Plain and Fancy Pet Salon Fort Myers, Florida

30 reviews

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Reviews: Plain and Fancy Pet Salon (Fort Myers)

All reviews (30)

Yelp (6)

Google (24)

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Tony McClanahan

2 years ago

Matt is a "super star" in his profession! I love the stylish groom he gave Aurora, quite the challenge because of her Bichon/Tea Cup Poodle hair...she's beautiful., and did not seem traumatized afterwards...his gentle touch was perfect for my baby. ???? Bravo!

Tracy Ferrer

2 years ago

Just moved from MI and had our 3 year old Parti Yorki and 5 year old Morki groomed with Plain & Fancy Pet Salon. They are so friendly and the puppies smelled wonderful and looked amazing after their fresh new hair cuts! We will be defiantly using again. Caring staff.

Kim Nelson

2 years ago

I recently moved here from another state and brought my dog to Plain and Fancy. They did a great job, one of the best cuts he has ever had. I will definitely be bringing him back there for his next grooming appointment!

Dana Harmon

2 years ago

Great job, and very accommodating on a short notice!

George Paech

2 years ago

Could I give less then one star it would be 3 minus. The owners are nice and friendly but the yob the stuff ( at least one person from the stuff) is doing is more then lousy! I told the groomer to cut the hair from my dog not more then half down and got her back with a schnauzer cut about 1/4 of an inch. She was not matted at all. I told the "groomer" even to leaf some areas alone ( like the tail, the ears and the top of the head and specially one spot on the back with a small mole what has to be removed by a vet) but no she must have worked at a Australian sheep farm before as a wool cutter. She was going so low that she cut even over the mole and it was bleeding. The first part in the salons name "Plain" is absolutely correct but "Fancy" is just a joke! It's in my opinion the worst job I have ever seen on any of my dogs and I had 3 in the past 40years!!!


3 years ago

They just moved to this location I was told. Everyone is very friendly, the shop is very clean and they loved my pup. I gave my Pomchi the whole Spa treatment, and he look marvelous when I picked him up, they even brushed his teeth! We will be going back next month for sure!

Erica Balon

3 years ago

Gladly, my husband took Dexter (our Golden Doodle) to be groomed today. He came home and looked great! So happy.... definitely take him back again.

Wendy Pollack

3 years ago

Took my boxer pup in for a quick bath. The staff is friendly and very accommodating from check in to check out. The shop is clean and professional. I highly recommend. A must try. You won’t be disappointed.

Matthew Kurtz

3 years ago

Dear Clients, Thank you for all of your continued support and loyalty. Not all reviews can be positive, but I am sure that you will see that 99.999999 percent are all good. Try us out and see for yourself. Thank you to all of our clients who have been loyal for the many years we have been here. There are a few negative reviews from people who are just downright nasty and from one or two who just were not happy and most are resolved through communication. If for some reason you are not happy with our services, please call me, I will go to the end of the earth to resolve issues. Let's use this forum as a tool for good. If you are just unhappy and need to give one or two stars, that is okay. Just let us know how we could have done better. Please do not bully my staff or call anyone hurtful names. I actually had a review where the reviewer referred to my mother (an owner as well) as an old coot. This was truly hurtful and I will not tolerate it. Negative reviews can be done with respect. We have an impeccable track record and thousands of happy clients. We can't let a few crazy bad apples bring us down. We have the experience and put 100 percent of ourselves into what we do. Our many loyal clients know that we are great at what we do and to them I say thank you. Thank you for reading. Thank you, Matthew Kurtz P.S See below, a review where my groomer gets four stars, but the reviewer bully's my co- owner and mother...just wanted to share. This was reported to Google's legal team, which prohibits name-calling and bullying. We were all surprised that an adult would attack a senior online. Profile Picture Cathy B. Star Rating Melissa did a decent job grooming my Bichon, so that would be 4 stars. But the old coot that..

Mary Moran

3 years ago

I had posted about my experience at the groomers and the owner reached out to me to fix the issue. Very impressed with Matthew Kurtz! He cares about his customers!! Look forward to going in soon! Thank you for reaching out to me.????????????

Diane Cartwright

3 years ago

I needed to change groomers because they were not very professional in that during this time of Covid-19 no masks were required. After this first visit to Plain and Fancy I was so grateful for their friendliness and grooming skills. Our Havanese has the best grooming she has had in a very long time. So pleased.

Darlene Mercaitis

5 years ago

My gia has never looked better. The owners are super nice and give you a one in one experience. I hope they are here a long time. It will be the only place I take her.

