VCA Cottage Animal Hospital Walnut Creek, California

They were excellent when we first worked with them but even before the virus they were having problems. For some reason they could not find vets. They were using part time vets but had none on staff. I am planning to check again on hopes they have recovered.

Absolutely amazing staff very caring about your pet I will definitely be bringing both my cats back A+ service

Great Vet; terrific customer service. My cat is doing well and losing weight per my Veterinarian's recommendation to put him on the Hill Science Metabolic Plan diet.

Nice doctor Adar and vet techs:) Service with a smile!

Awesome staff! Everyone is very accommodating and take care of you like family.

Hi My cat has an appointment at 4 pm ~i get there early, phone and let them know I'm there. I wait 45 minutes in a hot car with the cat. Never once asked if the cat is alright - need anything. Then the doctor ( must be new 3rd one since I've taken her there) asks or rather tells me my cat is fat and needs flea medicine. Yes I know the cat is a little cubby and no I don't want flea medicine. The staff member comes out with the cat and flea medicine. Drop the cat off at moms house do so errands get a phone call while in traffic - you need to pay for the flea medicine. I say I'm not home stuck in traffic well call us before six......grrrr Do a fecal test - let them know I'm coming phone rings 10+ times call again before someone picks up .....seriously????? Wow !!

After taking in an older dog from a local rescue, we tried VCA cottage (because of a coupon) and they were AWESOME! We didn’t really know the new dog yet, or if she’d had any positive/negative experiences at a vet, but the staff and doctor at VCA cottage were extremely patient and slow with her so she felt really comfortable and had a great experience! Her second trip there, she marched on in like she owned the place! We are very pleased with their thoroughness and kindness, particularly during these trying covid-times.

They are always great with my fur babies...and my babies are so difficult. Very professional and always have answers to my questions.

There seems to be some hang up in sending my animals records.

They're always kind and courteous

The staff was nice but Vet Fick examined my cat. I brought my cat in to check for an ear infection. She didnt take my cats temperature, didnt clean his ears and wanted to charge me 285. The vet jad a cold and went by trying ro smell the gunk that was in my cats ear. How could she smell if she was sick. My old vet in San Diego charged me 100 and he cleaned his ears and no extra charges. This vet is way to expensive and not thorough.

Staff is kind and understanding about the treatment of my pet.

Loved the friendliness. The time spent with the vet. How she treated our dog.

Best vet I've been to

These people are more wonderful than I ever expected. They have great communication and care, and I can't recommend them enough.

Friendly, caring, and competent - both vet and her assistant.

My main vet is great. She always tells me what I need and doesn't get pushy. Sometimes I don't have enough money for everything so she always helps me prioritize and doesn't get judgmental. But there is another vet there that I've seen only a couple of times and she isn't helpful at all.

Surperior service and friendly staff. Fair prices

Everything's wonderful. But a bit costly

Great place...vet and assistants are amazing! They really care about your pet. I'm sad that I just found them and we moved. I hope I can find a place as good in my new neighborhood.

Great service from the entire staff

Great vets and staff. Attentive, professional, all very nice. Even get follow up texts after visits to see how the pet is doing.

Do a pretty good job with my animals

The best vet team in the East Bay!!!

Doctors are great but the office overall is small and cramped and needs to be remodeled. Doctors are very knowledgeable and staff is friendly

The best in the bay and probably beyond. We drive past no fewer than a dozen other vets to come here.

Lovely staff, very courteous and excellent treatment to my dog Teamo.

I ABSOULTELY LOVE THIS VET CLINIC! I have never had an issue with any of the 3 vets I have interacted with. When I call they can normally get our dog in within 24 hours. They listen to what you have to say about your pet. You can tell they all enjoy there job.

The best vet hospital ever. I live in Dixon ca and drive 41 miles to bring my Dazey here. They are Caring, compassionate and inexpensive. I don't feel like we are rushed in and rushed out. The doctors are very thorough with examinations and explain everything in detail. Very friendly staff. Love them. If i could give more than 5 stars, i would!!!

Would have given 5 stars, but they took my dog to the back, with out me, to give her a shot. I do not like that, why not give her the shot in the exam room with me present? It was not until I was driving away that I thought to say "No", and ask for them just to do it in front of me, or for me to go with. Other than that they are very friendly, and have weekend hours.