Monument Road Animal Hospital Jacksonville, Florida

230 reviews

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Reviews: Monument Road Animal Hospital (Jacksonville)

All reviews (230)

Yelp (28)

Google (202)

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Starr Curley

2 years ago

Our whole family comes here for our babies and they have always been the most kind and amazing company with the best staff! They always take the best of care of your pets and you can tell they really care about the families they work with. Dr. November and Dr. Wilson are awesome

martha jimenez

2 years ago

Dr. November and Dr. Wilson were both such amazing vets for our three dogs. The front desk staff was always so nice even when they seemed to be short staffed some days. We went to Monument for over year and had a good experience every time. Unfortunately we had to move back to California I hope we can find a vet with a staff as great as the one at monument.

Brian Swann

2 years ago

Great staff. Very helpful. Answered all the questions I had and even followed up to check on how Zelda was doing after the visit. Seems like they care about my cat like it was their own. Very happy with my experience with Monument road animal hospital.

Beloved Yisrael

2 years ago

Poor customer service from some of the front desk people. Specifically, Krista. Her attitude is very poor. I'll never go back no matter how convenient the location for me.

Cassandra McMillion

2 years ago

Met Dr Wilson as my daughter took her westie puppy on for exam and shots. I was very impressed with the atmosphere and professional service received.

Andrew Diaz

2 years ago

Great customer service and team.

Phuoc Huynh

2 years ago

Great staff, they really care about your pets.

billy elliott

2 years ago

Very knowledgeable and attentive. Open about discussing diagnosis, procedures, meds, and pricing. Follow up was well-done and focused on the patient (my cat) rather than my personal satisfaction, which I liked quite a lot. Vet stayed in the room until I had no questions left. Even asked about my other pets.

Ian CRJ

2 years ago

Dr. Wilson and his staff were great. He took the time to explain his diagnosis of my Dog's health problems and listened to our observations. Gave a treatment plan that is working wonderfully. MRAH seems to put the health of your animal first instead of seeing dollar signs. I highly recommend to anyone needing veterinarian care for their animal.

mary weber

2 years ago

The most pleasant vet visit I have experienced in quite a while!

Richie Hamrock

2 years ago

My dogs nail completely broke off somehow and was bleeding excessively. I immediately rushed her to the closest place I could find which was Memorial and the front desk staff were absolutely rude and unprofessional. I understand that you are not accepting new clients, but I asked if she could just give me some advice on how/if I can remedy this and she just insisted that I go to a different place because they are refusing new clients. This was an emergency situation and they could care less about my dog that was bleeding all over me and the floor. I’m sorry I interrupted the 300lb woman’s lunch break. Never again will I go here nor recommend this POS business to anyone.

Billy Duke

3 years ago

Great place. Really care

bobbie harris

3 years ago

Very kind and helpful. They all really care about your pet. Dr Wilson is awesome!

xhdfatboyx

3 years ago

Prompt, professional, pleasant experience. Highly recommended if you are in need of veterinarian care.

Brittany Guthrie

3 years ago

My husband took my dogs to see Dr. Wilson their first time and he loved him. He said Dr. Wilson. was very patient and informative and worked well with him about keeping costs down. Our experience today with Dr. November was exactly the same. She was so kind and took her time to thoroughly answer all of our questions. The rest of the staff was very sweet too. They're awesome about helping us navigate our options as far as payment.

Mary Lu Welch

3 years ago

Always friendly. Ready to accommodate with appointments. My pups love them.

Kalinda Jerkins

3 years ago

Dr. Wilson has been my cats vet for over a decade. The staff is always so nice and the prices are reasonable and my favorite part is that they'll tell you what you actually need for your pet and what you don't.

Jennifer Reed

3 years ago

The best vets and staff you can find anywhere. All of them are truly caring people who take great care of their patients and their patients families!!

sam turner

3 years ago

Super nice staff. Great doc. They really seem to care

debbie randolph

3 years ago

I recently visited Monument Road Animal Hospital to have my dog checked for her yearly checkup. And I am able to bring my dog into the vet office instead of leaving her with a vet tech at my car (like some vet clinics are still doing today). The vet staff is very attentive to my dog's needs and they love on my dog when they see her and they are nearby. The vet office is very clean and the have pictures of some of the animals they have treated in the past with their names and interesting things about them. Such a wonderful place to bring your pet!

Justin Alderman

3 years ago

I have been taking my dogs here for 2 years and they are amazing.

Kathryn LeRoy

3 years ago

I have used Dr. Wilson for years. He is an amazing vet and the staff is great.

Richard Ward (Rick)

3 years ago

Took Morty my German Shepherd to them the staff and the Doctor were excellent and professional. Called to check on him .. Great Service.. ????

susan Plumb

3 years ago

Absolutely the best! Dr. Wilson went above and beyond as far as our little corgi Koda was concerned. Koda had a huge tumor on her left front leg. No vet, including specialty surgeons would do surgery to remove. They wanted to amputate. We were not prepared to do that and wanted to have someone try and remove the tumor first. Dr. Wilson was the perfect Vet for this complicated issue. We are so thrilled with the results and could not have asked for better care! The tumor is gone and Koda does not have any signs of a limp or pain. Just a small scar. Thank you so much for taking on this challenge Dr. Wilson, it means the world to us! I highly recommend this clinic! Before and after photos below ❤️????????????

Jarrod Reed

3 years ago

Thank you very much for kindly helping us with our mini poodle Simba. Very professional and kind staff.

Susan Hayman

3 years ago

Best vet ever! I can't even begin to tell how amazing they are. Everyone in the office is caring, kind, and compassionate. They show in every possible way that your pet is their priority. Every patient is treated as if they were the only one in the world. They even walked with us through the loss of our big boy, holding us up and helping every step of the way. I will never go to any other vet! We love MRAH! ❤❤❤

Nancy Dayton

3 years ago

Everyone at monument road animal hospital is wonderful! Very friendly staff and very good doctors I've been going to them now for 7 years. We had to put my Sophie down and I miss her everyday! I wish they had taken better care of her though it was a difficult time ????????????????

Jennifer Paulk

3 years ago

GREAT SERVICE. I called in to get my pup in for possible GI issues. The staff was very professional, very kind and patient. They do not offer any wellness packages, but their prices are great and would work well paired with an insurance for your pup.

Kacy Evans

3 years ago

Monument Road Animal Hospital is a wonderful vet for dogs and cats. They are very caring and professional.

Diane Jones

3 years ago

Cannot say enough good things about the friendly and competent staff. They really make me feel like my dogs are truly cared for! They are responsive whenever I have a question or concern. Reasonably priced too!

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Monument Road Animal Hospital, Florida, Jacksonville

1238 Monument Rd

Business Hours

Monday

7 AM - 6 PM

Tuesday

9 AM - 6 PM

Wednesday

9 AM - 6 PM

Thursday

9 AM - 6 PM

Friday

9 AM - 6 PM

Saturday

8 AM - 12 PM

Sunday

Closed

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