VCA Augustine Loretto Animal Hospital Jacksonville, Florida

200 reviews

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Reviews: VCA Augustine Loretto Animal Hospital (Jacksonville)

All reviews (200)

Yelp (35)

Google (165)

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Kaitlyn Law

a year ago

My first experience with VCA was great. My dog can be aggressive but the two veterinarians handled him perfectly and even got some kisses from him after they gave him some treats! They were all very friendly and helpful.

K “Krisco” L

2 years ago

Love the staff and Dr. Marianela Francesena! We were treated wonderfully and everything was explained completely and thoroughly. *** What a difference 2 years make! I will NEVER bring my animals here again! After bringing numerous dogs over 25+ years, once Dr. Prince retired and sold his practice and VCA bought it, these people could care less except for your MONEY. Didn't even bother to tell me Dr. F had left the practice, apparently they never have appointments on Mondays according to the receptionist/phone answered and you'll NEVER get a call from the 'office manager'. Julington Creek Animal Walk welcomed my geriatric pups with open arms and took EXCELLENT ❤ care of both of them.!

Diana Bradshaw

2 years ago

The staff here couldn’t have been more professional and friendly and let me know the cost of my new cats procedures ahead of time. The place was spotless clean and the staff were all very caring and compassionate and considerate and seemed to truly enjoy their jobs from the office manager to the tech and the doctor!!

Sandra Bezio

2 years ago

I bring my beloved pet and the attention they give her is above and beyond. Will not bring her anywhere else. Very friendly staff.

Ellen and Paul Bissmeyer

2 years ago

Very welcoming staff who are excited to help you. Vets are great at including you in decision-making for your pet's care. Very accommodating for my dog who gets nervous at the vets.

Donna Galliher

2 years ago

On March 31st, my daughter and I had to put Our 4 legged little girl down due to Cancer. It was one of the hardest days of our lives and the staff was so caring and professional. Pam and especially Dr. Eslick was so patient and didn't rush us. Dr. Eslick explained the process and rubbed Rileys head and talked to her till she took her last breath. This staff is amazing, caring and professional.

Robyn Talbot

2 years ago

Dr. Eslick and team take awesome care of my cat Zoe, who has PTSD, and has to be sedated to have her nails trimmed. Zoe is 15 years old and just saw Dr. Eslick for some respiratory issues, Dr. Eslick kept me up to date on all test results and discussed all concerns with me. Best vet in the city.

Lynda Jennings

2 years ago

Always a good experience. All the vets and staff are awesome


2 years ago

I have never had an issue with them. The staff is always extremely friendly, and we've been going to them for well over 20 years.

Tucker Patrick

2 years ago

Kind staff and thoroughly helpful. The doctor took the time to explain everything to me and it made a big difference.

Kelli Reynolds

2 years ago

These folks are so good and gentle with your family member. Hands down they are the best.

Charmaine Mcqueen

2 years ago

Pleasant experience. Clean facility. Staff was patient and offered alot of good information.

David Kincaid

2 years ago

The staff is awesome, they love my dog almost as much as I do.

Lisa Dieleman

2 years ago

Happy. My sweet Tank is doing great!

James Wallace

3 years ago

Had a great visit today with the vet. They took care of my pup and love my new vet.

willow rain

3 years ago

Nice place and super helpful. Downfall is there's always a week or two wait to get in.

Amirah Johnson

3 years ago

My puppies LOVE the entire staff

Chris castillo

3 years ago

They are amazing with our trixie, great service and we have no complaints.

Colleen Sullivan

3 years ago

I transferred from VCA in CT. The doctor was amazing and my dog lives her. She followed up with texts and phone calls. I have the adult care plus plan I highly recommend it.

David Starr

3 years ago

Very caring and knowledgeable staff. Highly recommend them!

Deborah Roseberry

3 years ago

What pleasant women work there! A beautiful lobby and exam room! Dr. Boyd was wonderful to work with and informed us plainly about our dog's problems and treatments. Highly recommend!

Diana Hodges

3 years ago

I adore this group of people. They are great with my dog.

Dream Resistance

3 years ago

Love VCA! Great, caring doctors!

Ed Ludke

3 years ago

The staff at VCA knows and loves our pets almost as well and as much as we do. This place is well run and welcoming.

Gary Zeiger

3 years ago

Dr. Eslick is the best! She does what's best for your pet.

Gayle Toms

3 years ago

I took my almost 16 year old dog in because he had quit eating and was vomiting liquid. I didn't know if he was failing just due to age or had an infection. Dr. Tom checked him physically and determined right away that he probably had a tumor in his spleen/ liver area. He confirmed with x-ray. It was a large tumor. He took plenty of time discussing options. It wasn't good and due to my Sammy's age I didn't want to put him thru a surgery and Dr. Tom never pressured me either way. I took Sammy home that evening and brought him back the next afternoon to be euthanized. Everyone in the office were so kind and understanding and gave me plenty of time with my Sam.

James Boyd

3 years ago

Been coming here for years. Amazing people!

Phil Shores

3 years ago

Good hours and appointment scheduled quick and easy. Pricing good.

Sara Katherine Murrey

3 years ago

My husband and I bring both our beloved dogs here and we love this office! They are so nice. We’ve seen two different doctors and really liked them both. I would not continue to take my pets to a vet’s office if I didn’t have complete confidence in their abilities. I have all the faith in VCA—highly recommend!

Rosemary Ruby

3 years ago

Friendly, helpful, and takes good care of my girl.

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VCA Augustine Loretto Animal Hospital, Florida, Jacksonville

11359 Old Saint Augustine Rd

Business Hours


7 AM - 6 PM


7 AM - 6 PM


7 AM - 6 PM


7 AM - 6 PM


7 AM - 6 PM


8 AM - 4 PM



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