Candlewood Animal Hospital New Milford, Connecticut

Dr Maizel and his team have been taking care of my dogs for nearly 10 years. I have options for vets being in NYC often with my pets and will go out of my way to have my dogs seen here. He diagnosed a rare genetic condition in my papillon a few years ago and through the regimen he prescribed brought him from the brink of death to the best two years of his life before he passed. I won’t ever use another vet for as long as I can. Love the staff also as they helped with Mario until the end and continue to provide such genuine support with my current surviving dog Luigi. Can’t recommend them enough!

So Knowledgeable and detailed. The staff make the visit easier and alleviate your worries. I can’t say enough about the front desk staff.

My animals have been patients at Candlewood Animal Hospital since the beginning…… many years ago….. many dogs and cats! I began with Dr. Howell, then Dr. Maizel took over ……. Two of the most wonderful vets you could ever entrust your pets to❤️ All of the staff at CAH are warm , caring, informative and helpful to the animals and their ‘parents’! I recommend this practice highly to anyone who truly loves their babies.

I have loved everyone that I have dealt with. Every person that answers the phone, the people that come outside to get Daisy have all been wonderful. I could not be happier so thank all of you!

I absolutely love the staff they are caring and compassionate . Dr. maizel and his staff are amazing. Wouldn't go anywhere else.

Dr. Maizel and staff are amazing. During this pandemic, he is able to care for our pets. Dr. Maizel calls while we are waiting in the car. He listens and answers questions. I trust his judgement. He cares about the animals and their health.

The staff here was so nice - we only used them for prescriptions but they were so helpful and worked really hard to be sure we got everything we needed quickly for my 15 year old dog. I appreciated their parking lot arrangement that allowed for easy identification of your parking spot and an outdoor conference with a staff member upon arrival. It felt very covid safe. Everyone I saw bringing their pets in for plenty of time to speak with a staff member before dropping off their animal and everyone appeared very caring and attentive.

Nothing could've made the experience better. My puppy was taken in a timely manner. The doctor called and explained everything to me. He and all the staff were very friendly and knowledgeable.

Nice doctors and techs. Pets are all caringly treated.

The absolute best vet around. They are the most kind, caring, professional people. Dr.Maizel is amazing and his staff is awesome.

This place is a blessing to Roxie and me. When i called with immediate help and they didn't turn their backs on me. In fact they allowed to explain what i needed at the moment and work what they could for Roxie or i would lose her. She is my therapy dog, who helps me in ways i can't explain but i didn't have too with this place. Now a little bit about ,"Roxie is a rescue dog who has very bad trust issues with human and other dogs. She can be snappy and so Candlewood Animal Hospital treated her with so much patience and love that , all i can say is Thank you everyone who took very much care for my mentally health and my dog Roxie. I would recommended you guys to anyone and not only because you took care of my dog.Instead it was," How you can see they way you workers care for the animals!" How you allow yourselves too commit to this place for those pets that mean so much to us as owners. Thank you very much and Be blessed always

Wonderful care for our beloved pets for over 30 years!!!

I’ve been using CAH since 1989, I wouldn’t go any where else. Every person from front office staff to Vet Tech to Vet is always so patient and kind with/to my furry family members. I trust CAH 100%.

Candlewood Animal Hospital is the very best at taking care of my dogs. They are so responsive to my concerns and my dogs' wellbeing throughout their lives from young pups to growing old. All the staff are amazing!

The doctors and staff at Candlewood Animal Hospital are the absolute best I have ever found. They go above and beyond in every aspect of veterinary care, from first contact with reception, to treatment and even to end of life care for our beloved family pet. We thank you for your patience, compassion and professionalism.

Always takes the best care of my Remington!!

The staff : Dr. , technician, reception & billing were all very kind and beyond helpful , even better sign they they didn't put a "party hat " on my dog like the other vet we went to . Dogs are great at judging people . We were extremely happy we switched !! My dog has problems and they were able to help with all of them without expensive tests or surgery.

