Animal Care Hospital of Walnut Creek Walnut Creek, California

73 reviews

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Reviews: Animal Care Hospital of Walnut Creek (Walnut Creek)

All reviews (73)

Yelp (49)

Google (24)

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Linda Fox

2 years ago

My very sick dog had to be seen on a Sunday. He got excellent care though expensive, as expected.

Rob Reviews

2 years ago

Horrible place. Do Not believe the fake five star reviews written most likely by their staff. They have a very rude girl at the front named Rumi who is a receptionist but acts like she is a doctor and she has no training but is handling animals and taking samples. They damaged my cat's ear and now I have more medical bills. I am thinking of suing this place.

Rachel Lee

2 years ago

My cat was having some minor tummy issues and because I’m a new cat mom, I tend to freak out over the slightest thing. However, Christine went more than above and beyond reassuring me at every turn that we were going to figure out what was going on and answered any little question I had regardless of how silly they were. You can tell she absolutely loves her job and just wants to go out of her way to help you. At this point I’d invite Christine over for family dinner. I cannot say enough nice things about her and will always be asking for her in the future. Thank you so much Christine!!

Jeanna Limtiaco

2 years ago

I have a quarantine pup and found Animal Care Hospital purely out of just needing a soon appointment when everywhere else was booked weeks out. I was so surprised on how great this office is and continues to be great now that I changed this to my dogs regular vet. Dr. Nakamura is great and remembers past visits and checks in on those situations even when I take her for different things. My dog is also a little butthead when she’s nervous and everyone still treats her great and provides excellent care. They are also super quick anytime I call or email for receipts or medicine and such. I highly recommend.

Greg B

2 years ago

This is a very bad hospital. They made mistakes with my animal and the front desk is awful. They overcharge for everything and they are very rough when they handle the animals.

Bayside Queens

2 years ago

STAY AWAY. They had the receptionist who Is NOT a licensed technician taking my Pet’s temperature, take cytology samples, and she gave me the wrong instructions on administration of the medication. Ever since she stuck something in my pets ear my pet has been having these tremors and shaking uncontrollably that I had to take my pet to emergency HOW can this hospital have a receptionist like Rumi treating animals when she’s not even licensed ????I asked her name and she said said her name is Rumi. Three of my neighbors have removed their pets from the care of this hospital which leads me to believe that the staff that spends time gossiping at the front is most likely posting fake positive reviews

fabiola coronado

2 years ago

Great office!!!Dr. Nakamura did all she could to save my baby, when it was time to put him to sleep, they were so caring and treated us like family.My kitty believe it or not,didn't mind going to their office and even recognized some of the tech girls! He loved them! I will forever be grateful!

David Koves

2 years ago

Amazing service! Super friendly staff and very knowledgeable! They took the extra time to explain everything about our dog and were extremely meticulous in their assessment. Can not recommend them enough! Your dog is in good hands here.

Alexander DeLuna

2 years ago

I've been taking my cat Frodo to this vet since he had problems with his ears with allergies and also another incident involving a tongue ulcer. They helped him out by doing the necessary treatment and testing, the office is nice and new/clean. I would recommend this vet especially because of how affordable the inspection is it's a lot cheaper than most vets in and I suggest you check ot for your animal health needs :) Walnut creek. I'm going to keep coming back!

Jake Pullman

2 years ago

Friendly staff. Only recently started going but quality care thus far.

Jaci Senczyszyn

2 years ago

Great care! Super friendly, non judgemental, quick for get an appointment and beautiful office. My dog was happy and well cared for.

Becky Coleman

2 years ago

The care that was provided is great.,but the price was really expensive. Advertised low cost. Disappointing.

Taichelle Mitchell

2 years ago

Soon as I walked in the doorThe staff was wonderful everybody was so nice and helpful I was able to be seen quickly. Christina she was so good with my dog King Very attentive and caring, The doctor was great very professional and helpful as well.I love this place,So grateful to have found it, and they have late hours ????❤️

Megan Lancaster

2 years ago

My dog had inhaled a foxtail, our normal vet was booked out a week and I remembered hearing great things about Animal Care Hospital! They were able to get me in the same day, quickly evaluated my girl and didn’t waste any time getting in there to look for the foxtail. I’m so appreciative of how kind everyone was and will definitely be back!

Amber Portillo

2 years ago

Good service We have a emergency with one of our dog and they attended fast thank you Christine you doing a great job and all the personal thank you very much from now on this will be my main veterinarian 100% thank you again ……

Amber Campos

2 years ago

I had an emergency with my dog and they treated us amazingly they helped us super quick and made assured me that my dog would be fine. There staff is amazing so kind, funny, and professional. Truly amazing this is my favorite animal hospital!

robin ziegler

2 years ago

I must have called 10+ Emergency Vets trying to get my Girl in on a Saturday with no luck. Came upon the new office of Animal Care Hospital, they were able to see her within two hours and found/removed a foxtail. The whole experience from start to finish was amazing. Everyone was so caring and took good care of my sweet baby! Thank you…thank you…

Brittany Ogle

2 years ago

I called ACH urgently (when I couldn’t get a hold of my own bet) after picking my dog up from the groomers and seeing my poor pup had gotten a very deep cut 2inch gash on his leg. Christine and the staff at ACH squeezed me in, took incredible care of my baby, and were probably the most friendly/warm/inviting veterinary team I’ve ever met. I would highly recommend!

Warren Templeton

2 years ago

I just took a friend

Gina Terrell

2 years ago

I brought my four year old cat who had Crystal's and lost a ton of weight. I was qouted 3000 from another vet and was told they could definitely come back and couldn't tell me if she would make it after surgery. So I looked up Anaimal Care and WOOW they are amazing from the first initial call from talking to the Dr... After me explaining what the last vet said she said I really dont want to put her down she is yoing and and gave me 2 separate options before I left.. So long story short my cat had her surgery and is recovering and the vet. Best experience ever and now will All also be having my other cat and dog go to this vet...HIGHLY recommended and let me add very good prices. Thank you for saving my girls cat.

Diana B

3 years ago

I'm so impressed by this new hospital! My fur baby Nala got her wellness exam done by Dr.Nakamura who was very gentle with my dog and patient when answering all my many questions. I'm so happy overall with my visit that I think of found my forever Vet for all my pets from now on! Special shout out to Hazel who was my Technician and was very professional. I felt at ease and that my Nala was in good hands. Definitely coming back soon for a dental as recommended by our new Vet!

p h

3 years ago

This brand new clinic is an absolute blessing. So many vets are rude and only care about money, these guys actually care about the work that they do and the pets that they help. The staff at this place made the traumatic experience my family and I went through with our animal much much easier. Great people.

s mc

3 years ago

Staff was very nice and courteous and spent quality time with you to get to know your pet.

Tyler Wagner

3 years ago

When all of the other Vets were trying to charge us absolutely ridiculous prices for our cats surgery, these guys had some availability and helped us out tremendously and with the utmost professionalism. I've practically never had a positive Vet experience but they made the whole process work so smoothly. This place is a blessing, we will be taking our animals there and there only from now on.

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Animal Care Hospital of Walnut Creek, California, Walnut Creek

130 La Casa Via

Business Hours

Monday

10 AM - 9 PM

Tuesday

10 AM - 9 PM

Wednesday

10 AM - 9 PM

Thursday

10 AM - 9 PM

Friday

10 AM - 9 PM

Saturday

10 AM - 9 PM

Sunday

Closed

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