ARK Animal Hospital Victorville, California

340 reviews

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Reviews: ARK Animal Hospital (Victorville)

All reviews (340)

Yelp (84)

Google (256)

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Tamara Jones

2 years ago

Truly a caring animal hospital They take their time to discuss your animal health condition and help you with any preventive care you may need..Dr. Alt was truly amazing..A caring staff as well..they fit me because my dog was sick and I was so grateful to them..If your looking for a caring Dr and staff this is the place to take your fur babies

Timothy Mullane

2 years ago

They did take care of my animal, but.... The the measure of professionalism needs to be raised up- no swearing

Richard Evink

2 years ago

Very concerned to your pets needs and your questions.

Gary Hendley

2 years ago

Info on ph conversation was not correct

Shannon Baird

2 years ago

This is the best quality of care I have ever received for my dog. I took him to 2 differant vets. They had all his xrays and could not figure out how to help him. Ark Vet saved his life. The min they saw xrays the new what was wrong. They treated my dog like a human and showed love and concern. No other vet cared. They did. The wait is worth it. I will never go anywhere else. I love this team and am so greatful

bill thomas

2 years ago

I have to say one of my semi feral cats was sick , went to one vet blood work alone 400 . Went here the care for this cat was over the top. blood test, ultra sound x-ray,. 2 vets looking at her . Great office help. End result had cancer. Nothing i can do to change that. Did pass on in a couple days. Over the top care here. I was looking for a vet in the desert , I know where to go now.

D D

2 years ago

Go to place in the area , great honest Vet and Techs , rare breed of customer service here excellent ! They acknowledge you and listen.

John's Plumbing

2 years ago

The owner's wife has a very nasty attitude We decide not to do business with them but the doctor has always been really good with us

Manny Rusi

2 years ago

Grate place to bring your little friends, this place really takes care of your animals and they have excellent stuff to help you.

Melissa West-Rohrer

2 years ago

Front staff is so so depending on the day but then again most of them are fresh out of school and interning so you got to give them a break the doctors and vet techs who have been there for a while I couldn't give them any more kudos they are amazing they love animals and might not be always that informative and that's only because of how much work they take on and how many emergencies that come in there on a daily basis but your baby will be in the best of care!!!

Alvie Mae Bonifacio

2 years ago

We had an appointment yesterday that we've waited a couple weeks for just for the front desk nurse to tell us she couldn't take us in because they were full. I then asked why no one called to let us know and all she could tell me was that "someone was meant to call you" and "there's been complications." Mind you, I'm 9 months pregnant and had to take my dogs as no one else could. Very unprofessional and so disappointing. Not only that, at our last appointment, they charged my fiance twice for an IV drop he didn't approve of, and when asked, all they could say was that the "doctor approved it," and they can't do a refund. Smh

Kim Stevens

2 years ago

Don’t bring your pets here. Awful wait times, ignorant front desk staff. I have been here twice and won’t be going back.

Laila Gomez

2 years ago

I went here on Friday to help my dog because she was sick. when we got there the lady said you need a appointment, they never do appointments they would always treat my pet without appointment and all of the sudden they want appointments. I called yesterday to make a appointment they left us on hold two times first time they said “okay wait” Next hold they said “are you still there” we said yes and they left us on hold again my dog died today. If I could rate this place a zero I would I’m so mad because they didn’t want to attend us. I feel sick to my stomach right now.

LLee Hanson Jr

2 years ago

Great vets and really reasonable rates

Martha L

2 years ago

It was ok , waiting time with appointment was 25/30 minutes

Nicole Silva

2 years ago

The staff was very nice

Ramona Evey

2 years ago

We had an appointment at 11:00 am for a physical and check upon a tumor growing on our dog. It wasn't until 1 pm that our dog was seen. Within less than 15 minutes we were told to go to another facility to stich the tumor up. It is now 5:00 pm and the dog still has not been seen. Ridiculous! I've never had such poor service at an animal care facility. Hmmm 6 hours???

Tiffany Piland

2 years ago

The doctor actually does love the animals. He has to run a business so can not give care and treatment for free. But you can tell it breaks his heart to have to turn people away due to finances! He is a dying breed of vets that are ACTUALLY in to help animals !!! And tbh... his prices ate the lowest I came across in the high desert. Yes, they are always busy it seems. Bit he has a small facility and it is obvious he DOES DO HIS BEST!! THEY DO CARE ❤ MORE THAN I CAN SAY FOR MOST PLACES THESE DAYS!!

Josh Roe

3 years ago

Dr Paul is amazing and saved my blue pit boy from tongue lacerations all other high desert animal hospitals were to busy even thow I told them all he was bad bleeding out and probably wouldnt make it ark hospital is my top pic for the fur children

Ricardo Lopez

3 years ago

They took care of my little doggy he was bitten by an inconsiderate neighbor's loose dog

Mitzi Lott

3 years ago

They are very busy. But the are very caring and truly care about your pet. The staff are very polite

Kristie Hunter

3 years ago

I've been taking my animals to Ark for years and never had not one problem

Dima Avner

3 years ago

Visited first time. The wait was surprising short and the doctor was patient with our 1 million question about our new dog.

Keith Sands

3 years ago

Great, where very hands on. Took very good care of my doc Pepper.

Lin Staley

3 years ago

I took my dog here to be spayed and they said if she was pregnant it would cost more. Well sure enough they said she was pregnant which was not possible and they couldn't show any proof that she was pregnant. They charged me the additional fee which I had to pay to get my dog. The wait time is horrible as if you have all day to sit there while half the staff do nothing.

Nadine Davis

3 years ago

Customer service was outstanding. Very reasonable price, had to go in as a emergency visit for two of my dogs and only paid $150. My dog even had an accident after he had his temperature done and they were quick to clean it up and even apologized. I will definitely go back and refer them.

Carito Avner

3 years ago

Office staff and the Veterinarian are very knowledgeable and compassionate. We're definitely coming back here for any of our pet's future medical needs.

Melissa Viera

3 years ago

1st time there...got my baby girl spayed. Customer service was great. The staff member listened to what I wanted, excellent pricing, she did not try over selling. Baby girl is home safe and the surgery went well.

Oksana Perez

3 years ago

Paul is the most amazing passionate animal care professional ever.

Laura Dickerson

3 years ago

I'm devastated because I had to put my Boy down. But the Dr and Staff we're very caring and Sympathetic

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ARK Animal Hospital, California, Victorville

15714 Bear Valley Rd

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