PetSmart Jupiter, Florida

I like petsmart better than petco.

Clean, great variety and stock, nice customer service ????????

This review is specifically for the grooming department and Mikalya! She did an amazing job on my fussy Maltese mix. I needed a last minute appointment and they got us in. Thanks again Mikalya, Lani looks great!

Love Petsmart! Staff is always friendly and eager to help.

Place has lost all its good grooming staff. Went to drop off my dog and two girls (who could use a groom themselves) were literally sitting around doing nothing and did not offer to check me in. I sat there for almost 10 min. I heard the groomer in the back say "she can wait" yeah I don't think so. Needless to say they have lost my business. Clean up your grooming staff....soooo downhill

Always so helpful. Clean store. They don’t always have everything I’m looking for but they have a crazy large selection of everything…

Good place to shop for pet supplies they are just lazy as hell it takes so long to get help for ???? they lazy as hell the wait time is at least 15 mins or more im sick of it get help or better employees that can be more helpful to customers they just stand around and fi nothing.

Quick, that is how I would describe my experience. So rare these days when that is exactly what you need.

1 to 2 more expensive across the board from petsupermarket. The staff here doesnt seem very happy to be at work, unpersonable.

Bought our new family member our Kitten Loki.

Expensive vaccinations. They quoted me $220. I made an appointment thinking I had no other options but found a place called Vet Wellcare right next door that quoted me $105 for an exam, blood tests, and vaccinations. Tried to call PetSmart back to let them know I had found something else but they put me on hold for 10+ minutes ????

I go to Banfield Vet that is located there. Be prepared to be there for awhile always I like the vet but they need to be on time. Store is a little messy with only cashiers no help in store

Ashlynn is very helpful and knowledgeable! Excellent customer service because of her I will definitely be back again!

My husband dropped off my dog for his grooming appointment. They told him to bring him to the back . They mistaked him for the wrong Dog. No one knows what they are doing and what is going on. The grooming station sent him to Banfield and they should never have accepted him in the back once they pulled up his info. We got the phone call from the groomers asking if we missed our appointment and they told us we need to call Banfield immediately because they didn't know what they were doing with our dog.

As always...professional, courteous and efficient!!

My appointment was for 12:30pm and when I arrived to pick my shih tzu up at 4:30, he was completely shaved and his face was not trimmed properly..The groomers were new and they were not as friendly as previous groomers..I may not return after 4 years of service with Petsmart. VERY DISAPPOINTED.

I love this store and their staff. They are really friendly, and they are great with my cranky old German Shepherd who thinks bath is for other dogs. Good group of folks!

Always professional and great with my Cali. Easy to check in and out.

She loved going there so much she conked out....

We adopted the kitty of our dreams here! The staff was so incredibly helpful, especially Kayla. I can’t say enough good things about her. We drove about 30 minutes from north Stuart, and it was definitely obvious to us that the staff loved the animals and cared that they find a good forever home. Best pet store I’ve been to by far.

Very nice and helpful staff and pet friendly.

Not a great selection on dog harnesses.

Staff is very friendly, and always willing to help you. Store is clean and well stocked. The only down side is their high prices. If not for that, I would shop there more often as I have 14 rescue animals.

Very busy and some times close

Had my dogs groomed they did a real nice job

Got a couple of schooling fish here a few weeks ago. They died within 3-4 days but I left them in the store bag way too long so I am certain it was MY fault. Have bought several fish here with good fortune and 2 snakes several years ago that have been nothing but awesome ever since they joined my funnyfarm. Prices are ok/fair for a brick and morter biz AND they price match Chewy.com as an added bonus. Solid store IMO

They have what you need and more!

Super attentive and pet friendly staff. They greet you at the door and periodically check in with you to make sure you are able to find everything you need. My puppy and I go here at least once a week. They always give her delicious chicken treats ????

Staff was amazing! Extremely patient and understanding with my dog. She is extremely shy in new surroundings and does not always take well to new people. The staff made her extremely comfortable, she even offered up some kisses. I was shocked as she has NEVER done this. I will definitely be going back.

They took care of our dogs. Nice people and really good service.