23 reviews
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Emily Troisi
4 years ago
We LOVE working with Jenna. She has set up my dog and I for success in a way no other trainer has before. She understands my dog and her needs and she sets me up to be doing what I need to do to make my dog successful. She goes above and beyond, uses science and industry best practices and I love that she uses methods backed by research. Jenna makes training fun and sustainable and it’s clear she’s a fierce advocate for all dogs. I can’t say enough about how much I trust and respect Jenna and we are happy members of #teamthinksmart
Marcella Ann
4 years ago
Jenna and Think Smart is worth every penny and every minute of time. Not only is Jenna incredibly knowledgeable and educated about the science regarding dog behavior, she is constantly continuing her education. As her knowledge grows, our dogs benefit. We have two dogs, Roo and Lu. Roo is anxious and Lu is both fearful and anxious. Both can be reactive with other dogs, barriers, and just general activity. Jenna’s training has been instrumental in helping the humans (us) manage these behaviors and in our own learning about what makes our dogs tick. I see both immediate improvements as soon as a training activity is implemented, as well as long-term benefits as we continue to use the activity. We live in a highly active area so trust me when I say improvements in Roo and Lu’s reactive behaviors has been such a relief for our household. On top of all of this, Jenna is kind, non-judgemental, highly responsive, and incredibly supportive. She is honest in sharing what works and what doesn’t (and of course, she tells you WHY based on the science). Jenna is the kind of trainer that makes you feel like you can really make a difference for your dogs because she genuinely knows you can. And if this is any indication of her talent (besides this review, of course!), we drive an hour to see her. That is how good she is!
Alexa Cataldo
5 years ago
We are forever thankful for Jenna and Think Smart! Jenna’s positive behavioral approach allows for so much progress for both pups and their families. Jenna is non-judgmental and solution-focused which makes training a ton of fun to introduce into your routine. We have seen progress we never thought was possible and have been connected to endless resources that have been vital to our pups success. Thank you, Jenna! Sending all the pats!
Cassidy Accardi
5 years ago
Jenna is awesome! She has helped so much with our new puppy and has tons of great information and tips. Jennas training approach is very positive which I personally loved. She can help with everything and is always available for questions over email and she responds fairly quick. Jenna helped us with basic commands, behavior training, grooming tips, and making sure we knew what to do when a problem came up. Our pup is doing great and its all thanks to her. If you would like a happy and well trained dog and a super fun, friendly and positive trainer you should work with Jenna!
Lee Serel
5 years ago
Jenna is the best dog trainer I have ever encountered. Since I have started training Panda with Jenna, her behavior has gotten significantly better. Panda listens now, is less anxious then she's ever been, and is not dog aggressive anymore. Jenna is a true hero!
Mary Campbell
5 years ago
Wow. Jenna is amazing. AMAZING. Saying that I whole-heartedly endorse her is an understatement. If you are struggling with behavior issues with your dog, look no further. It has taken some time, but we are really seeing great improvements …
Nellie Porter
5 years ago
She is so wonderful & thanks to her, our family is well on our way to living peacefully with our mastiff puppy bigger than me! We now have the tools we didn’t have, & badly needed to communicate with our dog. Team Fiona can’t thank you enough!!!!!!!
Jackie Johnston
6 years ago
Jenna is the real deal! Compassionate and smart, only utilizing safe, effective, and gentle training methods. Definitely recommend!
Amanda Kober
10 years ago
Not a day goes by with working with our dog that we aren't thankful for Jenna. When we rescued our 9 month pit mix Summer, she was a handful of energy, and we wanted to make sure we started out training her on the right foot. When looking for a trainer, we were given Jenna's information and figured we'd give her a call to set something up. We thought we'd maybe do one or two lessons, maybe 4 max throughout the first month - but it's been 3 months and we're still going strong! Jenna is teaching us (Summer too, but mostly us) the rewards of positive-based training. Sure, Summer can do some tricks now, but we're more-so pleased with the other elements of her training. Jenna's helping us get into the mind of our pup, to try and figure out what she needs and wants in order to get her to do correct behaviors. We had been trying for weeks to train her to go to her bed - and after Jenna left with some words of advice, it took ten minutes to get Summer to learn it. Jenna's not only knowledgeable, she's excited and passionate about animals. She cares about her clients and their pets, and is always a great judge on what needs to be done in our sessions. Sometimes our sessions consist of just sitting and talking and answering our (sometimes stupid!) questions, other times we go out to work on walking and distraction behaviors outside, other times we stay inside to work on house behavioral problems. If we're really struggling with something, she'll make sure we either end up understanding how to get through to Summer, or she'll give us another way or doing it. Either way, she makes sure we - and Summer, get the job done!
Michelle Pittell
10 years ago
Jenna is amazing and a breath of fresh air for Jersey City residents both two and four legged. Her training is science based and positive! I started working with Jenna after owning my dog for 3 years because i was looking for some extra ways my dog and I could bond and that I challenge my retriever mix, who is clearly excited and eager to please and learn! Our first session we worked on "free shaping" exercise and through trial and error with rewards my dog learned to stand on a box and sit, no verbal cues or motions. it was really fun to watch him figure things out. We both had a great time and now we are using this method to improve on the skills he already has. His sit, down, paw, beg, and stay are improving. I'd recommend Jenna to anyone with a new dog, but I'd also recommend her to a seasoned dog owner. Having worked in the industry for a good deal of time, I've been impressed with how much knowledge I've gained for Jenna, and it's addicting! She completely opened my eyes to mental stimulation,which i was totally clueless to before. The best money you will spend is on toys that engage your dog to problem solve. My dog loves them! She also donates much of her time to offering Trainer Thursdays at Hound About Town and is more recently helping with a book club. Her free seminars are insightful, enlightening and interesting. Jenna has a way of speaking that makes any subject matter regarding our animals behavior relatable. Thanks for training this human Jenna, who in turn, now can train my dog more efficiently!
Ryan Wagner
10 years ago
When I got my first dog Bailey earlier this year I didn't fully intend to train her in any substantive or professional way, nor did I grasp how beneficial it was for her mental stimulation and the bond I have with her. I was somewhat fortunate in that Bailey doesn't have too many "bigger" behavioral problems - she's housebroken, plays very well with other pups, very sweet with people, not an aggressive puller etc. But then I was introduced to Jenna through a friend, and my eyes were opened wide to the endless possibilities and how truly valuable training is for your pup - no matter what dog you have and their behavioral issues. Jenna is amazing and very enjoyable to work with. Empathetic, enthusiastic and extremely knowledgeable...she makes training incredibly fun for both you and your dog - the way I think dog training should be. And even more importantly, she uses positive reinforcement training methods that you feel good about. And probably most important of all...Jenna definitely knows what she's talking about! I've already seen vast improvement in Bailey in the short time I've worked with her. I think with the right trainer and guidance anything is possible with your pup, and Jenna is the perfect mix of knowledge and fun. And for those reasons I plan to continue with Jenna for awhile.
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