Butler Animal Clinic Jacksonville, Florida

First time needing a Vet. Extremely happy with my choice! Entire staff is very friendly & was great with my cat! Highly recommend

I needed an appointment set up for my cat who was sick- they were able to see me the next day which I loved. When I go there the front desk girl and the techs were very nice and loved on my cat Molly. My complaint is not with the staff but with Dr. Cook. He came in and immediately started just feeling on her- he didn't introduce himself, he didn't ask me any questions, he didn't try to pet her to make her feel more comfortable- he sucked. His 'exam' lasted like 2 minutes and he wanted to get blood work to figure out what was wrong with her- which i said okay to since I'e had blood work done for her many times in the past since she's 12 years old. Then the front desk girl came in to go over pricing with me for $400+ for the entire vet visit- THAT"S WAY TOO MUCH! I told her they could do everything but the blood since it was $250- again this should not have been that high, you can get blood tests for more than 50% off at other vet offices. Dr. Cook then came back in and asked if "we were okay?" What? I told him, "yeah we're fine, but I'm not paying $250 for blood work." He then just gave me a med for my cat saying it might work and I paid $138 for basically nothing. When I left I called Coastal Vet Clinic and asked what they charge for the blood work Dr. Cook wanted to do and they charged $112 (less than half the price Dr. Cook wanted to charge). I took my cat there that afternoon for Coastal Vet Clinic to check her out and they were much more friendly the Dr. had a very nice bedside manner and was able to address my cats issue without blood work actually. And she is almost back to her normal self. I will never step foot into Butler Animal Clinic again.

Me and my roommate have 4 cats, the people here are so kindhearted, heartfelt, informative, very professional, and overall the ONLY place we will ever go to. If there are charges and you have questions, they will have answers. They give you every possible choice, and chance to do what is best for your animals. They are very well educated and very helpful with questions you may have. I 100% recommend this place and wouldn't have anyone else.

Excellent service. Bella just had her teeth cleaned and they notified me and kept me informed of her progress. Dr Cook called himself when the procedure was over. Highly recommend this clinic.

We were searching for a vet to not only see our two dogs for an annual visit, but become their regular provider. After calling all around the area and either not being helped or not being answered or being offered appointments well into next year, Butler Animal Clinic answered, spoke with me about the dogs’ needs and asked when I wanted to bring them in. Only days later, I took both dogs to the office and was excited to see a friendly, professional office who explained what would happen during the visit. The doctor gave both dogs a thorough exam, told me the results, and asked if I had any concerns. They are our new family vet!

They take such great care of my fur babies. Such a great doctor and staff. Thank you Butler animal clinic

They take such great care of my dog and cat. They remember who they are and are always supper responsive and helpful! Your babies are in good hands here

I can't say enough good things about Dr.Cook and his wonderful staff! They are thorough and professional and truly seem to care about their animal patients and their "pet parents" as they call the owners.

We had an emergency situation with our cat, and they got her in right away. The vet and staff were really professional and caring. We were very happy with the great level of care our cat received.

Called in about getting my puppies vaccinations up to date and they got me in the same day and Dr. Cooke coached me through raising the puppy from feeding to crate training and chewing/biting. Everyone was awesome from Madison at the front to the vet techs in the back!

I got in the same day.. the staff was wonderful.. and Dr. Cook was very thorough and compassionate. Will be our new go to for veterinary work..

My dog Romulus had his first visit with Dr Cook and his staff recently. He is an extremely nervous and fearful dog and they handled him so well. They were very gentle, patient and understanding. I appreciate the care they gave him and we have even been back for a second visit for grooming and teeth cleaning. Romulus and I highly recommend Butler Animal Clinic!

We have been taking our Irish Setter, Piper here for about a year now, for vets visits and boarding. Butler provides excellent service all the way around. The staff is wonderful and Dr. Cook is an awesome veterinarian! We are so grateful for the care they take with Piper! Thank you Butler Animal Clinic for always making us feel at home when we are here.

