87 reviews
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Yelp (15)
Google (72)
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Daniel Beltran Vielma
2 years ago
La atención es rápida y profesional. El personal muy capacitado y con la mejor disposición de ayudarte!!! La atención del joven Sergio es excelente!!! Lo recomiendo!!!
Emily Carranza
2 years ago
I took my cat 2-3 times in a 2 week span because I knew something was wrong and the vet told me that everything was OK and when I took her somewhere else right after she ended up having asthma and now I’m very worried because they misdiagnosed her and who knows what could have happened if I never took her to another hospital. Definitely never going to banfield ever again.
Alli’s Magical Insights
2 years ago
I wouldn’t bring a goldfish here! During Covid you have to use your fingers on their disgusting machine and their staff it is extremely rude! BEWARE! The most unprofessional people I have ever meet! They just think they’re going to bring your animal in the back and do whatever they want and Nor explain The procedures are going to do on your animal before they give you a bill! I was told to see a dr it starts off at $50! Don’t ever talk to the girl that has short hair that has a rat tail!
Dave B
2 years ago
It's not about Banfield being the best it's about the people that work at this particular Banfield that makes it the best you all rock every single one of you that work there are absolutely awesome and I never met a vet that was so personalized and attentive to the customers that they have hands down the best, I refer everyone I see to them
Lori Paolillo
3 years ago
Extremely pleased with the way they took care of my Lacey girl. The time that Dr. Sara Febbo took to explain everything to me. Thank you for taking care of us ???? The girls in the office are amazing and very much on top of everything!
Chestnut Suarez
3 years ago
All my pets go here. Friendly and know my pups and me when we come.
Gerardo Acevedo
3 years ago
So far I've had a first time calling in great service conversation with staff.
Tanya Yee
3 years ago
I've had my Milo since he was 8 weeks old and on 4/9/2021at 5pm he fell into an eternal sleep. This was the hardest thing to do but the right thing to keep him from suffering. Milo developed congested heart failure, a large mass in his lung and chest wall and other conditions. Dr. Handley and her team supported my entire family during this time. Her team who assisted us was amazing. I miss my Milo, he was a great puppy and lived a great life. Milo was 16 years young. Thank you
Susan Keelan
3 years ago
I didnt like being yelled at because my dog is 2 pds overweight. Hills stop making his diet food and he does not like the new stuff. I like staff as they are always so nice and helpful.
t L
3 years ago
I found a stray kitten last night and wanted to do a full health check-up, but my primary vet was all booked up until Monday. One of the front desk ladies suggested Banfield. I was nervous at first, especially with some bad reviews I read. Turns out, there was no reason to be. Every person I talked to from the front desk receptionists, the nurses, to the doctor were all nice, courteous, and pleasant to talk to. They responded to all of the questions I had regarding prices and how things worked. They were transparent with everything. The prices are exactly what they should have been for the services I needed. I am very thankful I took the kitten there and will be recommending them to anyone in the area. Thanks for all your help! You made my weekend by taking care of this pretty little kitten I found on the street. Edit: I booked an appointment online for a stray I found and they didn't bother calling to confirm yesterday that I had an appointment today and didn't let me know they'd changed their policy about 3 weeks ago. When I got to the door the woman informed me it would be 4-6 hours because they were only doing drop offs. Excuse me? I have a job to get to that I can't just sit around and wait for most of a work day when that's why I booked an APPOINTMENT to begin with. If I book your time at 8 am, I expect my appointment to be at 8 am, not 12-2pm. This place went from being a godsend in December to being a waste of my time in April. If they had bothered to reach out and confirm/inform yesterday like most practices will, I wouldn't be writing this right now and it would have stayed a 5 star review.
Rosa Brugal
3 years ago
Excellent service!!! Fast and courteous!!!
Wes Transue
3 years ago
Great caring vet with super people working there. They took time to triage and listened to me explain why we were there. Definitely an asset to the brand.
Victoria G-P
3 years ago
Very polite, handling covid-19 protocol accordingly and safely. They took care of my puppy and gave me all the information needed and instructions in a manner I was able to understand. Love it!!
debbie maibauer
3 years ago
Brought my cat here for his 9:45 appointment today after they kept him drugged up for 3 days when I arrive at the vet they tell me there's no appointment keep in mind my cat is 15 years old and very skittish So the girl tells me to wait in the parking lot 30 minutes until the doctor arrived keep in mind my cat don't do well in a cage that's why they have her doped up
Paul Wilder
3 years ago
Today was quick and efficient for plan covered oral vaccine. Staff member was courteous and thorough in evaluating my dog. This level of service was greatly appreciated.
