VCA Aspenwood Animal Hospital Denver, Colorado

What an amazing experience! Unfortunately, my dog became sick and I needed to see someone quick. They got us in there same day! They treated my dog and I like we were family and have been coming there for years. Thank you thank you thank you!!!

They told me they were called by someone else and our appointment was rescheduled. But we did not make such a change. I was 10 minutes late for my appointment which was at 8 this morning. They said that I was already late for the appointment and that they could not take care of us anyway. This is the second excuse!! And the girl that talked to me was really disrespectful. They wanted to cancel our appointment for other reasons but they told different lies.It was truly terrible conversation with the workers!!! They are really rude!!!

I had something come up with my cat and although I didn’t know the severity at first Dr Eytalis was so kind and helpful. It was a shocking moment for me that my cat needed help right under my nose and I didn’t know. She didn’t make me feel guilty or belittled. And any questions I had she would answer right away. All the staff was also kind and patient. Thankfully simba has already made a full recovery and back to his normal self! Thanks again for everything

Very disappointed with the service at VCA Aspenwood. We were moved to a different vet after a few visits without notice. Client service team consistently failed to respond to requests for a call back on different issues. Pushed to do expensive tests that were not relevant based on our dogs history. Avoid this vet at all costs unless you want to pay premium pricing for terrible service.

I enjoy going to this facility. Every one is always really nice here and welcoming. I would always recommend vca Aspen wood to anyone who has any pet needs. They don't pressure you and give good feedback with any questions. Dr Berman is an absolute delight! Only had one tiny negative experience, but it was with our 15+ year old cat and issues with getting the euthanization to work and misspelling of her name for the paw.

In the past I haven’t had the best experiences with vets. However, this being my first time at this location my heart was so happy. The staff was so friendly and so gentle with my little Sophie. Also, the dr. Was amazing as well. I’m so happy that we have a place that will provide the best service and care for my dog baby!

I brought my elderly kitty here for an evaluation during a very sad, stressful time. I really appreciated Dr. Boyd's thorough and thoughtful assessment, and the amount of time that he spent with us. Would very much recommend this hospital.

I have already left a review on here for VCA Aspenwood but I am going to leave another one because I just have to. I called them in regards to filling a prescription or re-filling an older prescription about 8 months or so. I missed their call when they called me back to answer some questions and the lady who left me a voicemail was SO kind and informative and I was really surprised at her knowledge of my Romeo. She had to give me sad news that our previous vet was no longer with them anymore but also left me the options that we have to move forward. They are so accommodating, professional, kind, and caring it blows me away! But that is the way the customer service should be when it comes to our beloved pets. I was so grateful for her king and informative voicemail. When I called back I spoke with another lady who again was so patient with me on the phone. She answered all my questions and gave me multiple different options that would work best for us and our situation. She didn’t make me feel like she wanted to rush off of the phone like some places do and gave me information on how to book a sooner appointment to be able to get my pooch in. I can’t say enough wonderful things about VCA Aspenwood and their staff! Again, thank you so much for your patience, kindness, and knowledge that you show to your customers. We will always recommend VCA to everyone we know! ????????

I gave VCA AspenWood Clinic one star because I had to in order to leave a review. If I had my choice, I would give VCA AspenWood Clinic NO STARS!!! I recently lost my service dog and called VCA AspenWood Animal Clinic to get her chip number and they had no record of her at all!!! They can mail me their flyers and postcards but they can't find a file on her. When I called, she acted like I was bothering her. She couldn't help me. Where did her file and chip number go???

We’re first time puppy owners. Dr. Boyd and the staff at VCA Aspenwood have been so helpful, patient, and knowledgeable. Our little guy loves visiting them. We’re so grateful to have found an outstanding vet clinic in our neighborhood.

The doctors and staff at Aspenwood have always provided our fur buddies with the very best possible care. Highest recommendation!

The staff here has been nothing short of fantastic! Everyone we have interacted with has been so kind, caring and helpful. Dr. Howler took extended time with us, answered questions, and never appeared to be rushed. Thank you all!

I had a great experience here with my dog! Everyone was incredibly helpful and responsive and answered my (many) questions. They also made my nervous pup very comfortable. Reasonable prices as well. I recently moved to Denver and will be using them as my vet here going forward!

Because of Covid the set up is a little weird (animals go in solo) but staff seemed friendly and rates are reasonable.

Dr. Boyd and staff are very friendly and informative. They were very helpful in my pet care.

While most of the staff was kind, professional and took good care of my cat and i, the vet that saw my cat was quite unprofessional. I was shown my estimate and it was agreed upon and when I went to the counter to pay it had gone up by more than $12 with no explanation prior to going to pay. They changed the medicine they prescribed but failed to let me know in advance. This "bait and switch" is unacceptable. When I addressed the vet, she did not want to accommodate me(the customer), but finally agreed that it was her fault and that she would make it right. She huffed and puffed, stormed out of the exam room slamming the door as she went and never returned to let me know that the adjustment had been made and that I could pay and leave. Also I'd like to mention that they gouge the customers on their prescriptions. They charged me $42 for the ointment my cat needed and I could have gotten it somewhere else for $10. They could have written me a prescription but "couldnt guarantee it could be filled somewhere else." This felt like a bullying tactic. I did not leave happy and I will not be returning to this facility. I'd also like to add that Nox was a "new client" and they did not honor the new client office visit fee of $25. I will resume going to my normal vet even though this one was more convenient, because they actually care about pets and are a nonprofit organization. If you go into the vet business do it for the love of animals, not how much money you can make the business.

