Animal Clinic of Oceanway Jacksonville, Florida

What an incredibly compassionate team they have here. We will continue to bring our fur babies here!

The people are friendly, they explain everything there doing and options for care. I highly recommend them.

I can't say enough about this place. I thought I had lost all hope and faith in veterinarians and their ethics. After many many years (20+) of going to a different vet, trying the big chain ones and even shopping a few around town. I decided a couple years ago to just give this place a shot. I just needed annual shots for my new rescues and they seemed reasonably priced. I scheduled my appointment and just took them in. I didn't make small talk or even try to get to know the doctor and staff because I had been so jaded by all my years of trust in my previous vet, I just wanted to get in an out. Everyone here was very professional and courteous and I was surprised that the prices were even less then expected. They never tried to "suggest" unnecessary tests, treatments, foods, medicines, nothing. Only what I needed. Well I have continued to see them for I think about 5 years now. I've only had to go in for annual exams, and even as my dogs have aged they still haven't tried to upsale me on "senior fees". Well about a month ago I had my first problem. My larger dog starting having some strange cognitive symptoms. I took him in and once again I was only charged for tests that truly were needed. Afterwards the doctor explained everything so thoroughly and used examples to make sure I really understood. He gave me some medicine and called me in a week to check in on the status. I didn't have to go back in or pay another office visit fee! The doctor just literally called out of (what felt like) true concern. We spoke for probably 20 minutes or more, never rushing me off the phone and making sure to answer all my questions. Unfortunately over the past weekend my dog took a very serious turn for the worst. I called at 8 am sharp this morning (Monday) and the phone was answered immediately and they got me in by 10 am. Because of Covid they are doing curbside pick up. Where you wait in your car and they come get your pet and then bring them back out. Well my dog could barely stand so I assumed they'd come carry him in. No, the doctor came and did the exam right there in my car! He wanted to make sure my sweet baby was as comfortable as possible and that we were present to talk about the findings. Turned out to be the news I was dreading, the journey to the base of the rainbow bridge. However, they took so much time out in the heat, never once rushing. The doctor and his assistant explained every single option I had, from most expensive to least expensive to of course the most logical given the circumstance. They never pressured me or made me feel guilty like my old vet had. They were just so caring and genuine. I really can't express what that means to me especially in a time of grief where you can easily be influenced to spend money you don't even have. I'm sorry this is such a long review, I just wanted to truly express my love and respect for this facility, doctor, assistants and staff. Their professionalism, empathy, sympathy and ethics are absolutely unmatched! I hope if you've been taken advantage of in the past that you'll give Animal Clinic of Oceanway a chance, you won't be disappointed.

Great people, Dr was among the best personality I've ever met, caring, informative and answers everything.

This place is great. Everyone is polite and friendly, and the Vets are first rate. Hank loves this place.

Absolutely love the vet staff here, everyone is always super nice and I trust them fully and completely with my puppo ????

Everyone from the receptionist to the technicians to the veterinarians, they are all very professional, courteous and very thorough with my baby. I have been bringing my Yorkie there for 5 years and he has had nothing but the best care possible. Love them

Great experience! We just moved to FL and saw 2 other vets first...oceanway got our girl back to herself in 1 visit. THANK YOU!!

Very friendly personnel. I will be making them my vet from here on out.

Really awesome place. Took my GSD for yearly shots. Dr Mercersburg was very knowledgeable and patient with me and my GSD.

When called.. I specifically said... "I'm looking for a vet that gives depo shots for dog allergies" They said they do. But at the appointment yesterday, the vet said he does not. If I would have been told the truth, I would have kept looking around for a vet that does.

Quick appointment and easy. The receptionist was very nice and the Dr was very knowledgeable and gave me a lot of good information. I highly recommend.

Our dog loves this place.

They are very caring whenOur dog had to be put down due to age and illness. They were very caring.We now have a new dog they take great care of him too. Highly recommend .

Great ???? staff is very helpful and friendly. Doctors Are Super and go all out to help with any issues you have. Five stars ???? .

They were prompt and courteous. My rabbits nails were cut quickly. Only 16.50 to cut Rabbits nails.

Outstanding treatment of our dog and cat. Incredible detail, honesty, explanations and all the information to make critical decisions on animal care. Great availability and awesome staff, also.

Took my puppy here for his 2nd round of shots, all I confirmed for them to do is the 2nd round of shots & to trim his nails. I had to sit in car because of covid... they came out and told me my bill was $249!!!!! I didn’t question it in that moment, paid. While I was driving home I called them for an itemized bill, when I looked at the bill, there were SO many things that I did not agree to that I was charged for. SO SO MAD. I will NEVER go back to this place. Not personable & didn’t confirm before providing the care.

Animal Clinic of Oceanway is a wonderful place to take your pet. The doctor is very knowledgeable and the whole staff is friendly and caring. They helped us take care of our precious cat Ginger who we had for 19 and a half years and the last three and a half years of her life she had kidney disease. So they really helped us a lot to extend her life some.

Very professional and Covid prevention compliant!

100% do not agree with this vets customer service. Called to remove someone off of the account that was on my receipts. I do not know who the person and phone number attached to the account is or was they refused to replace my name on the account of the puppy I just got. When I called to speak with the them about this the "gentleman" was extremely rude and I have no patience for that. Especially after giving thebvet $285 in 2 puppy visits. Very over priced. Very unprofessional. PLENTY of other veterinarians in the area.

The vet was so understanding. Very knowledgeable. Thank you.

Been long time client. Take both my dogs and our cat. They are all very friendly fast and professional

Helpful and friendly group and they are my permanent vet from now on.

I want to thank ALL of the staff for the wonderful and loving care you gave to our great dane today. He was brought in needing immediate attention and yall did just that. Danni made us feel more comfortable and quick to update us throughout the process. I think we have found a new Dr for our fur baby. Thank you !

Very impressed with vet and office assistants. Diagnosed our dachshund quickly and correctly. Explaining infection, treatment and medication needed. Very competitive pricing. Very grateful we found them.

My little dog had a skin condition for almost a year other vets just gave me medicated shampoo. Oceanway found it was a yeast infection gave her meds and now she is so much better.

This place is the best ...professional,helpful,and they really care..it shows!

Best Vets and Staff ,recommend them always

I had to take my cat Midnight to the vet. That the best Animal Clinic in Jacksonville. They took his blood yesterday and the Doctor called me this morning and gave me the good news. Thank you Oceanway Clinic for being soooo compassionate. Also the staff is very very friendly. Love that clinic