! We were forced to use a kennel for our Kitten. This is the only licensed kennel to take quarantine animals from Miami airport. We had no choose to use them because they have a contract with the Miami cargo airport. So we come back next day to the airport to pick up our kitten. The company were very late I was waiting around 4 hours at the Miami airport they charge $295 to be with my kitten that night. I hope never need to do that again.
Samantha Coughlin
5 years ago
We were forced to use a kennel for our two puppies that came in with a nanny due to customs issues. This is the only licensed kennel to take quarantine animals from Miami airport. …
Sofia Rivera
6 years ago
I flew my 11 year old nervous mess of a Weimaraner all the way from Puerto Rico to North Carolina. He had a one stop flight and was scheduled to stay overnight in this facility in Miami. I work 12 hour shifts, so by the time I got out and …
Billy Marks
6 years ago
Keep Moving....Nothing to see here, but amateurs and un-professionals.
Leah B
6 years ago
PLEASE DONT TRUST THEM. Not only do they refuse to send pictures of your beloved animals when you ask for one, they will take you for as much as they can. My little girl was traumatized. They kept her medicine and health certificate. Crooked company.
Tresa Hibben
6 years ago
This company is HORRIBLE. I had no choice in using them because they have a contract with either the Miami airport or the cargo shipping company itself- regardless, I was five minutes late to get my cat from the cargo shipping office …
Leslie Whyte
6 years ago
I remember looking at the website and seeing the word ‘trusted’ and decided to use them- Biggest mistake of my life! Jax is dead. My daughter begged me to carry him with us when we flew to a next state. I wished I had tried harder to get …
Reinaldo Rey Jr
7 years ago
Best staff in the animal world!! Amazing service and fast results! If you need your pet transported anywhere, make sure to use PetLimo! You won't be disappointed.
Marcus Carmo
7 years ago
Super especial attention to our buddies!!! Pet Limo staff is awesome!
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Business Hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
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