Cloxton Computer Services Cloxton Computer Services

5 years ago

I was taking my dog there for over a year because it was convenient and basically within walking distance. I should have known when I spotted the groomer clipping a dog's face with pointed scissors this was bound to happen. When I picked up my dog, they told me he defecated in the cage which is something he never does. That should've been a red flag. After I got him home, he wouldn't open his right eye. I thought maybe he got a little hair in there and it was bothering him so I gave it until Monday. Monday comes and his eye is still closed and he's rubbing it and won't let me near it to check it out. I bring him to the vet and she tells me he has a laceration on his eye and may lose it because it has become infected. I had to put antiseptic on his eye every four hours and give him antibiotics twice a day in order to save his eye. $400 later and two weeks out of work his eye, luckily, had healed. He was happy to get the cone off and the search for a new groomer began. Several months later I ran into the groomer in a store and she asked where he had been. I told her what happened, and of course, she denied it. Now, I'm finally taking time to write this review to warn people not to take their dogs there.

Carrie Barenson

5 years ago

The staff at Plain and Fancy are absolutely amazing! In the 7 years of having my dog groomed the last year and a half we have been coming here. I'm so happy I found this place. They always make us feel special and most of all confident. We are always thrilled with the personal level of care shown. Always Wonderful job grooming our dog, and would never go anywhere else.

Matt Mitchell

6 years ago

Just had my Sheltie groomed by Amy. WOW! She did an awesome job and made Sadie feel like Queen of Ft. Myers. Will be definitely going back. Thanks, Amy!!

Jeff Jones

6 years ago

My wife took our pups there and when we picked them up they still had numerous spots missed and one of them had a cut on the side of her face from the shears. We had to trim them ourselves after we got home. We won't be back.

Brenda McMahon

6 years ago

I am new to the area and brought my two poodles and one Lhasa to Plain and Fancy Pet Salon on 09/28/17. All I can say is that the job they did was incredible, and I am not easy to please. I certainly feel I have found a diamond in the rough. Highly recommend.

Jon Wetherill

7 years ago

Just moved down here from Ohio, and found this place on the internet. Saw the other good reviews and decided to give them a try. So glad we did. They are very friendly and did an excellent job on all 3 of our dogs. We will definitely be back and highly recommend!

Jeannie Gordon

8 years ago

We had our Goldendoodle in last week to be groomed and boy, the groomer did a beautiful job! She listened to what I wanted, asked questions to clarify and I couldn't be more pleased with the results! Thank you.

Sandra Fernandez

8 years ago

The owner is so sweet , I alway bring my four small dogs to her and let me tell you , I get more and more impressed . Magnificent place to bring your loved four legged Harry friend .i give her 5 stars cuz if they had ten , then ten would be it

Suzy Post

8 years ago

I love Plain and Fancy Pet Salon. I have been bringing my toy poodle to them since they opened, and I felt it was time to write a review! They are the best pet groomer I have found since moving to Florida. When I come in with my dog, they are welcoming, kind and I know when I leave my little toy poodle Daisy, she is well cared for. They are professional, kind, courteous and their groomers are excellent. My dog always looks so clean and well groomed when I pick her up. They also do not keep the dog for a unnecessary length of time,which helps lower the stress level of my dog, knowing she won't be there for hours and hours. I have recommended Plain and Fancy to many people, and they are all pleased with them. I highly recommend them, and I thank you "Plain and Fancy" for the care and love you show my dog when I bring her to you, you are just terrific!

Frankie Owens

9 years ago

Did an absolutely beautiful job on our two ShihTzus. Will definitely come again. They both look gorgeous.

Priscilla Pham

9 years ago

I feel like Charlotte got the right amount of attention here and they must have had lots of patience and love to be able to calm her down.

Courtney M

11 years ago

Took my sweet golden retriever here. The owner fought me over the price after I had brought my dog in once before just for a consult. Lady quoted me $45. Owner was angry but took my dog anyway... He proceeded to tell me that another grooming shop went out of business because they werent charging enough... As if thats my fault?! I delibertly brught the dog in and asked how much before booking an appoinment!! Her haircut was awful!!! He cut her ears and all around her legs and she was bleeding, he shaved her tail even though we didn't want it shaved. Paws weren't even shaped up. It was awful. When I picked her up there was dog crap all over the indoor dog run. She was still damp and seemed unhappy. It's been 3 weeks and my poor dog has scabs behind her ears and on her rear. Why can't anyone just do a decent job?!? I will never return to this groomer!!!

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