Goodheart Animal Health Center Denver, Colorado

194 reviews

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Reviews: Goodheart Animal Health Center (Denver)

All reviews (194)

Yelp (30)

Google (164)

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Karin sievertsen

2 years ago

The people that work here are always kind and courteous. They take great care of my dogs and always and follow up after visits. They provide excellent service at a reasonable price. Highly recommend!

Mackinna Gleason

2 years ago

Dr Spencer is clearly very knowledgeable and was so sweet with Capone! She gave me many great recommendations to help with Capone's anxiety, whether through over the counter, behavior modification or prescription. He is always so excited to visit Goodheart! He literally spins in happy circles when I tell him we're going to see the vet which is amazing since he spent his entire stay at the shelter in the vet clinic and it was clearly a traumatic experience. All of the staff, vets, and techs are amazing and obviously love their patients. I could not say enough good things about this clinic!

Chase Rill

2 years ago

5 stars isn't high enough!!! My wife and I have recently started going to this Veterinarian and I wish we had made the switch sooner! The staff here are incredibly friendly and helpful, they have honestly made my boy Harvey feel like he's welcome and at a second home rather than spooked by the vet (This is doubly important since he has Addison's and needs to be seen quite frequently). Truly can't recommend this establishment enough.

Michael Lubeck

2 years ago

Great doctor. The vet tech was nice enough but I said happy holidays to her twice and she ignored it, no reply. I get sometimes people are nor excited about the holidays for one reason or another, but would be nice to at least be acknowledged for the pleasantly. She also kind of looked worried or judgemental when i spoke to the doctor, especially when I was responding to the doctor while the doctor was taking to me. Maybe I'll stick to the cherry creek location.

Megan Hosea

2 years ago

I am so glad that I chose Goodheart as our vet! The entire staff is extremely friendly and helpful. The doctor's do a great job making sure all questions are answered and do not make you feel rushed at all. They do whatever they can to make the visits pleasant for your pet and offer kongs and other items to help keep them relaxed. They do not push for unnecessary labs and only recommend vaccines that they believe are needed based on lifestyle. I highly recommend Goodheart for anyone who is looking for a trustworthy vet practice.

Carolyn Rose Hart

2 years ago

Very thorough visit. All my concerns were addressed. Pleasant office. The staff was welcoming and easy to converse with. Made me feel at home. Dr. Jensen was just the best. Discussed issues I had as a new puppy mom and left me with lots of approaches to take. Thank you to all.

Walburga “Millie” Landy

3 years ago

It's impossible to make a perfect visit better. My family for many years has always trusted Dr. Spencer. We knew when she started Goodheart Animal Health Center we could expect only the best quality care from her staff. They are all amazing and responsive. We honestly could never go anywhere else. Most important each visit is virtually trauma free for our Babies.

Mary Dunn

3 years ago

I have only the most positive things to say about my experience with Goodheart. I have a Cavalier King Charles, Schuyler, and this is the best vet we have been to in Denver. They sit down and talk with you, always asking, "Is there anything else?" I have never once felt rushed; they will happily answer any questions we have and really talk through it. They explain each treatment they could use, what it does, and why it will help. When my dog ate something she shouldn't have, they talked on the phone with me, were very helpful and reassuring, gave me suggestions, and said I could bring her in that very day if I needed to! In addition, the prices are very reasonable, and they never seem to recommend treatments that are unnecessary. I recommend them to everyone I know who has a pet! We have now moved out of Denver, and one of the things I miss the most is knowing that this vet is close by!

