City Pooch Miami, Florida

Deal very great for the service provided.Thank you!

They’re not taking new clients till 2022 but it shows they’re commitment to existing clients. Place is clean, organized, and staff is very helpful.

Our favorite place to bring our Skylar

I recently started to take my puppy coco for haircuts. Shes a 10 month old cockapoo and she can be nervous/scared in these scenarios. They take care of her so much and do such a perfect job on her haircuts. She comes out fresh and happy! Highly recommend but definitely book 2-4 weeks in advanced to secure a spot, as they can be booked up fast!

My family and I have been taking our dog there for over 10 years they are always very professional and friendly and the prices are very reasonable.... And most importantly Dog comes out looking like a million bucks.

Our puppy has been going to City Pooch for a couple months now and loves it! Sheri is amazing and so wonderful to our puppy! She is so great to work with and it feels so good to be able to drop him off with her and not have to worry! Cannot recommend her or city Pooch enough.

My girls have been going for years. I tried to replace City Pooch because I moved so far but nothing compares. I’ve been to other groomers and they always leave my girls half done or miss something that is vital to their grooming (like between their paws). It’s a bit of a drive now and yes you have to schedule way in advance but all of it is work it when they hand over my babies. My big girl has been battling an eye ulcer and they are always so careful and loving. Truly grateful for such a wonderful place. My dogs are my family and nobody treats them better.

There is so many things to say about City Pooch. I can only City Pooch with two words, the best! My little cindy had tumors all over her body including one as big as a baseball they were extremely careful, kind and very special with her and I will never forget that. She passed away on May 23rd. Now we still have Teddy and he's a handful. I think that the only place that I could really take Teddy is City Pooch, no doubt about it!

Don't call if you are a new customer. I have been waiting for over a year for an appointment, and they say they are catching up with existing customers. Based on the business reviews they are great, but based on my experience, new customers are simply not welcomed. A year and a half is more than enough time to catch up, or at least balance the flow of new / existing customers. —————————————————— Reply to owner: Thank you for your reply, I appreciate to know I am corresponding with ownership. I am most definitely a civil, educated, and respectful person, and I am sorry you are understaffed. I am sorry this impacted your schedule & availability. As a business owner myself, I wish you thrive. Having said that, your insult does not change the fact that it is my right to share my experience with your service / or lack thereof. It has been over a year of wait, during which I called only twice to try my luck in having my dog groomed at your shop. Never received a follow up call nor email. Do not confuse constructive observations with aggressiveness. Insulting me after I shared opinion says a lot, and I agree with your statement. We are not a good fit. I reiterate, it is my right to share the facts of our interactions, and also to remind you that reviews like mine are an opportunity to improve your services, and more importantly an opportunity to grow.

Excellent customer service ????. The Staff are friendly, professional and definitely animal lovers. By appointment only for pet grooming, but for nail trimming they do accept walk in. I love their loyalty program and Instagram pictures of my dogs(Lucas and Bella) ???? ????.

Good price and the dogs came out great!

They are great! Never a dissapointment when taking my baby there!

Two years ago, I took my dog for nail grinning and they cut her little vein and made her bleed. This Saturday I decided to give this place a try again and guess what...they cut her nail and made her bleed again. The front lady was" this is very normal, it happens all the time"....can you believe that? and I still had to pay the full amount. Not even a sorry I got. I watched them treat some of the dogs too. They are not nice. She took a scared little chihuahua and throwed her inside a cage. Don't take your babies here.

Took my little Maltipoo puppy here for his first groom a couple months ago and he came out looking so adorable! Melissa did a great job on him! I was so nervous, because I didn't know how he was gonna act, but they told me he the goodest boy. So very happy with the results and we will be returning for future grooms!

Monica did a great job with my minischauner Lua I loved her haircut!

Took my dog Shelby in at the last minute without an appt. They did an awesome job as always. Highly recommend them.

My puppies love it here!

I love city pooch. Their services are excellent and they do a wonderful job with shampooing and grooming our dog. :)

Great place to share my mom's dog for years

You're dog will love it!

Ive been bringing my dogs here since the place opened. They do an amazing job and the staff is amazing.

Very professional and take good care of your dawgs

Very happy with the service they provide. Friendly and nice.

Called to see if they had a same day appointment and they were happy to take my dog. I explained she is 15 and blind. They took care of her with a sense of genuine care and urgency. They minimized the amount of time she needed to be there so that she could go back home to her familiar environment. She was beautiful and happy when I picked her up.

Thank you City Pooch for making my papi look his best It was my first time the other day having him groomed ! , I highly recommend this place . My little baby walked out of there looking like a poodle model . Staff friendly over by phone very communicative

Quick and good service at a great price.

Been taking my maltese for several years here. I love the place it is so clean. They are really friendly and I know they treat my dog here with care

I've been bringing my five dogs to City Pooch for several years now. They are an excellent facility. The staff are kind, courteous and professional. Highly recommend.

This was my second time taking my pup to City Pooch, and I'm less than satisfied to say the least. I wasn't entirely satisfied with the service the first time, but what with all the terrific, glowing reviews they have, I decided to try their services again. Suffice it to say as I wasn't impressed the second time around either. Let me state beforehand that, yes, they did tell me the wait time was going to be longer than usual this time because they were running behind. And while I was understanding at the time, it becomes important to mention once you tie it together with pricing (more on that later) and overall quality provided. My pup was at City Pooch for around four hours, and again, I understand this time there were mitigating circumstances which lead to that, but the first time around the wait time wasn't much better. You would think that with the amount of time they have your pup, the quality of the service would be outstanding. Not so. And that's where pricing becomes important. As with most services one purchases, pricing may determine the quality of the service it is you receive. To my eye, for what I paid, the work seems rushed and not all that great. If perhaps the service were cheaper, then I'd have no grounds to complain, as I get what I pay for. Another important point about pricing, which I believe they should fix, is the borderline deceptive pricing they state on their website. The package I requested started at $35 with the very important caveat that pricing may vary depending on size and weight of the dog. My pup is a 7 month old goldendoodle that weighs 36 pounds. Even when fully grown she can't be characterized anything other than a medium breed. How is it that a service stated on their website starting at $35 ends up costing more than twice that at $75? If size and weight are of such importance to pricing, what are they basing their initial estimates on? That's highly deceptive, and frankly, a very upsetting surprise. And it is a surprise, as they provide the service first, and then charge, without ever letting you know of their vastly increased and inflated price. If when you arrive, they see the dog is bigger than their predicted pricing estimate, then they should inform you immediately for you to be able to then choose whether or not you wish to procure their services. Not giving you the option and later surprising you with a price change of more than double the quoted amount is, to me, borderline deleterious business practices. Would NOT recommend.

They were so good. Took my puppy here and she is usually a furry mess but when I picked her up she looked like the cutest teddy bear. Didn’t look traumatized either. Definitely recommend.