Puppy Castle Grooming Salon West Hills, California

108 reviews

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Reviews: Puppy Castle Grooming Salon (West Hills)

All reviews (108)

Yelp (91)

Google (17)

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Khush Italia

2 years ago

If you have a big dog with lots of hair, I don’t recommend this place. From the second I walked in with my goldendoodle. They immediately asked me if my dog was matted. He has curly thick hair but I brush him multiple times a week. They said they would have to completely shave him. I’m from out of town and my regular groomer never once said that before. The feeling I got was that they didn’t want to take the time to groom my dog. Maybe this place is just for small dogs. I was very turned off by the service. I wouldn’t come back nor would I recommend this place for bigger dogs with a lot of hair. I would have gladly paid extra but I just didn’t like the feeling I got from this place.

Elena waxler

2 years ago

They definitely treat the dogs very well.A little pricier ' but very good

Margaret Zaccaro

2 years ago

My pup and I LOVE Puppy Castle! My dog actually gets excited to go there.

Steve Thomas

3 years ago

Beautiful. Our dog never looked so good.

Judy Amato

3 years ago

Our dog Ruby just LOVES Puppy Castle! She gets so excited even when we even say we are taking her to be groomed there...she knows it by name! They do the best job ever! If I could rate +5 stars I would.


3 years ago

What a skilled groomer! Our dog Sam received the first good haircut in at least two years. No lazy buzz cuts here, just real attention to quality.


3 years ago

I've been here a few times, and I really liked it there so nice great customer service. The good listeners and is close to my house I should have tried this place years ago.

Connie Tortolani

4 years ago

I have benn too many groomers and Puppy Castle is the best. Worth every penny.


4 years ago

Sonya and her husband are always caring and understanding towards my 11 yr old shepherd. Really wonderful service!! Thank you!

Jodi Snyder

4 years ago

This place is the best We love Sonya and she is so wonderful with all 3 of our doggies. They love going there!!!


4 years ago

Fantastic. My dog always goes crazy when we clip his nails. Every other place we’ve taken him has given up but they persevered and clipped his nails even though he was pooping and peeing while they clipped them. I would absolutely recommend them to get your chihuahua mixes clipped.

D Salas

4 years ago

Friendly staff that takes mores and remembers you, your pets and their special grooming needs.

Bonnie Brown

4 years ago

A little more $ than my last place, but worth it. They are great and the cut grows out so well I don’t need to take her as often.


5 years ago

1st time experience, very Happy! Bath, Ear cleaning, Cut, nails package= $60 for 28lb dog. We'll definitely go back there from now on ❤ Thank you DD!

Garry Gekht

5 years ago

They’re the best. Super detailed and dogs always come out happy and smell great. Not a blow and go like many others.

Megan Fox

6 years ago

This place is GREAT! We have a 12 yr old and a 7 yr old, we have lived in many different states and this place by far has done the best job. Thank you Puppy Castle Grooming... see you in a month!

Leona Shemza

7 years ago

Oscar & Stella loved their spa day at Puppy Castle! I am so happy I found a place close to home that took such great care of my fur babies!!

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