Dexter Panthier
3 years ago
I took my sick dog there, I was under the impression (based on what was told to me when booking) that my appointment was another time other than what they claimed they had down for me. They claimed I was 15 minutes late (thought I was arriving early) and they would not see my dog under no circumstance and I would have to reschedule. I feel like my dog is just another number to them and there's no real compassion for my pet's life. I will discontinue my wellness plan and will not take any of my pets back to Banfield. If you're looking for a vet that cares for your furry family please do not come here.
Cristina Mesa
3 years ago
Awful experience each time! Staff is super rude, not to mention they drew blood on my dog because they failed to read her chart and realize it happened the visit prior. Also, don’t go anytime near closing time bc they will rush you off the phone and their office! Horrible.
Victoria K.
4 years ago
This place is a SCAM!!! They lie just to make some money off you and your pets. They care more about where you buy your flea & heartworm meds and selling you their worthless, overpriced plan than your pets health and well being. Sarah Febbo should be ashamed of her self. She is no “vet”. She’s a joke, useless and unprofessional. The vet I switched to was shocked at her incompetence. Stay away from this place, please!
Juliana Verly
4 years ago
I love Margate Banfield. The girls in the frontdesk are amazing, they really know what to do, and have so much love with my pet. The doctors are excellent. Very satisfied.
Venecia Olivia
4 years ago
The staff are super sweet. You can tell they all have love for animals. They're also very informative. They took great care of my new puppy. I'll definitely continue with them. Sidenote: love the app which is convenient for making appointments and getting updates.
camilo rodriguez
4 years ago
They keep my dog healthy
Carrie Hernandez
4 years ago
Once again Banfield Pet Hospital has pulled through for my Zoe girl please pray for my baby she is in the hospital and I know she is in good hands at Banfield Pet Hospital that's my baby girl soldier Jesus watch over her amen
Dulce Perez
4 years ago
I am a new dog owner and Banfield has been fantastic. I’ve been to their Lauderhill (Dr. Thomas & Max) and Margate (Dr. Kajatt & Carisa) locations. The staff is warm/welcoming and seems to genuinely care about my pup. They take time to answer my questions (I ask A LOT) & they’re very professional. The doctors always call to speak to me/walk me through any procedures and the nurses are the sweetest. Lauderhill location is also inside a PetSmart & Margate location is next to public so either way, you save a trip! :D
Jessica Santiago
4 years ago
I have had this pet insurance for 8 years and it is extremely sad that the bad service of today will have to change all of that. When I dropped off my dogs this morning, they implemented this procedure that no one explained to me when I …
Jill Ridley
4 years ago
Always very nice staff! Pricey but most vets are.
Saviijus Mlndz
4 years ago
I really NOT recommend this place, the employees are not friendly and very rude, the vets have no idea about anything, the worst place to take care of your furry.
Michelle Brisotti
4 years ago
Worst place ever..nasty and rude. Using Banfield is bad. Made by dog blind because of wrong dosage from Vet.
Nicole Renee Renguso
4 years ago
I am grateful for the superior customer service, thoughtfulness, and professionalism. I brought my 17 year old 'puppy' with severe arthritis in for a pedicure. We have good days and better days, today was a good day. Unfortunately, he was unable to get up to walk. Cali and Chrissy came to our rescue in the rain and performed the pedicure outside. My puppy had an accident in the parking lot, which they swiftly cleaned up despite me volunteering to clean up the mess. I truly appreciate the service! They were extremely friendly, tender, and patient with my puppy!
Sandra Fitzgerald
4 years ago
I LOVE HOW THEY TAKE CARE MY DOG'S SACHA AND TACO
Michael Petraites
4 years ago
The worst animal hospital I have ever been too. Everytime I brought my puppy in it cost way more than they talked about. Put the puppy on there wellness plan (dont do it btw) and they pushed for her to be spade got it done cost 120$ more than they said now the healing is not going well and they won't see her told me to go to a emergency clinic. Don't waste your time if you care about your pets will be reaching out to there corporate office the worst veterinarian ever not to mention you make an appointment get there a little early they tell you you have to wait until your appointment than they stare at you 20 minutes past your appointment through the window till they finally come out to tell you to wait some more horrible
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Business Hours
Monday
7 AM - 6 PM
Tuesday
7 AM - 6 PM
Wednesday
7 AM - 6 PM
Thursday
7 AM - 6 PM
Friday
7 AM - 6 PM
Saturday
7 AM - 5 PM
Sunday
9 AM - 5 PM
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