Sage Valley Pet Center Golden, Colorado

Outstanding service and professional staff. My German shorthaired pointer loves this place!

Super friendly people, amazing with animals, and fair priced. All around great place.

Very caring staff. We've been using them for many years.

Great staff and care. Highly recommended!

Talia does a great job grooming my dog who has long hair.

I have been thinking on this review for a bit... I run a small business and know that reviews can be harmful, but the lack of addressing my concerns had me the most upset. I had taken my Shih Tzu there for grooming a few times. The first time the cut was really uneven, so I returned in two weeks (paid again) and asked them to fix the first cut. The next time I took him, the groomer nicked near his eye. They didn't even tell me. When I got home I noticed the blood so I called (no answer) and left a message telling them that my dog had an injury and to not cash my check for the grooming ($45). Surprise - surprise - they cashed the check. The owner never even returned my call - ever. I had the cell phone number to the groomer so I reached out to her directly by text. She did reply and apologized and said she didn't think it was that bad (I had sent a picture). Still no offer for a refund. That may have kept my business because accidents happen and no one is perfect. Since the owner never reached out, I decided to cancel my future appointment and ironically, the groomer sent me a text a few days later saying she had been 'thinking' about it for awhile and that I should find a groomer that has more time for him because he deserves the best. Leaving him there for 6 hours isn't enough? Sad to think she didn't consider the time she spent with him or her skills enough. He is only just now a year old and is my best little buddy. We love our pups so much. Sad to think he is now even more traumatized to go the groomer.

Such great and caring people ❤️

I took my Labradors here for a groom and they looked amazing. I don’t go to the old place anymore. I think my dogs are way safer and comfortable at Sage Valley. The staff is really friendly. They will have you sign a waiver for the dogs safety and their safety so you know your Dog will be happy clean and safe and that’s all I ask.

We were excited to find a grooming/daycare/boarding place 5 mins from our house - and after our first grooming experience we are delighted! Our older doodle loves hiking, running, and camping, so he's often pretty dirty/matted. We normally don't expect much when we bring him from grooming other than a shave, but Thalia from Sage Valley gave him his cutest hairdo yet! Great, friendly service and very reasonable pricing. We'll be back!

Very clean and quiet for our three cats. Our cats were able to get out daily for a little playtime. We will be using Sage Valley for our next trip.

The staff was so friendly, my aussiedoodle Willow felt so at home. The groomer was detailed- called me during to ask specifics about how I wanted her cut (all I said was short). Very reasonably priced and an amazing groom! Willow looks great :)

Please do not bring your pets to be groomed here. I was treated so unkindly and disrespectfully as a result of their own miscommunication over when my pup would be done. With such poor customer service I can’t imagine how they treated my poor dog. I will not return. Not to mention I was charged $40 more than a friend whose dog is larger than mine...

I do not like posting negative reviews but felt in this case it was necessary. I recently used Sage Valley Pet Center for the first time on 54th Avenue in Golden and was extremely disappointed after my pets' stay. My husband and I both met with the owner Laura whom I really liked and felt comfortable with as well as liking the facilities themselves. I later met Katie (the kennel manager) when I dropped my dogs off. I gave explicit instructions that during their scheduled grooming to be very careful with my beagle who has extremely soft nails and she may not need them cut and to be careful of her quick which will bleed easily. She advised me she would tell the groomer. As I was coming back into town to pick up the dogs, it was right before the first spring snow storm so I contacted them to see if any way possible to pick the dogs up outside of the normal hours of closing which is 4 pm (hours are reduced due to COVID but I was told the owners were on site and I would be able to arrive before 6 PM which is their pre-covid hours). Now I live at almost 9,000 ft so the amount of snow we got in the storm was much more than in town (12"+) so that was the only reason I asked for an exception otherwise I would not have. I called and spoke to Katie and asked if possible, to pick them up and Katie said she would ask and let me know. After not receiving a call back, I called a second time right before I was about to board my flight. Katie was very short and rude with me. She seemed to lack any empathy or interpersonal skills (she is not the person I would put with clients..especially a new client!). And look, I get it...its outside the COVID reduced pick-up time but still I was left with a bad feeling after hanging up the phone. The next morning, I called early to see if I could pick up my two dogs. I was asked what time did I want to come and I had to explain they had been scheduled for a grooming that morning (I didn’t want to cancel and cost the groomer lost income), so if possible, they could still the service as long as early enough that I could get them before the snow got worse (otherwise, I would just come get them immediately). Again, the conversation was with Katie and she was short but she did get back to me within 30 minutes and say they would be groomed early and I could pick them up. When I arrived, my dogs seemed very eager to leave..moreso then I have ever seen them before at any other boarding facility (literally pulling to get out the door). Katie was short again and I felt like I was being pushed out the door myself with no chance to ask any questions about how they did, etc. I drove straight home. As soon as we got inside, I noticed my beagle's nails had been clipped down to the quick and she was bleeding all over my floors for at least 30-45 minutes (I had to sit with pressure and corn starch to get it to quit). I called the facility immediately to let Katie know and she was again, unsympathetic and I felt like just wanted to get me off the telephone. All she said was pretty much "umm sorry I will tell the groomer". Later that same day, I noticed my beagle's tail was bent in the middle and appeared to have a break where it never has had a bend in it (perhaps she lifted by her tail? I don't know for sure). I didn't bother calling back to complain as I felt like it wouldn't make a difference and honestly, really didn’t want to speak with Katie. Now for additional background...my beagle was a rescue and had been abused and it’s taken us literally several years to get her to relax around people. For the next 10+ days, she acted scared and cowered down when I came near her. I am not sure what happened (and I do understand things can happen) but I believe it is the facility’s responsibility to let me know and ask for feedback after a dog's first stay (especially if they want repeat customers during this time of COVID when everyone complains about the negative impact to their business). I felt I needed to let others know that I do not feel comfortable leaving my fur babies with this facility.

