Valley Boarding Kennel South Windsor, Connecticut

Don't send your dog there if they are allergic to anything. We left our dog there for a weekend with extremely clear instructions on her food allergies. We provided them with the only food our dog could safely eat. The Kennel claimed they followed our instructions, but when we picked up our dog she was sick and vomiting blood. The vet said she must have been eating things she was allergic to.

Best boarding kennel in the area. They get to know you pets, and also do a great job in grooming. Highly recommend

The people seemed great. The problem is my dogs came home with kennel cough. It didn’t seem to phase them at all. Said it is going around. I am very disappointed that something like this would happen. I understand that nothing is 100% but some compassion and follow up from them would go a long way. We paid a lot of money and trusted them to take care of our dogs, keep them safe and was completely let down.

Do not go here to board a cat! We dropped off our cat for 6 nights and we called prior asking what kind of "rooms" were available and what it would look like for cats. They said it would be a cat condo and that he would have access to outside within their gazebo at least daily. They also asked if we would also like daily pictures, as worried parents we said yes. We never got a single photo or update even after reaching out to them. And we think he was confined to a small cage THE ENTIRE TIME. When we finally got him back, he was filthy (litter and pee all over himself, he was shedding like crazy literal handfuls were coming off him indicating he wasn't able to groom himself let alone anyone ever touched/pet him which we PAID EXTRA FOR per day). Only reason I gave them 2 stars was when we got him back, he wasn't shaking in complete fear with a bushey tail... Would absolutely NOT RECOMMEND!!

Fantastic appetizers, dinner, and dessert. Selections on menu are wonderfully varied. They have a giant list of beverages to choose from as well. The waitress was courteous and attentive.

Gracie loves going to "school" at Valley (VCA) Boarding and has lots of friends, both k-9 and human that she sees there and that know her.

On top of the friendly staff, the service was great. I brought my two black german shepherds in and they came out amazing. Their undercoat was all blown out which helps tremendously with the shedding. I dropped off in morning before work and pick up after work. How convienent. Overall great experience. My mom has had her small dog groomed and trimmed and she has said they do a great job on him as well. Highly recommend. Love dealing with friendly upbeat people.

Our dog Lily just returned from a very happy day at Camp David, spending some great paytime with her friends and then a special grooming getting eased cut and having her ears cleaned...Lindsay did a terrific job, Lily has never looked as gorgeous as she does now, soft and fluffy. Lindsay took the time to explain what she did to clean the ears, and she was very caring and professional. Lili LOVES to go to Camp David and we live having her go there...THANK YOU Louise Galvin

Go over and above always

Went to Valley Boarding Kennel before I moved out of state, and utilize their services when I return to visit.

Do not bring your dogs here. I brought my now 9-month old puppy there for a few months. After a couple weeks, I noticed my puppy would vomit wood chips every night after going to daycare. Valley has wood chips in their outdoors area. I told the staff and asked them to keep a better eye on her. Their response the first time was "we can put a muzzle on her during the day." Knowing that was dangerous and traumatizing for a dog, we said no. The second time we asked, they said "No, we have too many dogs that it's not possible to watch any of them specifically." After that, we decided to bring our puppy for the few remaining days on left on her pass and then switch daycares. After her last day, she had to be hospitalized. Her GI track was inflamed from the wood chips and she became dangerously ill. She has since made a full recovery after being hospitalized and on medication and a bland food diet for over a week. We spent almost $1,500 in vet bills to help her. These people are reckless and negligent with their care of animals and should not be trusted, nor should they be in business.

They took good care of my dog

We left our dog here for a week while we went away. The staff were all very friendly and he had a good time while he was there. Unfortunately he came home with kennel cough.

They take good care of the dogs. Being able to watch them on a remote video feed is a plus. Did a good job with their claw clipping as well. I give them an A - Would recommend!

My dogs are always well cared for there

A great place to leave your dogs while away.

A+ Service. Knowledgeable, friendly staff. My pup loved daycare and has all her grooming done here.

I have been taking our dog for daycare a couple times a week. She loves the staff and gets very excited when she knows she is going. They are great people to deal with.

I left instructions for then to clean my dogs eyes 2 times a day she has bad eyes especially one and when we went to pick her up her eye was covered in crust and green eye boogers. Instructions where not hard just wash them and put in medicine

My two dogs enjoy coming for daycare once weekly. Great facility and employees. Fun place for dogs to play in a well-supervised setting.

Prices are reasonable and the dogs seem to like it

Took good care of my cat Henry.

It's ok, but my dog keep getting sick there and at the same time, there's a vet right near them. So I'm confused. ????

Wonderful place! Our foster dog goes here once a week and the staff is wonderful. I always feel like our dog is in good hands. They are extremely patient and professional. Highly recommend!

Great employees, very clean, and organized.

These folks have been taking care of my two dogs for almost a decade! Fantastic staff who has fully earned my trust when it comes to my mutts. Highly recommend

We have been taking our pets there forever. We wouldn't go anywhere else

Great place our dog loves it when she is there.

Great place, good prices, friendly staff.

Great staff that really care about your pets. We've been coming here for boarding and grooming for ten years and have always had good experiences.