Candlewood Animal Hospital is the best always there for me and my animals. My animals Love Doctor Maizel he is so gentle and caring

Fantastic they are our vets for a reason you need one go here

Dr. Maizel is incredible. I had a very ill cat with and Dr. Maizel cared for her as if she were his. He even came in on a Sunday morning when the office was closed to administer medication. I credit him to keeping her alive, 100%. The ladies at the front desk are also extremely caring and are always concerned with the wellbeing of my cat, as well. I recommend to the highest extent.

!!WARNING!! Do NOT take your pets here! Dr. Whitlow is extremely incompetent to say the least. Ive been going to this vet for about 5 years which makes this the worst part of my experience. I recently took my cat here because she had blood in her urine and we thought it was a UTI and wanted to get her checked out. Dr. Whitlow said she did a blood test and that my cat had diabetes and needed to stay over night and be put on insulin. Being shocked at this new information I decided to take her home and see how she felt after giving her antibiotics for her UTI. My husband and I were distraught to say the least. I went to another vet to get a second opinion and not only did my cat NOT have diabetes but we found out that Dr. Whitlow didn’t even do a blood test, she got her blood sugar from a urine sample which doesn’t properly diagnose diabetes. Dr. Whitlow also missed the fact that my cat had a heart murmur which I asked for her to check specifically, I know you can sometimes not feel it, but after 2 years of initially being told by an emergency room vet, you’d think Dr. Whitlow would catch it at least once. This Dr. also missed that my other cat had a TUMOR on her ear, insisting that it was a blood blister. It took the other nurses to realize what it was and have it removed. Whenever I asked a question Dr. Whitlow would look at me like a deer in headlights and didn’t know how to respond to simple questions. My husband ended up calling them, couldn’t get in touch with Dr. Whitlow but still explained the severity of what she could have done and tried to get clarification about her “blood test” but there was none. Thankfully there was someone intelligent and competent enough to help my other cat and her ear. This was one of the worst experiences my husband and I had to endure when it came to caring for our senior cats and we thankfully found a more professional, competent and respectful vet elsewhere.

the staff her is extremely caring and compassionate about your pets. I have been going here for over 25 years. Dr. Maizel is one of a kind.

I am always confident that my dogs get the best care possible at Candlewood Animal Hospital. Dr. Maizel is always responsive, thorough, and caring. The staff is terrific!

Techs are great. Support staff are friendly and compassionate. The two vets are the best in the area! Great value compared to my last vet which was double the cost.

You guys are already the best around. Keep up the great work, appreciate the great service! I wouldn’t trust bringing my pets to anyone but Dr. Maizel! That is why I drive 1 hour when the need arises!

This is a Veternary Hospital that truly understands how importa you animal is to you. They are not pushy, have good suggestions and are so kind to the animals. This is one of the best animal hospitals I have ever known and I have had a fur baby in my home for 43 years.

We love this place they always take care of our pets. Never had an issue. We have been customers for over 25 years.

Dr. Maizel and his staff are so caring and attentive. They really understand what family is and all that means including our pets! And their treatment and attitudes reflect that. We are lucky to have them as our local veterinarian's office. And prices make it easy to obtain affordable healthcare for our pets.

My dog, Hank, couldn’t stand up and had difficulty breathing. I called at 9:00 AM and was told to drop Hank off at 10:00. The techs came out with a stretcher and brought him in for examination. Dr. Maizel promised to call me by 3:00 PM and he called at 1:30. Unfortunately, Hank’s malady was beyond his expertise and he referred us to Dr. Berg, a neurologist at Guardian in Brewster. We are narrowing down the cause of Hank’s flaccid paralysis. Everyone there is very caring, helpful, and accommodating. I’ve been using them for decades.

Dr Maizel and staff are always pleasant and thorough. They don’t add extra items to our bill without discussing first and they certainly don’t pressure for lengthy procedures that are unnecessary. He is also open to alternative veterinary care which I like for options. I had an extremely hard case of epilepsy in one of my dogs and Dr Maizel and staff handled it with love care and compassion. Highly recommend.