The staff here are helpful, knowledgeable, organized and all around great!

Great staff and doctors never been disappointed feed my animals very well

Dr. Robert's is amazing! She took the time to evaluate Kona in a calm and supportive manner. Due to a torn ACL he was aggressive during his initial examination. She was patient with him and took more time to gain trust and comfortability. Since then, we have pursued a TLPO surgery and Kona is doing so much better. Kona will continue to see Dr. Robert's for all his immediate health concerns.

Really like the doctors here that take care of my boy Kira ! He has anxiety and the vet was able to give him an affordable anti anxiety medication that I’m trying out to relieve my dog’s stress. Everyone is friendly here too! The exam itself was done pretty quickly and the doctor had great advice for my dog on what we can do to help with symptoms. Thanks for the help!

I feel like we were racially discriminated against we were ignored and picked over.

Booked an appointment for a check up, now that things have been reopening. Got a call from 2 different people explaining the curbside check in process and an email that explained an entirely different process, and yet when I arrived for my appt I did not get a call, was not acknowledged by any of the techs that had passed by, and they didn't even seem to know what their own process was in the first place. Waited a half hour and tried to flag down any vet but no one would give me the time of day. Do not waste your time since these folks are confused. You'll get more readily seen by VetCo

Staff was super awesome. First time visiting vca Aspenwood and I have nothing but great things to say about this place. Great place to take pets

VCA Aspenwood Veterinarians...Very helpful people the staff takes great care of the animals, they’re always very very kind and helpful...today they went above and beyond for my Moose...thank you VCA Aspenwood

Dr Hedlin cares immensely and is beyond knowledgeable. Been with her for countless years.

We recently moved and were recommended to a new vet that was not working out for us. Our cat was going to a different VCA prior to the move, so when we had an issue with him, we took him to this vet, instead of the new one we had been taking our puppy to. They have been so great, we decided to switch and take both of our pets here. They were able to get us in right away for different issues for our puppy and our senior cat, and are very helpful and responsive. I was able to text the office to get a copy of vet records within minutes, and their billing and contact system is very simple and convenient. Dr. Kelly has been amazing and we are very happy to be taking both of our pets here! We will not be going anywhere else from now on.

They've always taken good care of my pets (both a cat and dog) each have had their own medical ailments and have been treated quickly and affordably. They also treat me very kindly! I've been going here for 3 years from a friend recommendation and I also recommend them when friends ask.

Although a patient of another VCA office, my dog had a sudden problem overnight, and when they were unable to see me this VCA worked me in. They presented a calm and unintrusive diagnosis of a somewhat serious problem, and gave me options for pallitive care as well as extraordinary care.

I didn’t have the best experience with a vet clinic after we moved downtown although they had decent reviews. They were a branded facility so I figured they had to be good but boy was I wrong to make that assumption. (Don’t go to B******d) I did some research to try to find a place with good reviews that was close to our new home when I found VRCC Aspenwood. I just want to say I am so blown away with how amazing they are. I am so thankful and greatful I found them. I am picky with where I take my sweet boy my GSD mix (as I am sure many people are) and I left today with confidence that he was taken care of to the best of their ability. Dr. Roberts was so knowledgeable and was able to fill us in on what was going on. She made sure all of our questions and concerns were answered and she made sure that she gave us multiple treatment options to pick the best one for our boy. She took her time and didn’t make us feel rushed through the appointment and gracefully educated us on everything. We have felt rushed by previous vets in the past that just seemed like they wanted our money. This is not the case here at Aspenwood. VRCC is priced accordingly and doesn’t charge you for bogus things you do not need. I was surprised at how reasonable they were, to be honest I was expecting to pay way more for the services we received because they were just that good and I would have been completely happy with paying more if we had to. I know price can be a concern for some people. If I could give them ten stars I would! ⭐️ I didn’t catch her name but the lady who checked us out and brought Romeo back out to me (they took amazing COVID precautions) was so sweet and patient with us. We were even running late and they were so understanding. I can’t say enough good things about this place. Other places we have had problems where their receptionist have been very rude or acted annoyed of us - not good customer service etc. this was absolutely not the case here at all what so ever. They were so welcoming. I will make sure to tell everyone about Aspenwood and recommend their services to friends and family. Romeo and our family will definitely be back to see Dr. Roberts and her amazing team again. Thank you to everyone at Aspenwood for making our first experience with you absolutely amazing. It meant thhe world to us being at ease. We will see you soon! Warm regards, The Flanagan Family

I was referred to this location when my regular VCA was too booked to see my cat fairly quickly, and they were able to accommodate me with an appointment the next day. The staff was really friendly and helpful, attentive and made sure my kitty was all good!