My Dog Miami, Florida

Best groomer ever! They are kind and friendly, very professional. Love this place and my dog too!

I had a service with MyDog where they would Pick up my dogs for grooming and bring them back. The last time I used MyDog, they picked up my Paloma, and brought her back with a dislocated leg. As you can see from the photo she could not put her right back leg down to walk. Too bad I can’t upload the video. When I called the groomer, they told me it was not their problem and hung up on me.

We have been using my dog grooming for many years for both of our fury babies. They are now almost 8 years old and very happy. Giselle and Mariela and their entire staff are extremely kind, consistently professional, detail oriented, compassionate, and offer you a service that gives you peace of mind when dropping off and pick up your pets. Their boutique style salon is clean and renders a spa atmosphere for your babies. I highly recommend My dog grooming.

They are the best. They are friendly, organized and most importantly, they have love and knowledge about dogs.

I had heard such great things about this groomer from my neighbors. Scheduled my dog for services with them. From the moment we got to the door this business was a complete disaster. My family and I were so excited to drop off puppy first his first groom. We get to the door and front desk come do the door and trying to block our way in. The only reason we even brought our puppy was because the hair in between his paws had been bothering him and the hair behind his legs was getting too long. I continually tried explaining to the two ladies in the front exactly what I needed - all they kept saying was everything I was asking for was included. We even added extra tooth brushing. We asked how long it would take, the first response was 4 hours! My husband repeated 4 hours? Then they said no, 2-3 and another lady said 1-1.5 hrs with a call 20 minutes before he’s finished. Ok great. We got the call less than an hour after dropping him off. We get to the groomer again the front desk tries to block me from coming in. Our puppy is brought out. No trim in the back with minimal trim on his paw pads. I expressed my concerns to the front desk. She went to back to discuss the issue with either the owner or manager, who didn’t even have the decency to come out and address me herself. Despite the many times my husband and I explained exactly what we wanted they were one tract and not really listening to our concerns continually repeating “it’s included.” If they would have truly listened then perhaps our frustration could have been avoided. There are many ways to handle misunderstandings. The way My Dog handles them are with rudeness and blaming the customer (despite the customer explaining what they wanted.) We spent $50 to get our puppy washed, not cheap, and something we could have done at home. With so many other groomers in the area don’t waste your time or money on a business that has no customer service or care for what they do.

Dont go to this place. There are plenty of places to go to. They wont even let you in with their ridiculous policies. Ill never go there or recommend them to anyone

Finally I found groomers that know how to groom my English Springer Spaniels.

Booked an appointment for my goldendoodle to get groomed. Upon arrival, I was told I had no appointment , for which I showed proof of appointment (messaging- WhatsApp). Had to wait over 4 hours for the puppy to get groomed and couldn’t accommodate me sooner despite a booking mistake on their part. The grooming itself was very well done , and I was pleased with the final product for which I decided to give them a second try. When I tried to call for a second grooming session, since I could no longer trust their messaging system for appointments, no one would pick up the phone. When I was finally able to get ahold of someone, I was denied service and was told the groomer did not have a pleasant experience with my dog last session (my dog is a hyperactive puppy, does not bite and is not aggressive). But I do understand it is their right to withhold services as they deem appropriate. Overall takeaway from my experience, although they provided quality grooming, their customer service, appointment scheduling and reliability are not up to par.

My puppy is beautiful! I highly recommend this place because they treat the dogs with such love and care. I have always been so picky about where I take my baby and they have exceeded my expectations. My puppy was so so happy and that is the most important thing for me! He was so excited and gave his groomer lots of love before leaving. That showed me that they gave him lots of love and attention. They are very honest and punctual.

Amazing place to bring your pet for an excellent grooming and caring. Professionals and very knowledgeable about all dogs breeds. I recommended 100%.

They always do a superb job with our pup and he comes back in a fantastic mood which lets us know that he enjoyed the experience as much as we did!! Really affordable, top notch place.

Best dog groomer in the South Miami/Pinecrest area. My dog Harry is very anxious and they are incredible with him. They take very good care of him and he always comes back smelling and looking amazing. Love this place!!

OMG they gave my dog the cutest cut EVER. The woman who helped me was soooo nice. I will definitely be returning to My Dog!!!

My parents have trusted MyDog for all of their dog grooming needs for years. While in town with my dog Jackson, I decided to try them out and knew they would be great. I was a little nervous because my dog is a rescue and sometimes skittish but he was so happy walking in and walking out of my dog and looked so much better with a nice clean cut. The staff were so helpful and accommodating and even called me during his visit to confirm the cut and let me know he was doing well! I could not recommend MyDog enough! I will definitely be back when Jackson needs a new haircut. Thank you again for the amazing service!

They love my babies. I have 3 cavalier king Charles. And omg as soon as they see gissell the owner they go crazy. They absolutely love my babies. Best place in town.

Super recommended!! Great customer service ????

They are amazing and really care for the dogs they groom.

We have been taking our two hard to groom havanese to My Dog for the past few years . They are always attentive to our wishes regarding grooming. So far we have been very happy with them.

My dog is truly a best place - clean and they are wonderful w dogs. We moved and I can’t seem to find anything else I like.

Best dog groomer in Miami - staff loves dogs and it shows!

To anyone who's searching for THE BEST quality groomer, My dog is THE place to go. We've been customers for about 10 years. We have always been impressed with the place, its extremelly clean and very inviting. Gisela and Felipe, the owners, are exceptionally polite, friendly, knowledgeable and extraordinarily helpful. Our dogs, Cookie and Buddy, love going there... We can't think of a better place to take our dog for grooming, and can't recommend MY DOG highly enough. There's simply no other option if you are looking for the best for your family!!! Marilyn & Jaime S

My collie pup got a great haircut! Thanks!

I absolutely love LOVE this place! Loved it with the old owner and the new. The service is top of the line, the prices are just right, the place is clean and you can tell everyone loves dogs. I always take my Bichon Frise here specially if I know his coat needs extra TLC. Love you guys and happy to be a customer.

Super Happy with the service!!!! Our Australian Labradoodle looks gorgeous after her spa-day :-)

Wonderful place! Really excellent grooming and care!

Ava, my Lab puppy, loves the place. Everyone there is very friendly. Highly recommend MyDog.

Vicky and the Staff at MyDog are amazing! They are true animal lovers. You feel welcome from the moment you walk in until the moment you pay (and you pay with a smile because of the phenomenal job they do). I own Equipaws Pet Services, LLC and every time I have walked into MyDog with my doggie clients, they get excited and leave happy & looking fabulous (: Thank you Vicky for the great work you do with all the lovely Miami doggies!! I will continue to recommend your services!