Cook Veterinary Hospital Colorado Springs, Colorado

Quite a few poor experiences with these guys, but today they sent my dog home without completing the X-rays (that I made the appointment for) because they didn't have enough time. They are the ones that made my appointment at 4:20, knowing that I was coming in with a dog in pain. $80 for absolutely no answers and the pleasure of dealing with an unprofessional and uncaring stuff. Trust me, there are better vets in the Springs.

We brought our pets her since we Moved to Colorado but after today we wont go here ever again. You guy calling yourself vets but sending a dog in need away. I understand you have. Busy schedule but to send away a dog in pain who’s not a case for the ER is absolutely not ok! And then having the guys to tell me you have an appointment in 2 weeks when the dog has a bad infection and that can cause heart failure etc if not treated. Shame on you! Don’t be a vet if you’re not willing to help pets in need when necessary! It’s always just about money with you guys.

Very caring and knowledgeable. We have always had a good experience and they were always able to fit us in.

I don't know what has happened to Cooks. My last few experience were so bad I feel an honest review would take me 30 minutes to write. Long story short. I now feel guilt for ever haven taken my animals here. The unprofessionalism I experienced is still just very unreal to me. Concerned and worried over my pet, with one mistake after another after another from the staff at Cooks I finally decided this is it when I waited over a week for the vet to call in my cats prescription only to find out she never did and when I called no staff new about it. I then get a prescription and head to the animal hospital only to be told she wrote a perscription for my cat that was actually dog food. I had to have the woman at Pet Smart tell me this food didn't exist for cats it was for dogs as cats don't respond to food changes because of liver issues they respond to medicine. I waited another 25 minutes to be told this. How did the vet not no this? I was put through an emotional ringer with Cooks. Let me remind you this was the finale on a chain of events. I wouldn't recommend Cook's. Careless, lack of knowledge, unprofessional and they are extremely unorganized.

Our new Frenchton, Miley, received excellent care. She's 3 years old without a lot of documented care, but the Cook staff got her updated and addressed all of our concerns. Thank You !

I called around to about 8 places before Cook's said that they could see my rat. Everywhere else was either booked up for three months out or they didn't service rats. They have an amazing staff who took great care of my rat and were very caring and knowledgeable about her issues. I will be going back for all my rat needs!

If you love your animals i don't recommend took our cat in for a wellness check blood work and u.a. to make sure he was healthy got the call back claimed he was nope now paying 500 for an e.r. visit with our cat in critical care after the 300 visit from here

Took 45 mins to be told I have to wait for another 15 mins so they can look at another dog I made an appt and this is ridiculous I will be letting everyone I know not to come here

Dr. Ramsel is sincere and kind. Her staff are confident, knowledgeable and responsive. The prices are super fair. We love Cook Veterinary Clinic.

Kind compassionate expert care. In house surgery. Our dog and 2 cats love going to their vet!

I cannot say enough about this office! They're so good with my cat and they're knowledgeable and easy to work with. They're obviously people who love animals. I highly recommend them!

Just moved to the area and was worried about looking for the right vet for my Golden retriever. Needless to say I have found it. Staff here are very friendly and helpful. I can really tell they love and care for pets here. My questions are always answered! I get reminders for my appointments and they always call the next day to make sure your pet is doing alright. Thank you for caring for Cali!

Always enjoy my experience at Cook Veterinary Hospital. The staff is very friendly and knowledgeable. I give them a 5 star rating!

I have been coming to Cook for a couple years now. Dr. Ramsel & staff has always taken the time to make me feel comfortable with helping me understand the diagnosis and treatment plan for both my elderly animals. My dog had stopped eating due to an abscess, they treated him with acupuncture for the 1st time, we got home and he ate right away. I’m thankful to have a caring, knowledgeable staff with the option for holistic medicine to care for our animals. ????

People are really nice and caring

Excellent veterinary clinic! Dr. Ramsey is extremely caring and explained everything clearly so I really know what is going on with my dog.

Very nice people and good at what they do!

Always nice to patients. They are great at addressing concerns, while also answering owner concerns. Their new vet is odd, he isn't as good as a people person, but seems to understand animals well.

Great staff!! The took good care of my Baxter !!

Great people. Wonderful with my dogs!

Very sweet people, they do care about the animals, make sure you feel appreciated, and even give a follow up call the following day to check in our your pets. Highly recommend them.

I have been bringing all my pets here for years and have always had good experiences. Everyone at the front desk is friendly and kind and the doctors and techs are so good. My cat in particular has had many issues over the years. I was so scared to take her in the first time because she's older and is not social at all, but they are so gentle with her and kept her and myself calm. They are always so helpful and willing to find a diagnosis for her and take great care of her and my dog.

I take all my animals here, and I have easy to many!

Great group of people, they take excellent care of fur friends as well.

Took my dog in for her annual exam. A vet tech came out to the car and got her (due to Covid). The Dr than called me a few minutes later and we discussed her exam and findings. Very professional in her manner and explained everything in detail. As usual, I was very happy with their service...

Very compassionate and helpful. My foster dogs were seen here and I would recommend their services.

Great hospital. Great staff. We like everything about it.

Cook Veterinary were all very nice in getting my sick kitty Fritzy in for an appointment. All the other vets I called were too busy to see Fritzy. I was so grateful that Cook Veterinary was able to see Fritzy late Friday eve. All the staff were very kind. Fritzy was diagnosed with a tumour. So grateful for Cook Veterinary in accepting Fritzy. Thank you again Cook Veterinary for saving my Tippi's life. Dr. Mary and all the staff, were so good at caring for Tippi.

The majority of their ratings are 5 stars for a reason. The people that work here care for animals and you can tell. When my cat was diagnosed with cancer they explained all the options and made sure I was comfortable with my decision. They're a pretty busy place because they provide an excellent service, try and call ahead of time to get an appointment if you can.

So kind patient with my anxious puppy. Great prices!!