Maiha K

3 years ago

At our previous vet, husband and I had a bad experience with a vet giving us very little information about our old man cat. Most response was “fine for his age” resulting in an easily preventable death. So we were a lot more cautious in picking this time and went through hundreds of reviews. We did a lot of searching before settling here for our two new baby kittens. We were impressed. Even with COVID restrictions we were allowed into a room with our pet. The vet and technician were very hands on as they did their work and gave us all the information they were able to gain. It was great to be informed of not only any situations at the time but also preventative care for one of our cats unique situation (twisted legs). They asked at least 5 times if they had covered everything and if there was anything else we wanted to know. It was extremely informative and clear they cared for our pet rather than other places who have u wait in a care and send a vet out for a 1 min conversation. I even got an email containing a pdf with talk vitals, concerns, and preventative plans laid out clearly!! I hope to only have these types of experiences in the future with Goodheart clinic and their staff as they have not failed in my lofty expectations. Thank you for treating my pets like family!

Lisa Pryor

3 years ago

Highly recommend, they take great care of my cat. Very compassionate and organized.

Claudia Cardozo

3 years ago

We recently switched to Goodheart because our old vet kept on confusing our dog Rockie with another dog who had the same name, but different spelling. From the initial call to the visit, the experience at Goodheart was night and day! Everyone is so nice, and you and pet feel so welcomed. Rockie was not as anxious or scared to be there, they treated her like a princess. Thank you Goodheart!

Britany Chism

3 years ago

I have to say, I’ve been thrilled with Goodheart’s handling of my dogs since the first appointment, especially Dr. Robb. It's an incredibly high touch experience, very personalized, and I especially appreciate the text check-ins direct from him after any procedures. However, there’s been a handful of things that are less than ideal. First, the price overall is the most expensive care I’ve ever paid for, and for even the most basic of services. I fully support the notion that you “get what you pay for” and Dr. Robb is seriously THE BEST, but my dog’s vet visits rival that of my horse’s and the vet comes to me in that case. Second, I went to place an order today on 1-800-Pet-Meds for heart worm medication, and the transaction was immediately put on hold and I was told to contact the veterinarian’s office. Every other veterinary office I have ever worked with makes this easy and will phone in a prescription. Goodheart? Nope. They’ll write one, then you have to physically pick it up, and MAIL IT IN. No concern whatsoever for the time this takes. They make you jump through hoops because they want you spending money on their online pharmacy which costs 30% more plus additional shipping. Finally, when I called in to discuss the prescription, the receptionist spoke as if I was an idiot to suggest there had to be an easier more efficient way to handle this, and had a terrible attitude. Not only must a bring them in for a heartworm test (their policy, despite every other veterinary office not requiring it so long as the animal is constantly medicated on heart worm medicine), but god forbid I ask if Dr. Robb was available for the checkup and test - he’s not practicing at all at the moment. Totally understand given that he’s opening a new office, but I could have done without the “how dare I” tone.

Daniel Farley

3 years ago

Caring, professional staff that go out of their way to make you and your pet feel taken care of and important. They took their time explaining everything I had a question about and even have me a tour of where my dog would be operated on to show how they care for their patients

Pamela Hinz

3 years ago

I have a reactive dog and the vets & techs at GoodHeart understand the best way to handle and treat him. They see him when necessary for exams hands on treatment etc. But, They also understand how stressed out he gets and we do a lot of checking on his status when ill or injured via text, calls pictures etc to reduce the stress on him.

Jacquelyn Weaver

3 years ago

The staff is always great, very professional, friendly, and knowledgeable. I like that there's a number to call 24/7 in case of emergencies. My cat is afraid of most strangers, but the first time I took him there, he cuddled up on one of the vet tech's laps. He's never even sat on my lap before. I ended up switching vets to Goodheart because his previous vet was dismissive about my concerns for his old age, whereas Goodheart had specific tests for senior cats.

max young

3 years ago

Goodheart is the best vet in town! My dog has a lot of social anxiety and is always nervous around new people. By the end of the appointment my pup actually kissed the technicians! I have never seen her do that with a stranger! They are such a loving vet clinic and have a lifetime client with me. Also I never feel like they are trying to upsell me. The prices are very reasonable and my pup receives excellent care. I highly, highly recommend this clinic.