Haven't been there but plan to check UT out soon. Staff was friendly and helpful on the phobe

I have a doodle and have never been happier with the cut. My Breeder recommended the vet, and my vet recommended the groomer, she said no one was better. I was skeptical, but here we are! I am very happy and will be going to her as long as they are open. He even had a bunch of mats and I didn’t know what to do. She also said I could bring him by for a full body brushing to help, on a regular basis. How cool is that?!

My 9 month old puppy, Gracie, loves staying at Sage Valley. The folks at Sage Valley give her lots of attention and make sure she stays safe and comfortable. It’s also conveniently located in Golden in a lovely neighborhood. Highly recommended!

This place is AMAZING! They have always done such a great job of taking care of our pets. We've had our cats and dogs boarded with them and they really do care. They remember all of my pets quirks and work hard to make sure they really enjoy their time there. I live in the tech center and drive up to Golden just to board them because I can't find anywhere that can match how awesome this place is. The prices are also very reasonable, which makes this even more my favorite place. I won't board anywhere else! We're lucky to have you in Colorado.

Pet lovers work here! Great place!

Our dog Gizmo loves it here. The staff are great.

They took great care of our dogs over the Thanksgiving Holiday. They took the time to address our concerns before we left our dogs in their care. We were able to book from out of state as we were coming to Colorado to visit family and go to the mountains.

Super friendly staff, very accommodating. They did a great job with my dog who can be a little shy and skittish. They have great hours.. 7 days a week. I returned from my trip early and was able to pick my dog up on a Sunday rather than paying for an extra night because of them being closed as some places are. Love Sage Valley and we'll definitely be returning for our next pet boarding needs!!

I have been bringing my large German Shepherd here for about a year and have had great experiences. Prices are so much better than any downtown locations in Denver, so it's worth the drive for me.

My Doggies Home away from Home. He loves going there. The staff really care about him and the grooming is amazing. Thanks so much for making my puppy feel at home.

I've been coming to Sage Valley since my dog Apollo was a pup. He's now 9-years old. The kennel is clean, the staff is friendly, they ask questions confirming meal times, quantity of food, just in case anything has changed. My dog is happy to be there and I know he's having a good time.

My Golden Retriever, Lexie, loves this place. The staff is incredible. They know my dog by name every time we go there. I love knowing my dog is well taken care of when we are away.

They love your pets and my guys love going there! Very nice place. !

Great place!! I always know my dog is taken care of at Sage Valley. Every time we arrive he gets so excited...that's makes me feel reassured that he loves it here when we're away.

We’ve been using Sage Valley for over 10 years. They have been wonderful with all our pets. They are always glad to see them and I leave them there knowing they will be well taken care of.

My 9 year old rescue, lab mix loves her humans at Sage Valley. It was recommended to me when I moved to town almost 5 years ago by a coworker who described the staff and owners as "dog people." I was looking for a place that would understand more high maintenance dogs that weren't good with group play. All of the staff have been WONDERFUL to Birdie. In more recent years, they've been so helpful with all of her medical issues that seem to pop up just before a planned trip. They've taught me secrets about how to protect a hurt paw and all kinds of other ailments. Her tail wags in circles when she walks in and she starts howling with joy and they just love on her and let her be herself. I can't say enough about how great these folks are and how comforting it is to know that she's safe and happy while I'm away.

We have a giant breed dog. They are awesome. He is so happy when he is there, no stress to him at all. They don't even mind his slobbers.