The best animal clinic my pets have ever been to. They care so much about the animals, give out phone numbers to check in on animals often after procedures/vaccines, and my pets are at ease in the clinic. Madison at the front desk is amazing. Couldn’t recommend a better, more trustworthy place to bring your pets!! :)

Great service, great prices, great people!!

Butler Animal Clinic is the best! I bring both of my babies here (Malshi & Mini Poodle) and they are always well taken care of and loved on. Any questions I have are always answered and the ladies in the office are amazing, they always make us feel comfortable. Dr. Cook is very knowledgable & trustworthy, we’ve had only positive experiences here!

All of the staff were extremely helpful and friendly. They made sure to answer all of my (many) questions about my new puppy and even offered addition informational pamphlets on training questions that I had. Glad to find such a great vet for my new dog!

Our Bear (male cat) wasn't doing well and it was Saturday but Butler Animal Clinic was our saving grace. They did a thorough and professional job of diagnosing and treatment for Bear. They really seemed to be a caring and loving clinic and we would have no hesitation to take him back for future care. The entire staff stepped up and pitched in to help. Thank you Butler Animal Clinic for your genuine concern and care of our Bear. We can't tell you how much we appreciate what you did for us. We'll see you in two weeks for our follow up. I highly recommend them for your pet's medical needs.

You won't find another place that loves and takes care of your animal as much as the staff at this clinic! Everyone that works there is knowledgeable, kind, and attentive. I've been taking my dogs here for 2 years and won't go anywhere else!

Took my dog here from going to another Veterinarian for 9yrs and can say I'm IMPRESSED! They double checked her vaccination records by phoning the previous clinic which was a good thing because her "postcards" claiming she was due for a Rabies vaccine was incorrect. All the staff is friendly and Dr Cook was very informative.

Dr. Cook and his staff take the best care of Jersey. She actually looks forward to going to the vet! She loves her spa days there as well! Very convenient courtesy day care too. Thanks! #spoiledmaltese

Amazing people who work there! They really care about the animals and it shows!

Butler Animal Clinic does an excellent job of caring for your pets.We raised Siamese cats.They received professional and loving care.Our two Siamese girls Sophie and Zoey receive all of their care from these friendly professional.We have trusted and known Dr.Don Cook for over 20 years.

We take both of our dogs here, they’re all amazing! As soon as you walk into the doors Madison and Kim up front are there with smiles, they make scheduling easy and convenient to your schedule, to when you’re in the room itself with Dr. Cook! He explains everything thoroughly and to a way you understand. You can tell he’s been doing this for a while and he’s passionate about animals health! If you’ve never been here you should!

Great Doc, great staff. My dog doesn't even mind going.

I’ll never take my dog to this vet ever again! I took my small Shih Tzu in for his annual physical and shots and more Trifexis. They charged me $487!!! This is ridiculous, I’ll never take my dog there again. Dr. Cook is arrogant and he will talk down to you. The techs were great!

I took my dachshund, Stella, to Butler Animal Clinic when she was bit by a cotton mouth snake on the face. I had only lived in Jacksonville for a week and did not have either of my dogs set up with a vet yet. The girls up front immediately …

I honestly cannot say enough GREAT things about the staff here! They truly go out of their way to take care of your pets! Whether it's an emergency, a routine visit, the pet spa, or for boarding, they are top-notch! I will ONLY take my cats and dog here!

EDIT: I feel like the service has gone down since we first started coming there several years ago. They have had a lot of Drs in and out of the business which makes it hard to feel like your pet is being seen by the same DR consistently and …

On behalf of Lucy, Opie and Pearl many thanks to helping us out when we were not doing so well. Dr. Cook and all of his staff are absolutely wonderful and life savers. They are all extremely caring and helpful. Our family is grateful that we have more time to spend with them.