106 reviews
All reviews (106)
Yelp (51)
Google (55)
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Isabela Dos Santos
3 years ago
My cats and I love Waggy Tail Pet Care! They've been my go-to cat sitters for several years now, and it was entirely worth the price to upgrade from the "friend favor" cat-sitting system. With Waggy Tail, everything has always been very professional, friendly and reliable. They provided the lockbox for my door before the first visit, and we just reuse that one each time. I love the reports after each visit, which always include a little description on how the visit went, as well as photos of my cats, their cleaned litter boxes and their refilled foods. When I'm out of town, getting those report emails is the highlight of my days. I totally recommend Waggy Tail to cat owners in Miami Beach.
Andrea De Marco
3 years ago
I've been using Waggy Tail for over 6 months and they are great! The walkers give detailed summaries and pictures of every walk and show lots of love to your fur baby. I was super nervous about leaving my puppy at home, but they make you feel very comfortable. Great service!
Tim Downs
4 years ago
Michelle at Waggy Tails took care of our Bulldog for an extended weekend. She made sure to send us lots of photos and videos and it was obvious Louie had a great time! He was a happy boi when we picked him up. Will be using Waggy Tails again when we travel. Couldn’t recommend her more!
Jenny Chesin
4 years ago
Michelle at Waggy Tail was amazing! Our 3 year old bulldog has gone through a history of medical issues, and we are very picky when it comes to who we leave him with. He spent the weekend at Waggy Tails, and was well taken care of. Lots of photo and video updates were provided to us during his stay, and it looked like he was having so much fun! Michelle was very responsive via text and call, and truly seems to love animals. We will 100% be using Waggy Tail when we need a sitter for our next vacation.
Francois Nehama
4 years ago
I have been using their services for about 6 months and i was compelled to write a review for they really deserve it. I have used extensively both the walking and pet sitting services for my 12 year old dog Polly. From the thorough communication, to the timely and heartfelt details, to the professional spirit, Waggy Tail has always been on point. Highly recommended
Andy Baker
4 years ago
We were so pleased with Michelle and her team of wonderful walkers. Always on time, each person cared for our dog, Jack and did their best to give him exercise and care. …
Alan Matthews
5 years ago
Michelle is a dedicated business woman who runs a top notch operation. Her crew looked after my two dogs 24/7 for three weeks without missing a beat. Her workers are delightful, polite, on time, and helpful... can't say enough good things... I came across her in 2016 on the Sunset Islands and have used her since.
Tod Beachs
5 years ago
I was suddenly hospitalized and my dog Kelly had no one help her through this traumatic time. I texted many companies all with the same text message from the hospital once I found out I would be staying awhile. Only waggy tail responded and …
Terry Bogart
5 years ago
My beagle just loves Michelle. She knows how to make walks fun.
Tamy Rodriguez
5 years ago
Very pleased with the services, the best place where you can leave your dogs!!!Michelle thank you so much you're amazing!!
Scott Haug
5 years ago
I have used Waggy Tail Pet Care multiple times for my cat and it is a very great service! Michelle and the team there are punctual, reliable, and great at what they do. My cat is always very happy when I come back from a trip and my place cleaned up. I would highly recommend Michelle and her team! They do an excellent job.
Robert Hajir
5 years ago
My girlfriend and I are what you would call "overprotective" of our two small dogs. We are very picky about who we will allow to watch over them, because we demand and expect a very high standard of care. When we needed a place for them to stay, we went with Michelle and her Waggy Tail Pet Care service based on the phenomenal reviews left for her online. Afterwards, I was thoroughly impressed with the reasonable cost of services, her demeanor with the dogs, the lodgings she provides, and her attention to our very detailed instructions. Since then, we have consistently boarded our dogs with Michelle, including two extended stays. We were able to take these trips only because of our level of trust in Michelle and the peace of mind she delivers. Two side notes: 1) Our dogs go nuts when they see Michelle, which is a great sign. 2) She recommended a fantastic groomer to us. She knows her stuff!
nicoleks811
5 years ago
Michelle, Amber, & the rest of the Waggy Tail team have been so great with my big labradoodle Lucy! We just moved to the Flamingo Park neighborhood, & I was anxious about finding someone to help me care for Lucy. Michelle instantly put my mind at ease, taking Lucy to the dog park for many many rounds of fetch during her first few visits. I feel confident that Lucy is in good hands with the Waggy Tail team, & it makes me so happy to know she is getting out & having some fun while I am away at work. I also really enjoy receiving detailed reports & photos from each visit. It is also incredibly easy to schedule visits via their online portal or App on your smartphone. I would highly recommend Waggy Tail Pet Care to anyone looking for a reliable pet care service.
Mike Miller
5 years ago
Best pet sitter we have used. Always does a great job and provides detailed daily updates.
DoNotSit OnTheFurniture
5 years ago
We have been bringing our little boy Chocco here for a couple of years now and Michelle and the rest of the team have been super amazing and caring and loving! He gets the individual attention he needs and stays sometimes weeks with them. We highly recommend Waggy Tail for you pets and trust us, they are game changers!
Ella Cooper
5 years ago
My wheaten (Archie) LOVES going to Michelle's for the weekend. When he sees her at the park he gets so excited. It makes me happy to see because I can tell he loves and trusts Michelle. She also sends video of him playing with he new friends, which I love!