Lisa Taylor

3 years ago

Goodheart is amazing! They are always very attentive and helpful. They take great care with anxious animals. We recently brought in our cat who was terrified to be out of the house, but they managed to examine him and keep him from completely panicking. They followed up with me to make sure all was well.

Kathlean Kent

3 years ago

I took my cats to Dr. Spencer years ago, and she is by far the BEST there is. Going to Good Heart and seeing Dr. Rob did not disappoint. He was so caring, patient and knowledgeable. These people know what they are doing! Our pets are always in good hands. Thank you ALL ❤

Jessica Tse

3 years ago

Amazing service! The most kind staff I've experienced and they loved on my cat so well.

Jeff Cummings

3 years ago

Since our new puppy Abercrombie arrived he has received nothing but awesome quality visits with you guys!! I recommend your clinic to all my friends! Very responsive to urgent needs and office visit wait times are low which is very important to me with a Labrador puppy always getting into stuff! Thank you all!

Damien Sky

3 years ago

Terrible experiences here I do not suggest. 1. I've been there 3 time to try and fix my dog's ear infection. 2. The second and third time there I had to remind them multiple times that it was his left ear with the infection. 3. After all the times there and hundreds of dollars dumped into medication the infection and effects of the infection still persist. 4. I expect the first time to not work but three times. Three types of medicine and still no progress. The veterinarians here lack in skill or knowledge and it shows. Beware of the risks that come with this place.

Chris Maramba

3 years ago

We want to thank Goodheart for all their compassion. We had to say goodbye to our furry friend and they were very thoughtful, took lots of time to explain things and provided ample amount of support. We would highly recommend them to anyone.

Alexandria Maynard

3 years ago

Love this clinic! They are very helpful and considerate. I took my cat here for an annual and some stool concerns. They checked up on her multiple times after her appointment and the customer service for new customers is above and beyond.

Ellen Seale

3 years ago

I would absolutely recommend Good Heart! We have brought our dog there since we got her and the staff has always been so helpful, responsive, and friendly.

Alexandra O'Connor

3 years ago

Honestly, my experience so far has been amazing! Already super impressed with the thoroughness, knowledge, and follow-up I've seen so far - Thank you!

Ann Atienza

3 years ago

If you only read one review of this place, read this one. Everything from start to finish was so polished. It was so easy transferring my dogs records and their front staff was great with communication. When we arrived the office looked impeccable. Nicer than some human doctors offices. They greeted me and my dog promptly. They had snacks (human and dog kinds) and they offered them freely. The room they had us in was also very big and spacious. They also had a beautiful welcome sign for my dog for his first visit. It really made me feel welcome. The vet techs and doctors were all thorough and made everything easy to understand. They never made me feel silly for asking a bunch a questions and gave me information on everything they were doing. They also spent some quality time wit my doggo making him feel safe and loved. Lastly, the affordability and extra little details are what sealed my love for this place. A name tag? Check. Wine? Check. Doggie bandana? Check. Awesome discounts/bundles? Check. CHECK THIS PLACE OUT. YOU WONT REGRET IT!!

Brooke Garcia

3 years ago

We've been taking our pets to Goodheart since they opened in 2019. The team took care of our geriatric pets and now our new, young and healthy pets. We've seen Dr. Spencer, Dr. Penn, and Dr. Robb -- all are tremendous veterinarians. They are all very smart, personable, and practice very high quality medicine. Highly recommend this team and facility.

Cameron Braatz

3 years ago

Amazing vet, you can tell they truly care about your pets!

Daniel Willson

3 years ago

Everyone was super friendly and knowledgeable! Would recommend, 10 our of 10.

Max Gerke

3 years ago

Very knowledgable and the way they approach care to pets is remarkable.

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Goodheart Animal Health Center, Colorado, Denver

389 S Broadway

Business Hours

Monday

7 AM - 6 PM

Tuesday

7 AM - 6 PM

Wednesday

7 AM - 6 PM

Thursday

7 AM - 6 PM

Friday

7 AM - 6 PM

Saturday

8 AM - 12 PM

Sunday

Closed

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