Snowflake Pet Center Milford, Connecticut

They have taken wonderful care of all my pets even my dog who is scared of everything.

Dr. Brooks was the best!! Not a rushed visit and answered all my questions

My dog loves it there.

Always at best. Try them and you will like them

Staff is very friendly and helpful

Snowflake pet center was our saving grace! Our dog became ill with kennel cough while we were away on vacation At Dogtopia of Milford.. Dogtopia refused to stay with our dog as they stated that they were unable to keep him. Snowflake pet center was able to pick up our dog at Dogtopia right away and were able to give him the proper accommodations and care that he required. We are thankful for snowflake pet center as they were professional, reliable and provided our dog with the care and attention that he required and saved our vacation!

they let my dog GET HURT and wanted me to pay for it. ????

Excellent care & helpful employees.

First, my wife and I had confidence in this place when we searched them up online and spoke with them over the phone to get the information we needed for our two dogs stay! We get there and the first thing before we can even get out of the car right this man who doesn’t even look like he’s capable of even working there comes and takes our dogs from us right away not even allowing us to say good bye to them that was strike 1 for me! We go inside the office and it smells so bad and we’re greeted by this woman who appears nice my wife liked her at first and she put on a show let me tell you, but anyway I had A funny feeling from the beginning about the whole place once I got there. The lady talked our ears off about nothing important not allowing us to express our concerns or even think about questions we might have had but she made sure she let us know we COULD NOT SEE where our dogs would be which is somewhat understanding because of covid and the safety of the other dogs ok yea so to make a long story short my wife make sure she calls everyday for the puppies she couldn’t get ahold of anyone for a couple days so we’re assuming the dogs are left there all weekend with no one taking care of them which makes us nervous due to the fact it rained and the weather was nasty almost the whole time. So when my wife finally got ahold of them. This is the line we were given every single day by a receptionist. “They’re um doing fine, they are eating well and they are cute and barking and sleeping with the blankets you left them and they’re very well. “ every single day we got that same very same line. Now we come pick up our dogs and they are soooo skinny with no meat on their bones, the looks on their faces were of weakness and sadness and they were filthy after we paid for a grooming and cleaning to pick them up and ALL OF the stuff we gave them were packaged and smelled the SAME exact way we brought them which shows they threw that bag somewhere and threw our puppies somewhere and just left them there the WHOLE TIME with no food or blankets or me and my wife’s tshirts we left with our scent on them for the pups to know we’d be back. Our dogs were neglected and abused and we WILL be suing this place and getting them shut down!!! On top of all of that our dogs are sick!!!!! Sneezing, coughing, weak , no energy, noses running eyes running crying in pain and hungry!!!!!’ DO NOT LEAVE YOUR PUPPIES HERE!!!!

I’ve been going to snowflake for years now. They have been super kind to me. They take the time to explain the care of my dog. Last visit she had lime and the vet treated her right away and I saw results immediately. Even when she gets her shots they do a thorough checkup. Offering me plenty of feedback. In regards to her overall health, weight and upkeep. Everybody that works there bends over backwards for me and my doggie. They fit me in right away and always have the time to answer any questions I may have. They genuinely care! This is my first and only dog and I want the best care. Snowflake is where I get it.

My husband and I brought our 3 year old lab here in April for overnight boarding and we were very satisfied with Rebecca and staff with all the questions and concerns regarding our dog Ace, we will definitely come back and we highly recommend this place we were very pleased. Thank you for caring for our dog while being out of town.

Great pet care and grooming services.

They are very professional, sweet and caring.

Great and gets the job done. Might be little expensive but worth it.

Friendly staff, knowledgeable, easy to make appointment and minimal wait time. Convenient location

I have been taking my pets there for the last 20 years and have always been so pleased with how friendly, caring, and dedicated the staff is. I dont know how their boarding service is, but I can tell you their vet services and grooming services are great.

Taking my baby here was the best decision ever!!! They did wonderful with me and her. Gave me the knowledge I needed for my new puppy. Was so patient answeing my questions. They even fixed the car seat for me...lol The staff is so awesome!!!

Made my 10 year old feel comfortable enough to let her puppy out of her sight

Be careful when leaving your dog. Be sure to get the right one back. They gave me the wrong dog .

Amazing ! I have been bringing our pets here for years and they are wonderful! I can’t say enough about this vet. Thank you all for taking such good care of our babies.

My dog Uncle Pat and I love Snowflake. Everyone there is so kind !!!

Been going to Snowflake for the fur babies for years. Consistently best service, adapted for Covid safety.

I love snowflake I've been going there for over 30 years.always professional and prompt and very caring.

They take excellent care of our dog while we travel. Friendly, Courteous, and Professional.

If I could give ZERO STARS I would!

They have the sweetest & most caring receptionist(s) ever! All of the staff there treat you & your pets like family. We have many pets & have been customers here for over 15 yrs. We are so happy to have found this hidden gem in Milford.

From reception until you’re in an exam room, everyone is very kind and friendly. The staff here has been patient with my cat and his urinary issues. They explain everything thoroughly and let you ask questions if you’re confused. I would definitey recommend Snowflake to friends & family searching for a new place!

Been going here for 10 years. Never had a problem

Great service. Kind, helpful staff!

The vet techs and doctors are so fantastic! I have two cats that I bring to Snowflake and they are very accommodating and focus on my cats' needs and listen to my concerns.