Jessica Goldberg
5 years ago
Michelle was amazing with our pup Riley. This place is unlike any other doggy daycare. I was so nervous about leaving Riley with someone else and I felt completely comfortable the whole time, in fact we even had her stay another night! My pup had the best time ever! I will never go anywhere else and I will definitely be back.
jody haggy
5 years ago
We were able to arrange our visit from out of town and our pet was welcomed with open paws! Communication was fast and efficient. THANK YOU!
Johanna
5 years ago
I've been using Waggy Tail for over a year for walking and boarding. I originally wanted a service to walk my older dog while I was at work, (since he looooves walks) and for overnights, because I travel for work. He loves all of the Waggy Tail walkers and is so relaxed and happy when I get home! They are also great with my new puppy, even cleaning out her crate when needed! I know there are lots of options in the MB area, but I'm really happy I chose Waggy Tail. They genuinely seem to care about my pets, the walkers are all super friendly, and their interface is easy to use. Plus, they send you a cute report card with photos and notes to let you know how your pet did on the visit!
Natasha Litvinov
5 years ago
Best pet care and walks ever. Daily reports with professionally taken pictures, truly personalized care and genuine dog love! Eustace was very sick when Michelle started walking him, and I simply wouldn't trust anyone else but her. He is doing much better and we can't wait to come back in the winter!!! Missing you!!!!
Michelle Taylor
5 years ago
This company is wonderful. We moved to Miami Beach and needed to find dog walker. Our dog is a bit fussy, timid and was freaked out with his new environment. Setting up the meet and greet with the owner, Michelle, was easy. The meeting went well and I knew we had to give her company a try. Our dog loves, loves, loves Amber. He leaves with her without any hesitation. Our cat really likes her too. And she sends me pics and info on how the walk went. I’ve never had a pet care company be so thorough. You can tell they love animals and treat your fur-babies well. Their system is easy to use. Their response time is fantastic. I recommend Waggy Tail Pet Care 100%.
Marin Feldman
5 years ago
When I moved to Miami in December 2018, I was in a panic because I could not find a reliable dog walking service that covered Downtown. I'm from NYC and not about to leave my 12 year old dog with just anyone, or give just anyone access to my apartment. My experience with pet businesses in Miami has been overall pretty disappointing - people wouldn't call me back, sounded shady over the phone, etc. Enter my savior: Waggy Tail. Michelle and team were extremely professional and responsive from Day 1. Michelle came over to my apartment to meet and greet my dog and thoroughly explained how the service worked, so I could get comfortable leaving her and her team to care for my dog. Her service is GPS-tracked, so I can see when they are entering and leaving my building, and they always leave notes on their internal portal letting me know how the walk went. They have always been on-time with walks and responsive to any last-minute needs. I've also used Michelle for dog sitting at her home in Miami Beach, and my dog seems to love it. I feel extremely lucky to have found Michelle and Waggy Tail where I feel like my dog is in caring hands. She's terrific and runs a great business - I highly recommend Waggy Tail.
Kimberly Langston
5 years ago
So HAPPY to have found Waggy Tail to look after my 2 havanese. My pups were well taken care of while our family was away on vacation. Thanks for the VIP attention????
Ken Davis
5 years ago
My wife broke her hip and had surgery....I need a hip replacement and can't pick up from our 16 yr old shitzu so I went on Google for dog walkers. Finding WAGGY TAIL has been a TRUE JOY for my wife, me, and Zachy our dog. Can't praise Michelle and her "gang" enough!!
Juan Ganem
5 years ago
Great service, Michelle is very personable and loves dogs and animals in general. My charlie loves her and she gives me and my gf the peace of mind when we need to work late as Michelle takes care of the dogos ! Definitely recommend
Roger Shields
6 years ago
Michelle and her team saved me big time. I didn't know my dog was barking all day long when I was at the office until the neighbors complaints started rolling in. Michelle and her team were not only affordable &responsible dog walkers for showing up on time but also offered great tips on training to minimize the problem. So far so good
Zachary Burton
6 years ago
Very professional, They really care about my dogs and well worth it, because I love my little rug rats too! If your a regular like me makes sense to get the package deal and save a bit too! Go Waggy Tail! They also take amazing photos for me to enjoy during the day, which is kinda cool!!!
sarah norfleet
6 years ago
Outstanding service and care. Michelle came to our home to meet our two Jack Russells and spent time observing, interacting and getting to know them in order to assess their needs and decide on the right fit for who they would stay with …
Rosemary Pritzker
6 years ago
Michelle has a magic touch with dogs, which is clearly influenced by how much she loves them, how intuitive she is to their needs, and how sweet she is with them! My dog Juju LOVES her more than almost anyone on earth! She gets so excited every one Michelle comes to get her! Plus, Michelle knows a ton about caring for dogs and has great referrals for vets, groomers and anything else you might need! She is trustworthy and probably the most reliable person I’ve found in Miami, which is saying a lot! A thousand thumbs up! ☺️❤️
Robert Malloy
6 years ago
There are not many people I trust to leave my dog with but Michelle is simply the best. I use her quite frequently and can't ask for a better sitter for my pup. She has a few dogs of her own and great house with a fenced in yard for all the dogs to play. Your dog will never be alone there. My pup loves it there. She is also very happy to accommodate in any way. She keeps me updated with lots of fun pictures/videos and my dog always comes home very happy. Thank you again Michelle
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Business Hours
Monday
8 AM - 6 PM
Tuesday
8 AM - 6 PM
Wednesday
8 AM - 6 PM
Thursday
8 AM - 6 PM
Friday
8 AM - 6 PM
Saturday
8 AM - 6 PM
Sunday
8 AM - 6 PM
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